Heather Johnson

Heather Johnson Email and Phone Number

Principal User Experience Consultant (contract) @ Centers for Disease Control and Prevention
Smyrna, GA, US
Heather Johnson's Location
Smyrna, Georgia, United States, United States
Heather Johnson's Contact Details

Heather Johnson work email

Heather Johnson personal email

About Heather Johnson

Award-winning professional with expertise in user experience, content strategy, interaction design, e-commerce. Develops successful digital products by translating business goals and user research into compelling, usable and effective experiences. Applies a user-centered approach to interaction design, information architecture, content strategy, and art direction. Demonstrated commitment to excellence.

Heather Johnson's Current Company Details
Centers for Disease Control and Prevention

Centers For Disease Control And Prevention

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Principal User Experience Consultant (contract)
Smyrna, GA, US
Website:
cdc.gov
Employees:
20889
Heather Johnson Work Experience Details
  • Centers For Disease Control And Prevention
    Principal User Experience Consultant (Contract)
    Centers For Disease Control And Prevention
    Smyrna, Ga, Us
    View
  • Centers For Disease Control And Prevention
    Senior User Experience Consultant (Contract)
    Centers For Disease Control And Prevention Jun 2012 - Present
    Atlanta, Ga
    Working with Northrop Grumman, I lead the user experience work for key CDC enterprise projects, including three business service portals and an agency-wide communication portal supporting 16,000 CDC staff. In 2013 I led the user experience work for a site that was featured in Nielsen Norman Group’s report on intranet information architectures, 2nd edition, and earned the OADC project of the year award.
    View
  • Airtran Airways
    Director, Online Strategy And User Experience
    Airtran Airways Jan 2009 - Dec 2011
    Responsible for online customer experience and alignment with branding, marketing and business objectives. Worked closely with key stakeholders to drive strategy for AirTran’s online properties. Oversaw e-commerce programs, informational and marketing sites, customer self-service applications, mobile apps and confirmation emails. Responsible for user experience on AirTran.com, source of more than 55% of the company’s revenue.
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  • Airtran Airways
    Manager, Online Strategy And User Experience
    Airtran Airways 2001 - 2008
    Managed AirTran's websites and email properties. Oversaw e-commerce programs, customer self-service applications, informational and marketing websites, email communications and online partner programs. Worked with internal groups, partners and vendors to define, prioritize and implement online strategy.
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  • Intellimedia Commerce
    Director, Client Projects
    Intellimedia Commerce 1997 - 2001
    Managed key client relationships and their online projects; analyzed and improved the planning, design, development and management processes; oversaw the project managers, interface designers and front-end developers.
  • Mci Corporation
    Project Manager, Internet Solutions & Digital Imaging Division
    Mci Corporation 1995 - 1997
    Managed proposals and projects involving digital photography, catalog and packaging layout, multimedia CD-ROMs, and websites.
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  • Duke University Press
    Senior Production Coordinator
    Duke University Press 1991 - 1995
    Managed the editing, layout and production of scholarly journals. Worked with diverse production methods including hot metal linotype, paste-up, and desktop publishing.
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Heather Johnson Skills

User Experience E Commerce Content Strategy Information Architecture Interaction Design Business Analysis Email Marketing Project Planning Wire Framing Art Direction Online Advertising User Centered Design Usability Mobile Applications Interactive Marketing User Interface Design Program Management Marketing Wireframes Project Management Web Analytics Usability Testing User Experience Design Online Marketing Online Writing Mentoring Editing Web Content Management Management Advertising User Research Content Management Google Analytics Seo Web Project Management Analytics

Heather Johnson Education Details

Frequently Asked Questions about Heather Johnson

What company does Heather Johnson work for?

Heather Johnson works for Centers For Disease Control And Prevention

What is Heather Johnson's role at the current company?

Heather Johnson's current role is Principal User Experience Consultant (contract).

What is Heather Johnson's email address?

Heather Johnson's email address is hj****@****cdc.gov

What schools did Heather Johnson attend?

Heather Johnson attended Duke University.

What skills is Heather Johnson known for?

Heather Johnson has skills like User Experience, E Commerce, Content Strategy, Information Architecture, Interaction Design, Business Analysis, Email Marketing, Project Planning, Wire Framing, Art Direction, Online Advertising, User Centered Design.

Who are Heather Johnson's colleagues?

Heather Johnson's colleagues are Karis Kline, Nestoria Wright, Amber Fike, Anna Kelleher, Stephanie Arrindell, Crystal Polite, Yijie Chen.

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