Heather Law Email & Phone Number

Montpelier, Vermont, United States

At this position, I conducted extensive legal and policy research, leading quantitative and qualitative analyses while organizing data systematically. Additionally, I innovated in software applications, led the AMS team, and streamlined municipal payroll systems, saving valuable time in survey participation.Some key achievements during this role include:• Orchestrated the creation and implementation of streamlined business processes and procedures, resulting in a substantial boost in productivity and efficiency.• Spearheaded the implementation of Office 365 systems and applications, establishing Teams and SharePoint sites to foster collaboration and streamline digital workflows.• Redesigned Vermont's annual compensation and benefits survey for 247 towns, villages, and cities, migrating it from manual and Excel formats to Alchemer, reducing questions/types by 30%, and improving data quality.• Implemented marketing and promotion, boosting participation from an average of 55% (150 responses) to an impressive 83% (185 responses) between 2016 and 2023.• Collaborated on an automatic payroll and budget report generator and templates with NEMRC, reducing survey participation time from 9 to 1 hour, and provided essential 1:1 technical support and training for survey proficiency.• Boosted development of website architecture, overseeing content administration and testing through Drupal.• Engineered taxonomy, content, and layout for Municipal Assistance Center's Drupal website, enhancing user experience.• Established departmental standard operating procedures and refined content submission processes for the website.• Offered department-wide training sessions on digital tools and MS Office applications, enhancing team productivity.• Executed surveys, email campaigns, and data models to facilitate comprehensive analysis and data visualization.• Formulated highly effective marketing and promotion strategies, leading to a substantial increase in survey participation.

Burlington, Vermont, United States

At this position, I initiated the development of a comprehensive study abroad guidebook, equipping instructors and students with valuable resources. I provided guidance and training to both students and instructors in mastering international travel study intricacies, closely collaborating with instructors to plan and execute engaging study abroad programs.Some key achievements during this role include:• Revamped and enriched the International Study Abroad website, featuring compelling testimonials, educational materials, travel insights, cultural guidance, and engaging new features.• Orchestrated seamless coordination with students and instructors, ensuring flawless site requirements, travel logistics, VISA arrangements, and provision of essential study materials for educational courses abroad.• Streamlined the entire student application process, expertly managing registrations and approvals, as well as maintaining meticulous records for both students and faculty.• Delivered top-tier programmatic instruction, offered unwavering technical support, and produced comprehensive status reports for travel and digital and onsite continuing education courses.

Montpelier, Vt

During my time here, I managed budget activities meticulously, including tracking, analysis, and reporting. My responsibilities included developing and maintaining persuasive grant proposals, overseeing state-funded grant programs, and providing personalized support to applicants. I also compiled and analyzed data from various departments for monthly reports to the Vermont State Legislature.Some key achievements during this role include:• Managed three statewide municipal grants programs for Building Communities Grants Program to include application assistance, applicant coordination, budget tracking, and reporting to the Vermont State Legislature. Efficiently handled award notification and distribution, and played a pivotal role in planning, coordinating, and supporting the legislative and governor's grant awards ceremony at the Vermont Statehouse.• Strategically planned and executed the annual Governor's Tree Lighting Ceremony, a well-attended event with over 200 participants, in collaboration with the State Curator and the Governor's office.• Demonstrated adeptness in content creation and management for the BGS website.• Offered valuable bid and contract support, including RFP development, contract review, edits, and effective management of contracts and bids through the Vermont Bid System.• Excelled with real estate contracts, including contract execution and property transfer tax submissions, while reviewing property agreements and managing records for current state property transactions, purchases, sales contracts, and leases.• Successfully coordinated State parking garage lease agreements, overseeing service requests, maintenance, client sales, and billing.• Exhibited expertise in research on telecom contracts, creating a comprehensive database and generating insightful reports covering all state of Vermont cell tower lease sites.

Northfield, Vt

In this role, I delivered extensive support to more than 200 students and faculty members across three graduate programs, encompassing application and records management, student advising, admissions assistance, invoicing, material coordination, and counseling services for civil engineering, information assurance, and military history programs.Some key achievements during this role include:• Achieved three consecutive years of leadership in student and faculty satisfaction.• Led a successful CRM project team, overseeing the planning, implementation, testing, and data administration for Salesforce.• Championed the planning and execution of graduation and residency events, orchestrating training coordination, lodging arrangements, event setup, and unwavering student support for a cohort of over 200 students.

Berlin, Vermont, United States

At this position, I organized engagement events for BCBSVT and Keane, collaborating with 50 international consultants, including diversity programs and training initiatives. Additionally, I managed website content, provided marketing support at events, and supervised training coordination for on-site and off-site venues.Some key achievements during this role include:• Channeled strong project management skills for project related to the Baldridge Excellence Award, encompassing project management, extensive process research, program implementation, and the composition of compelling proposals and reports for program advancement.• Co-led the coordination of annual Staff Appreciation Day, overseeing site selections, vendor arrangements, and food services for 200 employees.• Proactively identified trainer-to-trainer opportunities for departmental leaders and coordinated with internal and external trainers.• Delivered one-on-one project management instruction to various departments, offering guidance on methods, tracking techniques, and reporting practices.• Ensured consistency in providing monthly status reports on organizational development and training progress, along with target metrics related to project goals and financial targets for department heads.• Demonstrated enthusiasm working with organization committed to Justice, Diversity, Equity, Inclusion, and Belonging.

Master'S Degree, Public Administration

Activities and Societies: Pi Alpha Alpha, Public Administration Honor Society

Bachelor Of Arts, Political Science