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Executive with a track record of building and directing high-performing on-site and virtual teams of up to 120 that consistently produce revenue growth and account retention through consultative sales, customized solutions, outstanding service, and accountability. Leadership experience has been acquired through field-based roles with multi-market P&L responsibility and corporate-based positions responsible for operations, standards and processes, service performance, and staff development.EXPERTISETalent Acquisition, Development & Retention Training Design and Facilitation Sales & Service Leadership Solution Development, Launch & ReinforcementResearch, Design & Implementation of Best PracticesPublic & Web-Based Presentation Development/DeliveryKey Account Strategy & Development Process, Productivity & Profit AnalysisMulti-Unit Operations ManagementStart-Up, Growth & Turnaround EnvironmentsP&L ManagementSpecialties: Direct-Hire, Perm Placement, Temp to Hire, TTH, Contract, Temporary, Consultant, On-site, MSP, VMS, Staffing Solutions TRAINING: Training & Development, Sales Training, Operations Training, Staffing Training, Recruiter Training, Leadership / Management Training, Learning Management System (LMS), Virtual Training, Web Based Training, Classroom Training, Curriculum Development, Adult Learning, Custom Staffing SolutionsCONTACT: 214.289.9281 himayfield@yahoo.com.
Workrecords + Workconnect
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Senior Vice President OperationsWorkrecords + Workconnect Jan 2013 - PresentDallas/Fort Worth Area“WorkRecords is an enterprise platform providing labor supply chain technology connectingemployers, workplaces, and workers to hire, track, manage, invoice, and pay workersseamlessly.WorkConnect provides real-time capability for workers to connect with their employers,workplaces, and co-workers. Workers use a smartphone to track time and attendance, maximizeincome by accepting available shifts, choose pay frequency, send emergency alerts, arrangecarpools with co-workers, and more.”
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Sr. Director Of Implementation And SupportWorkrecords Oct 2011 - Jan 2013Dallas, Texas, United States
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Sales & Operations ConsultantConsultant Oct 2011 - Mar 2012Dallas, TxEngagements included:• Sales training and ramp-up for new sales staff including classroom training and field rides (client appointments, client follow-up and strategy assistance) @ ProActivate• Updating and enhancement of client sales presentation moving it from a paper format to an interactive online presentation @ ProActivate • Operations and training support @ WorkRecords
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Vice President Service & Quality (Operations, Training, Staffing Solutions)Impellam Group Dec 2009 - Oct 2011Dallas, TxVice President Service and Quality Reported to CEO. Accountable for leading and supporting 4 Regional Service Vice Presidents, who directed more than 120 service professionals. Responsible for reengineering operational processes, policies, and standards; designing training and tools to include redeployment of the front office technology, participation in development of middleware programs, and upgrade of online application systems. Managed the Virtual Recruiting Center and Master Service Provider (MSP) implementation teams. -
Vice President Training & Operations And Sales & Operations (Staffing Solutions)Snelling Aug 2006 - Dec 2009Dallas, Tx$350M Staffing Solutions Company (Franchise & Company-Owned Operations)Reported to the COO and CEO. Responsible for Training, Operations, and Sales in commercial and professional services staffing to support short and long term objectives and needs of the organization. Vice President, Branch Operations (July, 2009 – November 2009); Vice President, Branch Sales & Operations (October, 2008 – July, 2009); Vice President, Training & Operations (December, 2006 – October, 2008); Director Sales & Operations (September, 2006 – December, 2006) * Supported turnaround initiatives for company owned branch offices (assessing existing teams, hiring, on-boarding, training, and managing sales & operations staff) * Within deadlines and under budget, designed activity-based adult learning experiences and user materials for classroom and virtual training forums * Launched new virtual e-learning center that included developing 60+ new virtual sessions with downloadable resource guides, process overviews, and scripts for three levels of field-based staff* In cooperation with Human Resources, developed and implemented employee performance evaluation program * Coordinated, promoted, and participated in the presentation of National and Regional meetings and conventions with audiences of 250+ participants* Responsible for standardization of processes and creation of operations performance metrics and tracking* Within 4 months, developed a profitable corporate-based “test kitchen” for a new professional services sales division that offered virtual recruiting services to sales leaders in various industries which enabled Snelling to evaluate and refine pricing models, sales strategies, scripting, and performance metrics -
Vice President Training & Operations (Sales Staffing Solutions)Proactivate Sep 2005 - Aug 2006Dallas, TxStart-up company providing direct hire support to sales leaders Reported to the President/Owner. Senior Executive responsible for Training, Operations, and Marketing for sales driven staffing/consulting business.* Led operations team supporting a rapid 400%+ growth in sales covering new industries/verticals * Grew the operations team from 4 to 8 team members delivering 240+ qualified talent interviews resulting in 70+ monthly client hires from the start of Q1 to the end of Q2* Created and facilitated Boot Camp training programs for new hires on the Sales and Operations teams in addition to providing 2-4 additional monthly training forums each area* Produced and implemented marketing plans for consumer and corporate marketing strategies, including development and launch of the ProActivate website, Internet branding, direct mail campaigns, in addition to the promotion and facilitation of specialized networking events in key markets, and referral programs -
General Managing Director (Sales & Operations Leader And Trainer Of Staffing Solutions)Pro Staff Mar 1996 - Sep 2005General Managing Director, Area Recruiting Manager,Staffing Manager, Fort Worth Office & Administrative Branch * Lead the North Dallas and Downtown Dallas Sales & Operations Teams * Developed and implemented retail account sales marketing plan * Recruited, hired and trained all members of the recruiting team * Created several recruiting presentations / seminars used at area recruiting sources for training Increased sales by over 98% in both recurring billable hours and fee based business while staffing manager in FW office* Prepared budgets, goals and implementation plans to increase revenue, gross margin dollars, and operating incomeCoached internal employees and consultants through career path mapping to increase job satisfaction and retention Worked closely with regional and corporate unemployment specialist and workers compensation specialist to minimize costs associated with claims* I left Pro Staff in June, 2001 to work for CareerBuilder.com (June 2001 - December 2004) -
National Sales RecruiterCareerbuilder.Com 2001 - 2004
Heather Mayfield Skills
Heather Mayfield Education Details
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Frequently Asked Questions about Heather Mayfield
What company does Heather Mayfield work for?
Heather Mayfield works for Workrecords + Workconnect
What is Heather Mayfield's role at the current company?
Heather Mayfield's current role is Senior Vice President of Operations.
What is Heather Mayfield's email address?
Heather Mayfield's email address is hi****@****hoo.com
What is Heather Mayfield's direct phone number?
Heather Mayfield's direct phone number is +121428*****
What schools did Heather Mayfield attend?
Heather Mayfield attended Tarleton State University.
What skills is Heather Mayfield known for?
Heather Mayfield has skills like Recruiting, Talent Acquisition, Sourcing, Leadership, Interviews, Human Resources, Crm, Temporary Staffing, Team Building, Onboarding, Business Development, Hiring.
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Heather Mayfield
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Heather Mayfield
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Heather Mayfield
Director Of Operations- Copeland Group Insurance April 13, 2005-PresentLongview, Tx1copelandgroupusa.com2 +190329XXXXX
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