Heather Barnett Email and Phone Number
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With over 15 years of experience in the experiential marketing field, I have developed a reputation for my ability to anticipate client needs, exceed expectations, and earn trust while representing some of the world’s largest brands. Leveraging innovative strategies and an agile approach, I am able to expertly create event plans and ensure on-point execution within new and existing markets.Always eager to make new connections and explore future collaboration, I look forward to adding you to my network. Let’s talk!
Mag
View- Website:
- themagexperience.com
- Employees:
- 62
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Associate Vice President, Global Experiential MarketingMagTexas, United States
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Senior Director - Global Events And Experiential MarketingMagTexas, United States
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Senior Director - Global Events & Experiential MarketingMag Mar 2022 - PresentNew York, New York, UsResponsible for strategic oversight of events and business development of Experiential programming for global technology brands. Whether in person (IRL) or virtual events, my team handles all event aspects from creative concept, budget & contract management, event design & content, logistics planning, venue booking, gamification and event management.
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Director Of Client Success2020 Companies Mar 2017 - Mar 2022Southlake, Texas, UsOverseeing a diverse portfolio of experiential programming, I develop and sustain partnerships to maintain revenue streams and tap new markets; administer contracts and maintain relationships with third-party vendors; control budgets and handle KPI reporting; direct the contributions of a 40+ person, cross-functional team; and lead operational efficiency initiatives. Highlights of my contributions include:✘ Upholding quality standards for the client experience while also pushing industry innovation to maintain a competitive edge.✘ Successfully launching a five-city experiential tour, staffing and training a team of 100+ with a two-week lead time and ultimately delivering a 95% retention rate over two years for the campaign. ✘ Delivering large savings in sponsorship funds for a key client through improved training and development of a national team dedicated to sourcing, negotiating, and executing brand-based events within top-10 producing cities.✘ Increasing program margin by maximizing bill rates and restructuring team. -
Senior Account ManagerMosaic North America May 2013 - Mar 2017Chicago, Illinois, UsPromoted to a senior-level account management role, I devised and implemented strategies to sustain the health of key accounts while building business opportunities. Maximizing returns by creating tailored client solutions, I led projects from initial concept proposal and quote preparation to production and execution. I also supervised and mentored a team of 5+ managers, providing training and tools for success, and tracked budget and ROI figures. Highlights of my contributions include:✘ Deploying right-fit solutions meeting the needs of clients for retail events, festival and tour experiences, and B2B conferences.✘ Leading an initiative to become airport certified to run campaigns within duty-free shops and standing as the first manager to be personally certified across six international airports.✘ Successfully growing the Diageo (Johnny Walker) duty-free program YOY from 2015 to 2017. -
Project Manager, Client ServicesMosaic North America Oct 2012 - May 2013Chicago, Illinois, UsCharged with executing multiple end-to-end, large-scale events and industry conferences, I oversaw all aspects of client consultation, project planning and scope setting, concept development and production, scheduling and logistics, and execution. Additionally, I negotiated and administered contracts and maintained key vendor relationships and also booked and coordinated travel and accommodations for high-profile talent.Highlights of my contributions include:✘ Exhibiting impeccable attention-to-detail and unmatched multitasking strengths while ensuring excellence in top-to-bottom execution.✘ Maintaining a proactive approach to problem solving to prevent issues and maintain client satisfaction and retention.
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Program Operations ManagerMosaic North America Jun 2008 - Oct 2012Chicago, Illinois, UsEntrusted to oversee all aspects of operations for four business programs while also leading multiple simultaneous projects, I sustained lines of communication with leadership across departments to manage operational priorities and achieve targets.Highlights of my contributions included:✘ Creating more than 50 new SOPs to improve process consistencies and the quality of client service delivery.✘ Successfully streamlining operations to improve the efficiency and productivity of teams.✘ Learning the MS SharePoint program and leading the implementation of a new ticket tracking system to better manage field management request intake, ultimately reducing response times from 20+ to just two hours and completion times from four to one business day.
Heather Barnett Skills
Frequently Asked Questions about Heather Barnett
What company does Heather Barnett work for?
Heather Barnett works for Mag
What is Heather Barnett's role at the current company?
Heather Barnett's current role is Associate Vice President, Global Experiential Marketing.
What is Heather Barnett's email address?
Heather Barnett's email address is he****@****lan.com
What is Heather Barnett's direct phone number?
Heather Barnett's direct phone number is +197287*****
What are some of Heather Barnett's interests?
Heather Barnett has interest in Event Planning, Networking, Children, Traveling, Snowboarding, Politics, Environment, Reading, Disaster And Humanitarian Relief.
What skills is Heather Barnett known for?
Heather Barnett has skills like Marketing, Account Management, Training, Management, Marketing Strategy, Event Planning, Customer Service, Leadership, Social Media Marketing, Retail, Team Building, Sales.
Who are Heather Barnett's colleagues?
Heather Barnett's colleagues are Akou Drah, Richar Calle Ticona, Mike Pat, Kajal Singh, Noura Kesbour, Kelly Mack, Cresencio Victoria.
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