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Heather Durham personal email
Seasoned Global Immigration Manager with 10+ years of experience in People Operations, specializing in Immigration, Global Mobility and Compliance. Known for sharp problem solving skills, exceptional interpersonal communication, and dedication to elevating the employee experience.Immigration | Global MobilityEmail: Heatherlmilde@gmail.comDynamic Immigration Manager leveraging extensive experience and organizational acumen to drive impactful results. Proactively identifies opportunities, mitigates risks, and mobilizes resources to meet objectives on time and within budget.A strategic collaborator proficient in immigration strategy development, risk mitigation, and policy compliance, facilitating smooth organizational change. Utilizes strong communication and relationship-building abilities to engage effectively with global stakeholders and contributors.Skilled leader, adept at international immigration, tax strategies, policy development, and cross-functional collaboration. Known for maintaining composure under pressure, delivering seamless relocation experiences, and driving strategic, compliant global programs.CORE COMPETENCIES:• Immigration Laws• HR Compliance• Global Mobility• Cross-functional Collaboration• Policy Development• Vendor Management• Tax Considerations• Relocation Management• Compliance Programs• Stakeholder EngagementCAREER HIGHLIGHTS:• Audited the current state of immigration and created a robust Immigration Program including philosophy, policy, and scope of program for a growing start-up company where 25% of employees needed immigration support.• Strategized with Engineering Team and external counsel to standardize job descriptions that helped streamline the PERM process and save the company over $1500 per process.• Drove 6-month document retention project in all locations globally to ensure compliance with local governments and prepare the company for IPO readiness.• Identified significant inconsistencies in I-9 process and managed a 12-month, wide-reaching investigation to uncover bottlenecks, address legal implications, and provide training on a broad system of document maintenance that fortified legal compliance.• Established a comprehensive training monitoring system from inception, ensuring the completion of state-mandated courses and training for all employees, resulting in a 100% completion rate for Anti-Harassment training within a 90-day timeframe.Please contact me at (408) 505-3028 with any mid-senior or director-level Immigration and Global Mobility opportunities.
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Global Immigration SpecialistNvidiaSacramento, Ca, Us
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Global Mobility And ImmigrationHuron 2024 - PresentChicago, Il, UsA global Fortune 500 management consulting firm with 8000+ employees offering services to the healthcare, life sciences, commercial and higher education industries.Provide tailored immigration services and support to the business to cover an employee on leave. Primarily manage global immigration case filings, performing assessments on immigration matters such as visas, travel, cross-border tax assistance and relocations while ensuring collaboration with cross-functional teams. -
Immigration And Global Mobility ManagerMoloco 2022 - 2024Redwood City, California, UsHeadquartered in Redwood City, California, Moloco, Inc. was founded in 2013 with a vision of empowering mobile businesses to thrive by turning data into ad performance. Moloco provides machine learning-based advertising solutions to drive growth for businesses of all sizes.Created and managed Immigration Program for a fast-growing global high-tech start-up company located in 8+ countries throughout North America, Asia and Europe. Personally built and managed the day-to-day immigration and global mobility matters for 95+ employees with 130+ total processes including advising on HR Compliance programs.• Audited current state of immigration and created a robust Immigration Program including philosophy, policy and scope of program for a growing start-up company where 20% of employees needed immigration support.• Strategized with Engineering Team and external counsel to standardize job descriptions that helped streamline the PERM process and save the company over $1500 per process.• Drove 6-month document retention project in all global locations to ensure compliance with local governments and prepare company for IPO. -
Employee Relations SpecialistNational Home Health Services 2021 - 2022National Home Health Services in San Jose, California provides timely, efficient and professional skilled nursing and rehabilitative care to Bay Area residents.Provided employee relations support as a liaison between new hires, current employees, and leadership, focusing on enhancing the employee experience by creating a program for employees to feel connected in a remote-focused company. Managed Employee Assistance Program (EPA), conducted investigations and analyzed confidential employee data. • Developed scope and budget of Employee Recognition Program for 500+ remote healthcare workers.• Successfully launched Employee Engagement Survey company-wide with 85% participation.• Created Exit Interview process to assess the overall employee experience and identify opportunities to improve policies, employee retention, and engagement.
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Project Coordinator | Client RelationsCalma Association Management Company, Llc 2020 - 2021Sacramento, UsCalma Association Management company, located in Sacramento, CA, specializes in working with professional non-profit membership organizations. Calma manages all aspects of the daily operations and programs so the Board of Directors can focus on governing, growing and fulfilling the mission of their organization.Led day-to-day administrative operations, project management and event support for assigned non-profit member association. Coordinated off-site and online events for client’s annual conference.• Orchestrated online credentialing and voting for virtual stakeholder meeting with 150 attendees.• Increased sponsorship levels and participation to support the budget of client’s annual conference, saving client over $20k. -
Immigration And Compliance ManagerMozilla 2017 - 2020San Francisco, Ca, UsLocated in San Francisco, CA, Mozilla is a free global high-tech software community founded in 1998 by members of Netscape. Mozilla is a global nonprofit dedicated to keeping the internet a global public resource that is open and accessible to all.Promoted to manage Immigration Team and critical vendor communications using broad knowledge of immigration and compliance regulations (employment, tax, business structure) for company locations in 10+ countries across North America, Europe, Asia and Australia.• Identified significant inconsistencies in I-9 process and managed a 12-month, wide-reaching investigation to uncover bottlenecks, address legal implications and provide training on a broad system of document maintenance that fortified legal compliance.• Implemented a training monitoring system where none existed, to ensure state required courses and trainings were completed by all employees; drove 100% Anti-Harassment course completion within 90 days.• Spearheaded Investigation Procedure guidelines and Vendor Code of Conduct in partnership with internal legal team driving approvals and publication in 180 days. -
Global Immigration SpecialistMozilla 2016 - 2017San Francisco, Ca, UsSupported employees with immigration and global mobility processes and facilitated travel for 1200+ employees and contributors across the globe. Provided personalized management of visa and permanent residency matters for employees at all levels in collaboration with HR and external counsel.• Devised and deployed full cycle management of permanent resident procedures that streamlined organization of individual deadlines, workflows and essential benchmarks for 60+ employees.• Successfully mitigated potential travel complications for employees planning to attend an all-company meeting following announcement of new US travel restrictions, saving the company over $30k in immigration costs.
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Insurance Administrator | Office ManagerLgs Insurance Services 2004 - 2015LGS Insurance Services is an independently owned personal and commercial insurance agency located in Los Gatos, California and Henderson, Nevada and serving clients in Colorado, Montana and Oregon. Conducted HR Administration, business development and financial activities for a family-owned independent insurance agency. As a licensed Insurance Agent, provided quality customer service to clients with policy reviews, policy changes and claims processing. • Successfully implemented new software solution that improved office operations when agency transferred from a captive agency to an independent agency.• Implemented financial tracking system that improved accuracy, accessibility and security of important client documents and information.• Enhanced customer service levels resulting in 30% higher customer satisfaction scores on social media platform; decreased complaint resolution times and increased customer retention rate.
Heather Durham Skills
Heather Durham Education Details
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San José State UniversityProgram Management -
Pioneer High School, San Jose
Frequently Asked Questions about Heather Durham
What company does Heather Durham work for?
Heather Durham works for Nvidia
What is Heather Durham's role at the current company?
Heather Durham's current role is Global Immigration Specialist.
What is Heather Durham's email address?
Heather Durham's email address is he****@****lla.org
What schools did Heather Durham attend?
Heather Durham attended San José State University, Pioneer High School, San Jose.
What skills is Heather Durham known for?
Heather Durham has skills like Event Management, Event Planning, Customer Service, Corporate Events, Management, Budgets, Budgeting, Sales, Social Media, Marketing.
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