Heather Jacobsen, Pmp, Shrm-Scp Email & Phone Number

Louisville, Ky, Us

Rolling Meadows, Il, Us

Introducing innovative solutions and optimizing business processes to foster organizational project management excellence.Enabling cross functional collaboration to increase aligned prioritization and successful execution of complex projects.Consulting throughout organization with associates of all levels to increase project management competency set.

Farmington Hills, Mi, Us

Leading the organization through unprecedented situation of COVID-19 pandemic ensuring increased communication, collaboration and solution identification to solve never before encountered challenges.Enabling Bosch Smart Work program for IT organization in North America navigating best practices for how, when and where associates work in the future.Collaborating with HR and Org Change teams to enable creative recognition programs, engaging communication activities and foster a high performance team environment.Direct all North America IT headquarters related facilities topics establishing a collaborative physical working environment while balancing budgetary constraints.

Farmington Hills, Mi, Us

Established regional mission and vision with supporting programs to increase associate engagement, transparency and organization identity.Enabled new and unique programs to drive associate engagement and a culture of feedback throughout the organization.Facilitated cross collaboration of shared services teams including project management, quality management, data security, organizational change and communications increasing efficiencies and process improvements.Established processes, tools and communication supporting objectives and key results (OKRs) aligned with regional mission and vision supporting strategic organization direction.Leader of regional IT PMO organization with program and project managers in numerous countries and across the US driving successful project implementations.

Farmington Hills, Mi, Us

Directed the Americas Project Management Office (PMO) to ensure IT projects/programs fulfilled requirements and met organization goals.Leveraged strong leadership, negotiation, & conflict resolution skills driving activity within a highly matrixed organization and rapidly changing business environment.Coached and mentored project managers and organizational resources driving increased performance and developing talent pipeline of associates.

Longwood, Fl, Us

Leader of strategy, planning and PMO groups ensuring efficiencies were realized through overall portfolio management driving to strategic objectives of the organization.Drove continuous improvement processes relative to project management and planning utilizing best in class methodologies to deliver on project, program and portfolio strategic and financial objectives.

Longwood, Fl, Us

Leader of strategy team to research, design and build new organization capabilities and services.Direct team through market research, competitive analysis and product development lifecycle.Collaborate and influence senior leadership team to prioritize strategic initiatives based on analysis.

Longwood, Fl, Us

Directed and mentored a team of project managers ensuring a high level of engagement and contribution to the business success against objectives.Defined continuous improvement process controls for successful project portfolio management while managing project and resource constraints.Influenced all levels of the organization to align on top priorities, resource allocation and funding distribution.

Longwood, Fl, Us

Managed team of project managers accountable for all Supply Chain and PartsDirect (online parts portal) projects. Directed project prioritization, resource allocation and project approval decision-making.Liaison to business stakeholders and executive management for overall parts portfolio health and status.Responsible for influencing organization leaders as prioritization changes arose to best utilize limited resources.

Longwood, Fl, Us

Served as key resource to improve and create new gate release/project prioritization processes. Managed multiple high visibility Home Services transformational projects involving consolidated Warehouse Management Solutions, Inventory Management process controls and consolidation of Distributed Order Management to realize annual savings of over $5M. Lead complex project to implement new Parts Supply Chain forecasting and demand planning solution with 3rd party vendor, IT and business ensuring seamless integration with legacy systems.

Chicago, Il, Us

Managed multiple high visibility IT Roadmap projects consolidating HR and Payroll systems contributing over $4 million in savings annually. Project managed large cross functional IT team for highly visible and complex project to outsource HR Operations functions to 3rd party offshore vendor. Improved processing of all contractor and vendor invoicing, forecasting, accruals and analysis of HRIT team spend (budget management in excess of $2M) resulting in ongoing savings of over 10% of contractor budget.Served as part of a select team to design, create and deliver Project Management training for project managers throughout company.

Northbrook, Il, Us

Planned, estimated and forecasted large scale SAP HR multi year initiative. Determined current state and necessary tasks required to support overall initiative implementation. Managed vendor and project team direction.

Chicago, Il, Us

Health Care Company, Chicago areaDeveloped numerous end to end business scenarios for execution within the CA/Clarity prototype implementation. Developed and executed communications to support initiative and ensure overall direction of project was in line with prototype objectives and client requirements. Beverage Company, Chicago areaAssisted client in establishing centralized Program Management Office (PMO) standards and formal procedures for use in all projects using industry best in class practices.Accredited with bringing project management methodology and rigor to assigned project to gain full understanding of scope change management, budget management and vendor management processes.

Naperville, Illinois, Us

Planned and directed the successful implementation of SAP HR ERP solutions throughout the United States and Europe ahead of schedule and under budget consolidating over 14 independent HR systems.Monitored and documented progress of all projects, ensuring adherence to project scope, deliverables and costs while managing risk assessment, issue resolution and change management initiatives. Researched, selected and lead the deployment of new Sales Incentive System, Callidus Sales, for a sales force of more than 1,600 throughout United States and Canada reducing monthly processing time by more than 75%.

Chicago, Illinois, Us

Selected to establish global rollout strategies to successfully integrate more than 70 legacy and manual systems into new standardized, enterprise-wide SAP HR system.Planned, managed and monitored all assigned projects to ensure adherence to project scope and deliverables. Directed all initiatives for assigned projects from initial needs assessment through testing, deployment and training.

Chicago, Illinois, Us

Credited with planning and leading the rollout of the Electronic Salary Planning System to Corporate managers, resulting in reducing annual salary review time by 50%. Selected as HR Specialist to maintain SAP 3.0e organizational structure for more than 7,000 employees within the Personnel Development module (Org Management).