Supervisor Member Experience
CurrentEffectively leads and supports a team of 18+ Customer Service Representatives as well as additional team members and new supervisors in training.
Dec 2018 - Present
AeroLeads people directory · profile
Heather Eastman Email & Phone Number
Supervisor Member Experience @ Network Health WI | Training, Leadership
at
Network Health WI
LinkedIn matched
✓ Verified Jul 2026
2 data sources
Profile completeness 71%
Current company
Role
Supervisor Member Experience @ Network Health WI | Training, Leadership
Location
Larsen, Wisconsin, United States
Company size
Who is Heather Eastman? Overview
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Quick answer
Heather Eastman is listed as Supervisor Member Experience @ Network Health WI | Training, Leadership at Network Health WI, a with 374 employees, based in Larsen, Wisconsin, United States. AeroLeads shows a matched LinkedIn profile for Heather Eastman.
Heather Eastman previously worked as Supervisor Member Experience at Network Health Wi and Senior Member Experience Representative at Network Health Wi.
Company email context
Email format at Network Health WI
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Network Health WI
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Profile bio
About Heather Eastman
As a Supervisor of Member Experience at Network Health WI, I lead a team of customer service representatives who provide quality service to our members and providers. I have over twenty years of experience in the health insurance industry, and I have developed strong skills in training, coaching, and mentoring my staff. I am passionate about enhancing the member experience and ensuring satisfaction and retention. I also collaborate with other departments and stakeholders to identify and implement best practices and improvements. My goal is to support the mission and vision of Network Health WI, which is to create healthy and strong communities.
Current workplace
Heather Eastman's current company
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Network Health Wi
4 roles
Heather Eastman work experience
A career timeline built from the work history available for this profile.
Senior Member Experience Representative
Support 30+ Member Service Representatives; train, coach, and mentor on de-escalationapproaches, soft skills, claims and benefits review, benefits and cost share application, QNXT systemtraining and support, regulations, policies and procedures, and quality standards.
Aug 2014 - Dec 2018
Configuration Analyst
Configured, tested, maintained and audited the core administration system (QNXT) provider, benefit,claim finance codes, policy administrator and sponsor modules for commercial lines of businessaccording to benefit and policy documents, internal policies and procedures and regulations.
Jun 2010 - Aug 2014
Member Experience Representative
Assisted members and providers with claims and benefits inquiries and follow up as necessary toresolve issues and concerns.Maintain knowledge of insurance principles, benefit application, coordination of benefits, cost andreimbursement methodology, general coding and billing practices, and medical terminology.
Dec 2004 - Jun 2010
Team & coworkers
Colleagues at Network Health WI
Other employees you can reach at networkhealth.com. View company contacts for 374 employees →
TR
Theodore Regalia
Colleague at Network Health WiAppleton-Oshkosh-Neenah Area, United States
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AZ
Andrea Zerbe Albright
Colleague at Network Health WiKey Largo, Florida, United States
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CL
Cody Leblanc
Colleague at Network Health WiNeenah, Wisconsin, United States
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KC
Karen Clancy
Colleague at Network Health WiKaukauna, Wisconsin, United States
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LB
Laura Borgens
Colleague at Network Health WiNeenah, Wisconsin, United States
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DK
Darcey Klundt
Colleague at Network Health WiAppleton, Wisconsin, United States
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TW
Troy Westphal
Colleague at Network Health WiNeenah, Wisconsin, United States
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KG
Karen Gogolewski
Colleague at Network Health WiOshkosh, Wisconsin, United States
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HB
Hollie Bogenschneider, Rn, Msn Education, Msn Informatics
Colleague at Network Health WiNeenah, Wisconsin, United States
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ML
Mary Lepinski
Colleague at Network Health WiWinnebago County, Wisconsin, United States
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Theodore Regalia
Colleague at Network Health WiAppleton-Oshkosh-Neenah Area, United States
View →
AZ
Andrea Zerbe Albright
Colleague at Network Health WiKey Largo, Florida, United States
View →
CL
Cody Leblanc
Colleague at Network Health WiNeenah, Wisconsin, United States
View →
KC
Karen Clancy
Colleague at Network Health WiKaukauna, Wisconsin, United States
View →
LB
Laura Borgens
Colleague at Network Health WiNeenah, Wisconsin, United States
View →
DK
Darcey Klundt
Colleague at Network Health WiAppleton, Wisconsin, United States
View →
TW
Troy Westphal
Colleague at Network Health WiNeenah, Wisconsin, United States
View →
KG
Karen Gogolewski
Colleague at Network Health WiOshkosh, Wisconsin, United States
View →
HB
Hollie Bogenschneider, Rn, Msn Education, Msn Informatics
Colleague at Network Health WiNeenah, Wisconsin, United States
View →
ML
Mary Lepinski
Colleague at Network Health WiWinnebago County, Wisconsin, United States
View →
FAQ
Frequently asked questions about Heather Eastman
Quick answers generated from the profile data available on this page.
What company does Heather Eastman work for?
Heather Eastman works for Network Health WI.
What is Heather Eastman's role at Network Health WI?
Heather Eastman is listed as Supervisor Member Experience @ Network Health WI | Training, Leadership at Network Health WI.
Where is Heather Eastman based?
Heather Eastman is based in Larsen, Wisconsin, United States while working with Network Health WI.
What companies has Heather Eastman worked for?
Heather Eastman has worked for Network Health Wi.
Who are Heather Eastman's colleagues at Network Health WI?
Heather Eastman's colleagues at Network Health WI include Theodore Regalia, Andrea Zerbe Albright, Cody Leblanc, Karen Clancy, and Laura Borgens.
How can I contact Heather Eastman?
You can use AeroLeads to view verified contact signals for Heather Eastman at Network Health WI, including work email, phone, and LinkedIn data when available.
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