Hipshot Products, Inc. is a leading manufacturer of high-quality hardware for guitars and basses. With many international patents and hundreds of individual products, Hipshot is recognized as an industry leader, partnering with the finest manufacturers and elite musicians in the world.Reach me at: heather@hipshot.com

Manage close client relationships, financial management, budget management, daily cash management, banking & investement relations, AP, AR, billing, weekly/monthly/quarterly finanical reports, account reconciliations, monthly closing entries, payroll processing assistance, tax processing prep & 1099’s.

Manage and conduct a wide range of financial related duties including GL entries, cash management, online banking, AP & AR using SouthWare accounting software, payroll filing using Payco Inc, month/year end reporting, financial statements, account reconciliation, credit card reconciliations, banking relations, direct payroll payments via ACH, quarterly FUI & SUI reporting and payments, monthly multi-state sales tax filing, sales tax audits, corporate tax payments, payroll taxes.Handle human resources related functions such as 401K, Health/Dental Insurance, FSA, HRA, HSA, LTD Insurance, Life/AD&D, NYSPFL, UI Shared Work Program, Workmans Comp/Audits, Aflac, AllyHealth Telemedicine, PTO accrual tracking, 401K match compute/payments, 401K compliance, facilitate employee NYS compliance training, employment background checks. Additionally, assist with company policies & procedures, conduct AP & AR month/year for 2 additional small companies, provide ACORD & and any needed tax forms to clients, issue year end 1099s, Amazon Seller to TaxCloud reporting/ Amazon Seller/COG adj and implemented Elavon credit card processing system.

Processed 75+ payments a week using Microsoft Dynamics Great Plains and process 25+ stipend, commission, royalties & advance payments per month using Excel & Expensify. Conducted payables for US headquarters, Latin America, Europe, Asia-Pacific & Brazil. Wire funds using multiple banks currencies and exchange rates. Online Bill Pay, ACH, Bpay, BACS & SEPA. For Canada apply HST, EU, VAT & AU/NZ GST tax rates.Handled petty cash, credit cards, banking relations, issue 1099’s, refunds, transfers, bank account monitoring & reconciliations (Two USD, GBP & AU), expense reporting to GL, receivables monitoring, employee training, internal audit assistance and daily use of Microsoft 2010, Yammer, and Bill.com. Served on “Wellness Committee” helping to organize company participation in community events as well as organize fitness/nutrition classes.Significant Highlight:Streamlined a global AP process - Researched & implemented a cloud based service.

Processed AP & AR using QuickBooks, perform bank and credit card reconciliations, process payroll, assist with purchasing, petty cash, shipping, online selling, candidate interviewing, tradeshow and travel coordination, sales tax preparation, and assist with various insurance documentation and processing.Significant Highlight:Assisted in writing company policies, procedures, forms & job descriptions.

(Part time) Processed AP & AR using Macola software, assisted with payroll, and processed remote deposits through Tompkins Trust.

Conducted a wide range of duties covering both financial as well as HR related matters.For business finances, handled Accounts Payable & Receivables (QuickBooks), banking relations, insurance (health, dental, life and business), payroll using Evolution portal, reporting spreadsheets, petty cash management, quarterly reporting & collections.For the HR duties, managed employment applications, candidate selection, interviewing, hiring and onboarding of new employees, managed Workers Compensation claims & OSHA, unemployment matters, scheduling employee reviews & pay raises, tracking attendance, vacation and sick time.Other duties included: administrative support, data entry, answering phones, product/supplies ordering (purchase orders), shipping, product labels, transportation scheduling, and assisting in state grant applications.Significant Highlights:Updated employee handbook, and implemented more efficient organized procedures.

Managed incoming support calls, created support cases & routed calls. Coordinated hardware repairs on and off client sites. Sent updated software versions & schedule technicians for system upgrades. Build employee schedules for multiple departments, data entry using Clarify database, monitor service and implementation contracts, utilized WebEx for scheduling meeting and trainings. Performed wide range of administrative tasks and customer service.