Heather N. Email & Phone Number

Spring, Tx, Us

Conroe, Texas, Us

Responsible for the recruitment of all open job requisitions for local and regional offices. This includes field service technicians, truck drivers, and professional staff while actively demonstrating the Sapphire Core Values for all employees. This role will support HR functions which include but are not limited to recruiting, pre-employment screenings, and onboarding of all new employees.Responsibilities include, but are not limited to:Partners with hiring managers to determine hiring needs and establish timelines to fill.Sources screen candidates and perform preliminary interviews.May coordinate and participate in site interviews with appropriate hiring managers to select qualified candidates and make contingent employment offers.Conducts operational and administrative portions of the hiring process (pre-employment assessments, background checks, and drug & health screens).Leverage recruiting resources such as the internet, applicant tracking systems, professional organizations, and community associations to identify, recruit, and network for candidates.Proactively and continually source, develop and maintain an effective pipeline and network of diverse talent.Utilize the applicant tracking system to manage the recruiting process, maintaining accurate documentation to ensure company processes and compliance standards are met.Provide ongoing communication to applicants and hiring managers to ensure timely coordination of a candidate's movement through the hiring process.

Greer, South Carolina, Us

Responsible for hiring financial positions across the country to include Branch Managers, Assistant Managers, Loan Specialists and Interns.Hired to source and recruit candidates for a variety of job opportunities and all levels of professionals in Finance/Sales.Demonstrated experience using passive recruiting techniques utilizing social media, LinkedIn internet databases, and partnerships with various military and veteran organizations.Ability to build strong network, source passive candidates and perform in a fast-faced, high volume environment.Manage job advertisements, including postings on various job boards and social media. Review and qualify resumes for all positions.Screen and source candidates via phone; assess and select the most appropriate candidates that fit the clients’ needs and negotiate salaries with candidates.Track all potential candidates in our Applicant Tracking System; WorkDay. Schedule and prepare the candidate for interviews.

Silver Spring, Maryland, Us

Subject matter expert on Salesforce & ADP and provided training to staff members when necessary. Utilized various CRM systems for staffing, bookkeeping, recruiting, and hiring for a nationwide career staffing network focused on military, veteran, and military spouse job seekers. Served as the manager of the Salesforce database, creating reports and maintaining data. Utilized Salesforce campaigns to design and integrate client data to produce an email newsletter to 1000+ account contacts. Salesforce Sales Cloud, Service Cloud, Community Cloud, and/or Marketing Cloud.Redesigned workflow charts and configured new hire systems using Salesforce and ADP to track job postings, and in-processing progress and improve team collaboration. Managed users/profiles, permissions and sharing, page layout/UI updates, reports and dashboards, and declarative processes.Managed Salesforce security, roles, profiles, sharing rules, workflows, and groups as well as maintained and customized Sales Cloud and Service Cloud applications, and built custom reports, dashboards, and workflows. Maintained database for integrity and accuracy, cleansing, and duplicate record management. Managed operational and reporting requests, analysis and individual views, and IT troubleshooting. Developed training materials and provided training and support to SalesForce.com end users.Managed technical resources and migration of data into Salesforce. Integrated and managed applications associated with Salesforce. Evaluated all new releases of Salesforce to determine functional requirements and provided detailed information on how changes will apply to all.Conducted human resources procedures for new employee orientation for employees and bookkeeping. Information provided including the structure of the organization, completion of candidate paperwork, drug testing, tax forms, and documents resulting in a seamless start for a new hire. Assisted with payroll using ADP. Maintained all Social Media accounts.

Bloomington, Illinois, Us

Conducted sales of home and automotive insurance policies with an emphasis on customer service. Responded to 20+ customer calls each day in a friendly and professional tone, reducing product cancellations.Customer service representative licensed in Property & Casualty in Delaware, Maryland, Virginia, and Washington DC.Created and maintained sales relationships with commercial clients daily.Operated as the primary point of contact for information regarding policy specifics, rate changes, and opportunities for clients to save on monthly premiums. The primary agent responsible for state-to-state policy transfers and Maryland Auto Insurance Fund.

Provided direct support to the store manager for operations in a retail clothing/apparel outlet. Managed all duties related to the completion of written reports for store accounting and payroll.Maintained store accounting and finances, including bi-weekly payroll of ~$10,000, register controls, and cashier totals at the end of the day of ~$500.00.Identified and implemented sales policy changes, including instructions for employees.

San Francisco, California, Us

Directed accessories section and operated as the primary point of sale in a retail clothing/apparel outlet. Responsible for reporting store sales, yearly inventory, and implementation of sales floor layout.Recommended a more efficient system to deter jewelry theft which reduced shoplifting by 20%.

Washington, Dc, Us

Supervised large military logistic operations by providing critical equipment across the Pacific theater. Supervised 40+ personnel to provide logistical support for critical global military operations. Wrote performance appraisals and provided disciplinary instructions. Oversaw shipping /receiving logistics for critical military equipment worth more than $14 million in inventory, resulting in 100% delivery.Conducted daily maintenance, weekly inventory, and inspections of vehicles and weapons to maintain a state of readiness for deployment.Managed the logistics of scheduling repairs for vehicles and equipment with the motor pool and armory.Organized and conducted meetings with senior leaders regarding shipping and receiving procedures for transfer between military installations around the Pacific.Assisted in conducting inventory; picks up, delivers, and unloads supplies, equipment, and materials; receives, stores, and issues stock items; inspects merchandise for quality and compliance with specifications; and reconciles inventory reports to physical balances.Receive the supplies and equipment, inspect them, and place it for proper storage.Ensure the package was not received damaged and that the product is stored correctly per proper storing requirements and label requirements. Receiving items includes receiving returned items.Assist with shipping out products and handing out products.Prepare items for shipping and assist with loading the shipment.Use hand-held optical character recognition scanners, multimedia retrieval systems, and other devices.Experience with Federal Logistics System and using the technical data found in this system, clerks develop care and storage programs.Development of storage space requirements according to weight, cube, and clearance factors by categories of supply.

Certificate, Military Supply

Licensed Insurance Producer For Maryland In Property & Casualty, Insurance

High School, Academics