11 years in Hospitality Management, 3 year working from home as a remote delivery dispatcher, with over 20 years doing customer service.
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Head JammerStephen'S Farmhouse Jun 2023 - PresentYuba City, California, United States
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Independent Sales RepresentativeCutco At Home, Inc. Jul 2022 - PresentYuba City, California, United Statesyour friendly location Cutco Rep. Booking demos and cutting into my 40st with Cutco -
Stay At Home MomCoburn, Inc
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Remote DispatcherBig Bear Takeout And Deliver Apr 2019 - Jun 2022Big Bear Lake, California, United Statesdispatching delivery orders to their correct restaurants, then dispatching the drivers. answering customer communication thru: phone, email, text and online site help. Tasked with keeping a excel spreadsheet updated and formatted for quick access pay for contract drivers and paying the restaurants their potion of the orders. Ensure online menus are up to-date and keeping and ensure accuracy for driver tracking OnFleet. Customer service for complaints or concerns about their order. Direct communication to restaurants owners and management staff.
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Kitchen AssistantSur La Table Mar 2017 - Dec 2017Santa Clara, California, United Statesprep for all cooking classes 3-5 different menu items, providing cooking class attendants with all supplies they will need for all foods being made in class, plus beverages and refreshments. cleaning up after class: all dishes, and cleaning the cooking class kitchen of the store. following all food safety guidelines and sanitation. help with weekly food orders for the number of sign up and the items needs for each menu. took all store product knowledge videos and test. Also working on my own cooking understanding of measurements, knife skills, and baking -
Area Sales And Catering CoordinatorLarkspur Hotels And Restaurants Feb 2008 - Jan 2011San Jose, California, United StatesStarted as sales Coordinator at the PruneYard Plaza Hotel in Campbell, CA where I assisted with Catering Banquet Event Orders )BEO, setting up room blocks for group reservations, cold calls for banquet space to ensure our fair pricing. In 2009 went thru a reorganization and became Area Sales and Catering Coordinator over seeing the PruneYard Plaza Hotel, The Toll House Hotel in Los Gatos and The St. Clair Hotel in San Jose. working. working direction with Front Office and Banquets Departments to ensure events and room blocks go smoothly -
Front Desk And Night AuditorSheraton San Jose Hotel Jun 2006 - May 2008Milpitas, California, United StatesStarted as Guest Services Agent, was promoted to Guest Services Manager by the end of 2006. Checking in and out of guest, Handling high volume of calls to the front desk, worked with DOS, MARSHA, and POS systems. AS GSM was also responsible to set the front desk schedule, Hiring and firing, employee disputes, customer complaints, part time shuttle driver. Finished off with Sheraton as their Part time Night Auditor while working for Larkspur. Running night end reports, ensuring overnight communication with all departments, printing and sending check out invoices and any over night reservations and hotel complaints of other guest -
At Your Service AgentLexington Griffin Gate Marriott Golf Resort & Spa Oct 2003 - Jun 2006Lexington, Kentucky, United StatesHandled all incoming calls to the hotel and dispatched to the guest or department. Took all room service orders and set to the kitchen, any room problems dispatched Engineering Department and tracked their progress. took all training text and videos, certificate for new hire trainer. covered front desk for break and covered Night Audit for vacations. also was assigned to open a re-banded Marriott Hotel in Canada where we helped show brand and trained the Marriott way -
Front Desk ClearkSanta Clara Marriott Oct 2000 - Oct 2003Santa Clara, California, United StatesCheck in check out guest and group room blocks. assist with any questions or concerns if not bell man was free would assist with luggage, covered gift shop, concierge for break. worked on DOS, MARSHA and POS would fill in for airport and business transportation. cross trained in banquets, and sales. Handled High volume of calls and crowds. Assisted with police when called for distrubance or issue with payment. and put in a transfer to Lexington Kentucky
Heather Mae Crowhurst-Coburn Education Details
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Central County Occupational CenterComputer Administrative Assistant
Frequently Asked Questions about Heather Mae Crowhurst-Coburn
What company does Heather Mae Crowhurst-Coburn work for?
Heather Mae Crowhurst-Coburn works for Cutco At Home, Inc.
What is Heather Mae Crowhurst-Coburn's role at the current company?
Heather Mae Crowhurst-Coburn's current role is we be jamming.
What schools did Heather Mae Crowhurst-Coburn attend?
Heather Mae Crowhurst-Coburn attended Central County Occupational Center.
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