Hi there! I’m Heather Leventry, and I lead a dynamic team of technical instructors, training delivery managers, and a business intelligence analyst. Together, we deliver virtual training to digital thread customers and manage the sales enablement process for our global training sales team.My professional focus is empowering instructors through our culture of the three C’s: Care, Community, and Consistency. By fostering a psychologically safe environment, we ensure our team members can live their truth while caring for each other and our customers. We believe in the power of community, where no one works alone, and strive to deliver value to our customers consistently. With a career rooted in the tech sector, I’m passionate about people's pivotal role in successful technology implementations.Our team has achieved remarkable success across various domains. In terms of employee engagement, we’ve maintained high engagement scores and retention rates thanks to initiatives like Emotional Intelligence Learning Circles and Inclusivity training. For instructor enablement, we’ve developed a successful onboarding program for new instructors. Our delivery strategy includes data-driven approaches to balance capacity with customer engagement patterns. Lastly, in sales enablement, we’ve revamped our sales presentations to align with the Command the Message methodology and simplified our Seismic page.Let’s connect! Please include why you want to connect in your personalized connection request. I’m always open to networking and exploring new opportunities.