Heather Creel Email & Phone Number

30004, Alpharetta, Georgia, United States

Cumming, Ga

Assistant to multiple C Level Executives of a software development company wearing many hats including Project Manager, Human Resources Assistant, Accounting Manager, and Marketing Assistant; highlighting my ability to manage multiple tasks with ease and professionalism.• Calendar Management: Efficiently schedule and manage the executive's calendar, including appointments, meetings, and travel arrangements with a keen attention to detail.• Meeting Coordination: Coordinate and prepare for high-level meetings, including board meetings, investor presentations, and strategic planning sessions, managing logistics and preparing meeting materials with precision and accuracy.• Travel Arrangements: Arrange complex travel itineraries, including flights, accommodations, and transportation, ensuring smooth and cost-effective travel plans.• Executive Support: Provide proactive support to executives by anticipating needs, managing priorities, and addressing issues before they escalate.• Project Management: Planning and execution of key projects, including tracking progress, preparing reports, and managing deadlines.• Employee Onboarding: Designed and implemented comprehensive onboarding programs for new hires, including orientation materials, training schedules, and integration plans.• Confidentiality: Manage sensitive information with discretion and maintain confidentiality at all times.• Event Planning: Organize company events, including meetings, conferences, and team-building activities, ensuring all logistical aspects are managed.• Expense Management: Track and process expense reports, ensuring adherence to budgetary constraints and company policies.• Policy Development: Developed and enforced accounting policies and procedures to ensure regulatory compliance and operational consistency.• Market Research: Conducted market research and competitive analysis to identify trends, customer needs, and opportunities, contributing to strategic marketing decisions.

Louisville, Kentucky, United States

Executive Assistant to CEO with a proven record providing comprehensive administrative support to the CEO of a prominent Five Guys Burgers franchise, overseeing a 13-store territory where I was adept at managing diverse responsibilities with efficiency and discretion, contributing to the smooth operation and growth of the franchise.• Calendar Management: Efficiently coordinated and managed executive calendars, scheduling meetings, appointments, and travel to optimize time and productivity.• Meeting Coordination: Organized and prepared for executive meetings, including creating agendas, arranging logistics, and ensuring follow-up on action items.• Document Preparation: Created the company’s employee handbook, prepared, reviewed, and proofread business documents, presentations, and reports for accuracy.• Expense Management: Processed and tracked expense reports, managed budget-related documents, and ensured compliance with company policies.• Confidentiality: Maintained strict confidentiality and discretion in handling sensitive and confidential information.• Customer Support: Addressed vendor inquiries and concerns, providing timely and professional support to enhance satisfaction.• Team Collaboration: Collaborated with other team members and departments to ensure seamless operations and support for business initiatives.• Process Improvement: Identified and implemented process improvements to enhance efficiency and effectiveness in administrative functions.

Phoenix, Arizona

Built the customer service and loan processing departments for TITLE IV Complaint start up Student Loan company that grew from 4 to 800 employees in 5 years, funding over $10 billion in loan volume before being promoted to Executive Assistant & Reconciliation Specialist to the SVP of sales and to the COO tasked with performing the main duties as Executive Assistant in addition to reconciling funding books, monitoring the company as a whole, and identifying areas of improvement within each department.*More detail for this position is available upon request*

San Diego, California, United States

Executive Assistant to the C Suite at a startup Student Loan Company consisting of 70 employees. In addition to being the Executive Assistant, I spearheaded the establishment of the front office team within the office environment as the company grew to more than 200 employees.*More detail for this position is available upon request*