Heather Mayers Email & Phone Number

United States

Remote

o Supervise, coach and mentor a team of remote/hybrid full-time employeeso Report progress of agency priorities quarterly to global business leadso Project manage the delivery of 20+ client proposals annually by collaborating with cross-functional international teams including c-suite leaders, strategy, finance, legal, creative, content studio, client services, staffing, fabrication, digital, etc.o Co-lead management of agency-wide CRM tool including quarterly reporting of current and YoY business progress o Help the agency prioritize the investment of resources on outgoing client proposals by working with the Data Science team on a model that will predict how likely we are to win select opportunities

Greater Milwaukee Area

o Create and manage usage of research tool repository for use by the agency in the education of clients, competitors, etc.o Manage proposal automation software by collecting and maintaining 400+ content assets for use in RFP/RFI responses o Develop and maintain strong knowledge of GMR past and current programming to provide relevant information/case studies/capabilities related to specific business development opportunitieso Led development of agency-wide custom CRM tool and executed international agency-wide training to 300+ employees

Las Vegas, Nevada, United States

o Analyzed business needs to create customized Salesforce Lightning platform with website developero Implemented process efficiencies to increase revenue tracking and analytics in order to generate reports and presentations for senior managemento Researched assets and data across 30 properties to develop multi-channel marketing programs for clients o Managed multi-channel marketing campaigns from RFP development and valuing marketing programs through activation and creating recaps for clients o Facilitated contracting process between Caesars’ and client’s legal teams via trafficking and redliningo Assisted department head with budgeting, revenue projections, and general office management; including managing P&L and GL code usage

Las Vegas,

o Developed business processes to seamlessly convert prospective leads into clientso Designed B2B sales materials e.g. extensive proposals, monthly newsletters and rate cardso Managed the department sales and marketing material database and created RFPs for potential clientso Assisted with accounts payable and receivable as well as tracking hospitality bankso Activated a variety of multi-channel sponsorship contracts and media buys through inter-department communication across 34 properties in the United States

Las Vegas, Nv

o Developed programs and collateral to enhance Super Troop’s meetingso Engaged with parents to facilitate meeting volunteers, falls nut and magazine sale and cookie saleso Assisted in creating and implementing a tracking program for financial aid with several departmentso Hired, on-boarded, trained and managed several coordinators to assist with super troop program

Las Vegas, Nv

o Recruited, supported, and managed 28 volunteer advisors and speech coaches o Grew program from 28 membership applications in 2012 to over 300 in 2013 (2 schools to 13) o Inspired students, donors, and sponsors to support the mission via participation and financial contribution o Created event collateral, signage, and promotional material for public speaking training sessionso Communicated frequently to participants and supporters concerning news, events, and requirements

Las Vegas, Nv

o Assisted Director with administrative and special projects ranging from accounting to graphic designo Provided follow-up information and event reports i.e. final attendance, expenses, and funds raisedo Managed the development and implementation of a comprehensive donor databaseso Helped plan, execute, and followed up on events such as silent and live auctions, golf and bowling tournaments, and industry specific events such as "Laps for Charity" and "Track Walk"

Las Vegas, Nv

Las Vegas, Nv

• Invoiced individuals and vendors regarding services rendered or accepted • Conducted tours of the facility and services while answering facility inquires • Prepared contracts, issued invoices and all necessary paperwork needed• Worked with food caters, photographers, and all other vendors/services related to an event function• Executed and detailed planning with clients prior to an event involving timelines, set-ups, vendors, suppliers, legal obligations, staffing, and budgets• Represented Emerald at Queensridge at various wedding tradeshows and open houses

Las Vegas, Nv

• Contracted companies to provide wholesale tours, shows and transfer services to international travelers• Created promotional materials for pre-existing and new activities offered for our webservises team and for comprehensive print media material• Managed special services, shows, and tours available on company website daily - updating black out dates and other availability• Made reservations and created itineraries for international travelers• Planned weddings and receptions with MGM Resort International properties in Las Vegas

Las Vegas, Nv

• Made reservations and seated guests using GuestBridge while maintaining professional mannerisms• Managed first impression of restaurant personnel with warm and friendly greetings to guests• Answering the multi-line phone line system and assisted with office obligations• Maintained front desk organization and cleanliness• Assisted with data entry to maintain a customer database

Las Vegas, Nv

• Helped manage accounts payable and receivable• Assisted in payroll data entry adhering to union regulations• Maintained office cleanliness and organization

Las Vegas, Nv

• Created RFP templates and cataloged physical media mentions into electronic database• Developed user manual for client database• Organized and cleaned architectural library

Hotel Management, Meeting And Event Management

Activities and Societies: Alpha Gamma Delta - International Fraternity

Certification, Project Leadership