Heather Doll Email & Phone Number

Hershey, Pa, Us

Hershey, Pennsylvania, United States

Palmyra, Pa

Lawn, Pennsylvania

Fredericksburg, Pa

Volunteer position coordinating schedule at local community center

Harrisburg, Pennsylvania Area

Field inbound phone calls and resolve issues in a timely manner and to customer satisfaction; arrangeequipment transfers and advise customers of alternate equipment options; coordinate 50+scheduling logs to ensure equipment is placed efficiently and reserved frequently; monitor andcontrol rental equipment inventories within the assigned geographic area; reach out to customers to schedule their reservations; provide customer service and resolve time, location, and miscellaneous conflicts.

Centennial, Co

Opened requisitions, established position templates and modified postings based on hiringmanager requests; generated offer letters; processed background checks and drug screenings;motivated potential applicants to action by providing information on company operations, onlineresources and job opportunities; carefully inputted data into an onboarding spreadsheet sharedamong multiple departments; greeted new employees; returned voicemails forrecruiting department; maintained records on recruiting and training activities.

Greater Denver Area

Independently built a clientele base, helping consumers reach financial goals through a holisticbuilding-block approach; built my own schedule including time at office, appointments, andnetworking; prospected clients through referral networks, trade shows and community meetings;designed and implemented a comprehensive business plan; responded to inquiries from theForesters website regarding investment strategies and life insurance quotes; entered clientinformation into branch database; facilitated workshops and financial wellness programs forschools, retirement communities and professional groups.

Mumbai Area, India

Analyzed India’s 2013 Companies Act, which required companies of a certain size and scope to contribute 2% of profits to development projects and NGOs; surveyed companies, NGOs, accountants and lawyers for perspectives on Companies Act outcomes; produced original research stating discrepancies in the legislation’s results for companies of different sizes.

Bethlehem, Pa

Coordinated transportation and logistics for student and faculty trips to the United Nations; drafted official requests for ambassadorial speakers; fostered relationships between United Nations officials and Lehigh University; secured grant funding for an independent project introducing the community to the UN’s Post-2015 Sustainable Development Goals and their local applications. Represented India-based NGO Tarumitra at the United Nations; participated in UN sessions regarding youth empowerment and sustainable development; reported to Tarumitra with summaries, critical details, or UN actions.

Lehigh Liners

Recruited, interviewed and trained a staff of up to 10 student supervisors and 50 student callers; conducted orientation and training of new and returning student callers; designed and implemented a new scheduling system for student workers based on Google Forms; monitored and coached student callers and their techniques; developed and implemented creative employee recognition and incentive programs to motivate, improve performance and increase productivity; created and maintained organizational website to consolidate caller resources, statistics and scheduling.