Heather Marzano Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Washington, Dc, Us

Lead a global team of two Digital Marketing web managers and four Sitecore web producers ensuring best web production practices are followed to ensure the delivery of high-quality workDirected a comprehensive six-month Sitecore and web request management training initiative for two managers based in the EMEA and APAC regions to increase the firm’s web support globallyDelegate 2,000+ global web requests annually with near-perfect client satisfaction scoreCollaborate with global stakeholders on high-priority campaigns, such as the updated Private Equity industry page, the EMEA OCFO, and the Healthcare Quarter in ReviewEngage in weekly development team meetings to address website bugs, propose enhancements and review and approve JIRA tickets⭐ Received “Above & Beyond Recognition” (October 2023)

Washington, Dc, Us

⭐ Promoted to Global Web Marketing Senior Associate II in April 2022 and rapidly advanced to Global Web Marketing Manager in May 2022

Washington, Dc, Us

Produced an average of 750+ global web requests annually with perfect client satisfaction scores using Sitecore, HTML and Photoshop, bolstering online presence and engagementManaged 20+ Martech interviews in 2022, documenting insights to streamline integration of marketing platforms for the Digital Marketing teamCollaborated with the Activism and M&A Solutions practice on the Activism Vulnerability ReportConducted kick-off meetings with Senior Managing Directors and an external editorial team to produce thought leadership for FTI JournalFacilitated training for a new Sitecore web producer to support the growth of the global web marketing team

Washington, Dc, Us

New York, Ny, Us

Supported Director of Internal Communications with transition to new SharePoint intranet Used HTML and CSS to maintain and enhance intranet content pagesInvolved in workshops with external public relations firmTrained Internal Communications team on SharePoint CMS best practicesPublished and migrated new content for all business areas and company news on a weekly basisPartnered with Senior Managers to promote campaigns such as AXA Achievement and Corporate Responsibility WeekScheduled video and graphic promotions for digital message boards in all office locationsDesigned graphics in Photoshop for use on the intranet, digital message boards, internal events and PowerPoint presentationsManaged the posting of confidential and time-sensitive Field Bulletins and Field Management Communications for use by AXA AdvisorsLight copywriting for weekly newsletter and news articles

New York, Us

Built responsive front end portion of: redesigned United Stations company website, Spark Prep, and 2016 hardDriveLive Tour using HTML5, CSS, CSS3 and Bootstrap in a ASP.NET MVC5 environmentMaintained and developed pages for Pulse of Radio and Girl-FM Experience including jQuery and Javascript snippets in website projectsEnsured code was compatible in all browsers Integrated code and partnered with Software DeveloperDesigned promotional graphics for radio programs and website mockups using Photoshop and IllustratorDeveloped and maintained WordPress sites for Nights with Alice Cooper and hardDriveBug fixing and troubleshootingParticipated in requirements gathering (code and design) Assisted in QAPrioritized tasks using Axosoft Scrum software

New York, Ny, Us

Resolved CSS issues for RENO platform used by the following clients: The New York Times, The Washington Post, Cox Media GroupHard coded HTML, CSS, CSS3 in a ASP.NET environment for high traffic real estate sitesExperience with jQuery and XSLCoded and maintained web content for Sotheby’s International Realty broker pages using custom built CMSEnsured code was compatible in all browsersPrioritized tasks using JIRA based on urgencyCommunicated on a daily basis with developers in Romania and India satellite offices

Assisted two Family Court attorneys and Legal SecretaryRecorded future court dates in scheduling bookAnswered and forwarded phone calls, recording detailed messages when necessaryMaintained filing systemTyped Affidavits, Orders and Warrants of ArrestFaxed time sensitive subpoenas and summons to process serverFiled confidential documents with Family Court on daily basisAccompanied caseworkers to foster homes and counseling appointments on an as-needed basis

Oneonta, Ny, Us

Assisted Faculty Secretary with the following departments: English, Psychology, Political Science, Theology, and Theater Answered phone calls and recorded messagesXeroxed tests and coursework for several professorsDelivered paperwork and packages to professors’ officesDictation for Psychology professor

Designed and developed a Flash photography portfolio.

Designed a website for a new media environmental art project known as "Wild Information Network."Developed the website using Dreamweaver.