Heather Luther Email & Phone Number

Eureka, California, United States

· Manage newspaper and digital media accounts, exceeding sales targets and expanding the client base.· Develop and execute marketing campaigns tailored to diverse local businesses, enhancing brand visibility and customer engagement.· Cultivate strong relationships with clients, providing consultative sales process for increased client retention and loyalty.· Utilize CRM tools for client interaction tracking, ensuring follow-up and maximizing sales.· Collaborate with the editorial and design teams to ensure the seamless integration of advertising content in both print and digital formats.

Arcata, California, United States

•At shroomworks, we believe in the power of the mushroom! It is our mission to share products made with the highest quality mushroom extracts so that you can live the highest quality life.•Call, email, text, and visit new potential accounts to pitch our products.•Maintain relationships with existing accounts, help manage their inventory, upsell new products.•Set up and run events, to represent the brand out in the field in a fun and energetic way. •Assist with production of products at the commercial kitchen in Arcata.

Eureka, California, United States

• Developed and managed membership programs, including onboarding, engagement, budgeting, auditing, and annual reporting while providing services to nearly 400 member businesses.• Provided highly responsible and complex staff assistance and administrative support to the ED.• Implemented and maintained accurate records and ensured compliance with policies and procedures.• Maintained calendars, made meeting arrangements, and scheduled meetings between staff, Board members, membership, and other groups or organizations.• Managed memberships and internal communication framework for members and staff.• Analyzed information and evaluated results to choose the best solutions and solve problems.• Processed accounts payable and receivable transactions and maintained financial and budget records.• Conducted data analysis from all relevant sources and prepared ad-hoc reports.• Developed and maintained collaborative relationships with members and community partners.• Managed website and social media while developing and maintaining brand identity.• Served as a clerk to the Board of Directors and other committees, prepared agendas and minutes.• Provided event coordination for Business-to-Business trade shows and managed volunteer teams.

Ferndale, California, United States

• Managed customer accounts for radio and digital ads totaling >$1 million over five years.•Developed and managed budgets, timelines, and records for hundreds of marketing campaigns.•Provided prompt and dependable customer service and account management.•Achieved and exceeded monthly sales goals and collected accounts receivable.•Entered and organized client interactions in in-house CRM system.•Researched, prospected, marketed, cold-called, and provided in-person presentations while designing and closing marketing contracts for companies across a large variety of industries.•Designed persuasive marketing campaigns to grow local businesses and increase sales.•Produced radio commercials and digital ads in collaboration with business owners, production, and graphic design staff for over 300 local and national companies.

Arcata, California, United States

•Entered weekly inventory and sales totals into accounting system.•Sorted and priced consignment items promptly based on condition and current fashion trends helping items to sell quickly.•Addressed customer questions and concerns on the phone.•Created attractive displays and modeled clothing.•Operated cash register for cash, check, and credit card transactions with 100% accuracy.•Priced merchandise, stocked shelves, and maintained inventory.•Resolved all customer issues in a professional manner while prioritizing customer satisfaction.•Maintained customer consignment accounts, store credit, and calculation of markdowns.•Cleaned and organized the store and dressing rooms.•Identified shoplifters and alerted local authorities.

Humboldt County, Ca

•Academically mentor students through the combined use of a standards-based/character-based curriculum and the service-learning method to assist students in overcoming class, social, academic and cultural barriers to higher education while earning their high school diplomas, learning life and job skills, and improving their community.•Develop and present workshops at student leadership conferences.•Coordinate service-learning projects with AmeriCorps members and high school students.

Marshall Islands

•Instructed grade 10 students in English as a full-time volunteer working for the Marshall Islands Ministry of Education at Laura High School, a school challenged by poverty; lack of resources; parental, community, and staff apathy; and a lack of prospects upon completion of graduation. •Designed and implemented daily lesson plans and curriculum without the aid of curricular standards. Facilitated after-school tutoring, created reading program, produced school-wide variety show, designed and implemented reproductive health program. •Successfully completed Orientation training, which includes EFL and cultural adjustment.

Hanover, Nh

• The Dartmouth Center for Social Impact educates Dartmouth students for lives of purpose and ethical leadership, rooted in service, spirituality, and social justice.•Developed programs for Dartmouth Partners in Community Service and Post-graduate Fellowships. •Coordinated and led trainings and workshops to prepare Interns for the field. •Implemented recruitment and public relations plans that increased the diversity and numbers of applicants and Interns. •Assessed and evaluated programs and budgets. •Directly advised student leaders, alumni, and projects to establish site placements and provide support throughout internships.•Managed program email accounts, correspondence and other inquiries.

•Provided programming to children ages five to eighteen living in affordable housing communities across Vermont. Developed focused, themed programming and worked closely with family to build and support strong community relationships.•Chaired the organization of a student mentoring group for 30 low income children living in an affordable housing community in Vermont; Led weekly meetings; Collaborated with student mentors, children and parents to ensure event participation and to seek funding; Worked with co-chair to coordinate the activities and logistics of recreational events, including a weekend trip to a water park with 20 children.

Tenderloin, San Francisco

•Supervised children within 2 preschool classrooms, each with 20 income-eligible students aged 3-5. •Initiated and oversaw daily art, science, and math activities. •Documented student observations to assist teachers with reports for California Dept. of Education. •Designed and constructed documentation system for student observations.

Served Del Norte, Humboldt, Lassen, Modoc, Shasta, Siskiyou, Tehama, and Trinity Counties by developing student leadership conferences and attending state-wide conferences.

California

• Participated in service-learning trainings in Sacramento and Long Beach.• Disseminated service learning knowledge to local high schools.