Heather Zack Jd, Llm, Msfp, Cap® Email & Phone Number

Waltham, MA, US

Waltham, Massachusetts, United States

Responsible for developing Commonwealth’s platform to support advisors in delivering tailored financial solutions to high net worth clients. Enhancing advisor capabilities through strategic product and service development that empower advisors to meet the complex needs of affluent clientele effectively.

Waltham, Massachusetts, United States

Waltham, MA, United States

Assist financial advisors with complex financial planning issues surrounding income taxation, estate and gift tax planning, executive benefits, business succession, charitable planning, and retirement income planning Identify and research financial planning problems and developing potential options and opportunities that will help financial advisors meet.

Serve as a team escalation contact and a peer mentor for junior associates.

Greater San Diego Area

• Work with independent financial advisors on operational inquiries regarding trading, account opening, cashiering functions, tax issues, alternative investments, technology, and retirements
• Manage an internal training website
• Participate in the company Tax team to stay on top of current tax related issues and disseminate information to our business partners
• Take part in training field staff on operational issues

The UHNW Institute is a non-profit think tank and learning exchange committed to elevating the wealth management industry to a new standard so that families and their advisors can foster prosperous and meaningful relationships from one generation to the next.

• Supported team manager in day to day duties including trade corrections, entering verbal complaints, answering associate questions, and disseminating necessary information
• Handled escalated client calls to resolve complex issues requiring frequent follow up
• Created internal training program to teach 5 unlicensed reps Series 7 material, as well as to teach representatives across our site advanced product information and trading skills
• Reviewed trade blotters, prepared the site for an audit, and maintained files
• Worked with margin department reviewing trading activity as well as satisfying maintenance calls

• Provided investment information to self-directed clients regarding the workings of the markets, trading, and margin, as well as information on investment products
• Assisted with all aspects of account maintenance such as account opening, changes in account type, and processing ACAT requests
• Worked with margin accounts providing buying power, balances, status of maintenance calls and other services
• Had a high level of trading authority to trade stocks, bonds, mutual funds, and occasional foreign exchange trades with no trade errors

• Began as intern in college and was offered full time position
• Assisted Accounts Payable, Payroll, and Operations departments
• Reviewed and revised existing policies & procedures manuals

• Assisted pension plan advisors with day to day duties

Master Of Laws (Llm), Taxation

Juris Doctor, Business And Corporate Law

Activities and Societies: Business Law SocietyResearch assistant to Professor Frank Partnoy- assisted him in writing a white paper.

Master Of Science In Financial Planning, Financial Planning And Services

Bachelor Of Science, Business Management

Dean's List 4 of 8 semesters; wrote a senior thesis on the implementation of a Sarbanes-Oxley compliance program at a small independent.