Heather M. Email & Phone Number

Boston, Ma, Us

New York, Ny, Us

Billerica, Massachusetts, Us

Partnering with the President/CEO with the daily needs of his role. Attend weekly, monthly, and quarterly meetings with the President and direct reports. Join the team and support the rebranding process along with process development in other parts of the business such as sales and service. Helping to improve the onboarding process along with other employee engagement activities. Other projects as assigned.

Cambridge, Ma, Us

Collaborated with teams and another EA to support the entire executive team when hired. Perform all levels of administrative responsibility including calendar management, meeting preparation, conference rooms, etc.. Coordinate travel and expense reports for Executives. Communication with both internal/external parties in a professional manner. Collaborate with the other Executive Assistants to build working partnership with the administrative team as well as with other teams across the company.

Framingham, Massachusetts, Us

Hired during the ramp up for their IPO. Supported multiple people on the Executive Team. Everything from calendar management to travel in an incredibly fast paced ever changing environment.

Newton, Ma, Us

Work closely with Director of Advocacy and Alliances and cross-functional teams. Capture ROI, track sponsorship and reporting, handle funding requests, and generate bi-monthly budget report. • Manage Advocacy Budget of >$3M and expense reporting while tracking and analyzing Spend to Date. • Track vendor advocacy project budget projections and timeline by social media and website publicity research identifying and correcting inaccuracies to ensure on-schedule and within budget completion.• Align staff and internal resources, managing project progress to optimize and improve workflow and processes, conduct project reviews, and create detailed reports for executive staff.

Tokyo, Jp

Supported the team logistical planning (LTs): calendar, travel, expenses, email, PowerPoint presentations, planning and Organizational Charting, and research. Resolved conflicts and collaborated with others in the team.

Boston, Ma, Us

Provided logistical planning and administrative support to 6-15 doctors within Clinical Development which included calendar management, travel, expense reporting, catering, and document production. • Collaborated with executive assistant to improve onboarding process which was adopted by other departments. Authored topical meetings, answered questions, and assigned point of contact for new hires to allow clinical trial personnel and other staff to begin work more quickly.• Liaised with internal resources to prepare meeting rooms for key meetings, setting up conference calls and webcasts. Managed video conference with domestic and international teams.

Waltham, Ma, Us

Served as primary point of contact and gatekeeper for all internal and external constituencies seeking to engage the President/CEO. Supported both President and President’s wife and managed time and calendar.• Arranged detailed international and domestic travel itineraries within fast-paced office including Nobel Prize Sweden trip, determining detailed cultural considerations for college’s high visibility trip.• Confidentially managed and resolved sensitive student and donor relations issues.

Providence, Rhode Island, Us

Managed busy C-level executive office: domestic and international travel arrangements, email, heavy calendar management protecting schedule from vendors. Prepared for meetings and conferences. • Filled product associate and project manager roles by jumping in to address SharePoint crash. Gained sole permissions to obtain non-corrupted files from IT employees, serving as point of contact for inter-departmental team during the 6-month successful transition to upgraded application. • Trained up to 150 employees in SharePoint application after self training, serving technical support.• Project managed and facilitated department move by recording plans at team and individual meetings, following up to ensure that all details were completed, and effectively addressing post-move concerns.

Milford, Massachusetts, Us

Supported four Cardiac Cath Lab doctors and team of registered nurses. Handled patient and staff scheduling, conference arrangements, meeting minutes, and prepared reports.