Heather Way, Cpm Email & Phone Number

Victoria, MN, US

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Minnetonka, Minnesota

Chanhassen, MN

• Maintained exceptional, long-term relationships with clients by meeting with parents weekly to discuss upcoming excursions, report progress, and any other concerns that arise
• Responsible for the care of four children ages 18 months-11 yrs
• Take children out on excursions, including: walks, educational trips, and sporting events
• Arrange educational games and entertainment activities, including: scavenger hunts, art projects, and baking; for children to engage in a positive child care environment

Inver Grove Heights, MN

• Managed store with monthly sales volume of $500,000+
• Increase customer service satisfaction by 5% during time of employment by conducting weekly meetings with all employees to improve customer service skills
• Supervised the activities of a team of employees and regularly trained new and existing employees
• Coordinated employee schedules
• Provided excellent department customer service through resolving complaints, exchanging merchandise and answering questions.
• Extensive work with visual standards and merchandising high-ticket items

Chanhassen, MN

• Contributed to the development of the lesson plans for specific age groups
• Supervised age appropriate activities designed to enhance the child’s learning
• Participated in the buildings NECPA certification
• Demonstrated strong interpersonal communication skills and the ability to work with a wide range of customers

Chanhassen, MN

• Planned birthday events and activities
• Marketed to potential customers within the community
• Gained communication skills by interacting with many different customers

Chaska, MN

• Certified in CPR/AED, Lifeguard/Waterfront/ First Aid by the American Red Cross completed in 2007
• Enforced safety regulations