Heather La Bore Email & Phone Number

Lake Oswego, Oregon, United States

Manage Cardiac Rhythm Management and Vascular Intervention Training Teams. Develop and implement comprehensive training strategy for the United States organization. Develop and implement comprehensive onboarding, technical training, continuing education, and training on product updates and Standard Operating Procedures and work Instructions.Serve as department liaison with Global Training and Education while partnering on product launch training, strategy, and development of customer training platform. Generate stability by administering and managing company’s Learning Management System. Shape a productive environment by leading the BIOTRONIK Women Empowered Leadership group in development of workshops, and a companywide Mentorship program. Lead the BIOTRONIK Diversity, Equity, and Inclusion Committee in developing programs, policies, and ongoing training. Promote connection to the organization and community while managing Corporate Compass Campaign employee resource group.

Lake Oswego, Oregon, United States

Managed Cardiac Rhythm Management training team. Delivered key contributions toward success by assisting the Director of Training and Education in strategy development and implementation; created and oversaw Standard Operating Procedures and budget for department.Developed and implemented training programs including onboarding, technical training, and continuing education on product updates, Standard Operating Procedures, and work Instructions. Drove innovation through implementation of Training Champion function; delivered Train the Trainer courses and monitored effectiveness of Training Champions. Administered and managed company’s Learning Management System.

Lake Oswego, Oregon

Facilitated $20K annual savings as project lead for Learning Management System migration project. Assisted with design of internal, strategic partnership, and customer training programs; formulated lesson plans and determined training methods. Facilitated in-person and virtual courses for employees and customers, which included physicians and Allied Health Professionals.Developed interactive e-learning modules using Articulate Studio, Camtasia, Storyline, and Adobe Creative Cloud apps. Exercised detailed analysis while researching, evaluating, recommending, and assisting with implementation of learning courses, one of which received the Global Excellence Award. Organized and managed meetings and workshops for the company’s Women Empowered Leadership Group.

M.Ed., Secondary Education

B.S, Biology

Activities and Societies: Dance Team, Honors Program