Heather Walker Email & Phone Number

- Lead marketing campaigns and manage all social media accounts while monitoring paid ads and tracking cost and effectiveness- Write and design all print and digital marketing materials- Manage client database; record, track, and assign incoming leads

- Train and supervise lead response sales associates- Write/edit copy for marketing materials - Manage pipeline process and job/client documentation- Manage client communications

Remote

- Curate leads and bid on available projects- Manage lead response - Write/edit product descriptions and sales materials

Oklahoma City, Oklahoma Area

• Supervised the Art/Creative Department's writing team of four copywriters while managing incoming jobs from 11 other teams. Notable achievements:
• Implemented a Kanban board that streamlined team workflow and scheduling
• Provided extensive QA for in-house database, increasing its use across all teams by 70%
• Created job tracking system, which provided team performance metrics to management for the first time via monthly reports

Oklahoma City, Oklahoma

• Developed digital learning courses for military contracts, which included the planning, writing, editing, and QA testing of all text, image, and audio-based materials and storyboards.Notable Achievements:
• Took over Lead Writer duties on a failing project 3 months behind contract and finished development in time to meet external stakeholders' expectations
• Trained and supervised 5 incoming writers, delegating tasks to another struggling project, decreasing development time by 2… Show more Developed digital learning courses for military contracts, which included the.
• Trained and supervised 5 incoming writers, delegating tasks to another struggling project, decreasing development time by 2 months in order to meet deadlines Show less

Oklahoma City, Oklahoma

• Assisted the Dean of Information Technology with all applicable office management tasks and clerical responsibilities. Advised students, managed division budget, and providing writing and editing for all division.
• Reworked the division budget and all requisitions to save the division thousands in unnecessary expenditure.

Bachelor Of Journalism And Mass Communication, Professional Writing

Activities and Societies: - Minored in Japanese - Member of the Professional Writing Student Association

Performing Arts And Creative Writing

Activities and Societies: Society of Performing Arts