Heather Barker Email & Phone Number

Lakeville, Minnesota, United States

As your Minnesota real estate agent, my goal is to ensure you feel supported and confident throughout the entire process. I am here to listen, understand your needs, and help you make informed decisions. With the resources and marketing capabilities of EXIT Realty behind us, we can navigate any market together.Whether you’re buying your first home, looking to move up, or downsizing, please reach out – I’d love to help you achieve your real estate goals and make your journey memorable.

Prior Lake, Minnesota, United States

When it comes to buying or selling a home, you’ve got goals, and I’d love to help you achieve them. Specializing in the Prior Lake School District and southern metro, I work to match buyers and sellers. It’s my responsibility to reduce stress in what can be a can be a highly complex and emotional process. Listening and delivering results is my business. Throughout my career I have built a reputation as an advisor that people want to work with and know they can count on.When you work with me, you are making a choice to work Edina Realty, the market leader for the past 22 years. My partnership with Edina grants me access to an exclusive network of pre-market listings and the tools and support to give my buyers and sellers the edge they need in this competitive, and ever-changing, market. Real estate is my passion, my fulltime career, and I am always available to my clients. Let’s partner to reach your real estate goals!

Eagan, Mn

• Lead the Clinical Review and Contact Center Training teams, which exceed industry standards and targets in the areas of learner experience, performance, and retention• Provide strategic leadership for the design and delivery of business unit training • Collaborate with department leaders to ensure that training goals and objectives are aligned with overall business needs, while delivering training best practices and supporting a member centric culture• Designed and executed a plan to launch a virtual new hire training program to enable the operations team to be more scalable and employ a geographically expanded candidate pool• Measure, track, and report out to department leaders regularly on the effectiveness of training and recommendations for continuous improvement

Bloomington, Mn

• Manage learning & development programs for all HealthPartners and Park Nicollet pharmacies, including 30 pharmacies, a national mail order pharmacy, and a customer service center • Develop curriculum and training materials for classroom training on all aspects of product, policies and procedures, computer software and pharmacy systems including soft skills and technical skills• Manage a team of Training Specialists and oversee all functions of the training department as well as design, development, scheduling and implementation of training for all training and virtual courses• Evaluate the effectiveness of all training courses and ensuring participant/business partner satisfaction• Design web-based training content, delivery, and follow-up of assigned training courses• Facilitate virtual classroom training sessions for new products and create/assign e-learning classes for continuing education• Oversee delivery/effectiveness of classroom new hire training and 6 week onboarding process for new employees• Validate service quality by measuring individual and departmental service levels through monitoring & auditing on a monthly basis. Provide timely and effective feedback/coaching to employees and senior leadership regarding service delivery • Identify any individual or organizational quality trends, and provide feedback to appropriate areas for action• Serve as communications consultant to the department • Create, maintain and monitor effectiveness of electronic communications and resources for the department and organization

Minneapolis, Mn

• Responsible for training of new pharmacists and technicians.• Preparation of prescription orders and maintenance of accurate logs in accordance to State Board of Pharmacy rules and regulations • Inventory management, reporting and reconciliation of orders, invoices, and payments

Cambridge, Mn

• Preparation and dispensing of medication orders for customers• Responsible for knowledge of drug formulary and inventory management • Customer service• Achieved Pharmacy Technician Certification (CPhT)

Cambridge, Mn

• Reviewed loan applications and preparation of mortgage loan file and documentation• Request information and verification from banks and employers, and order credit reports• Submission of regular status updates to all parties• Submissions to underwriting for approval, and coordination of closings

Cambridge, Mn

• Prepared materials and facilitation of tax professional training sessions• Managed customer complaints and concerns• Responsible for customer retention strategies, and providing regular updates to management

Bachelor Of Science (B.S.), Communications And International Business

Activities and Societies: Cum Laude

Education record