Atlanta Employee Benefits Practice Leader. Responsible for overall team management and supported practice growth to more than double the revenue and team headcount.

•Lead account management team to drive exceptional results for customer•Proactively prepare and host semi-annual customer plan performance review and provide fully insured renewal estimates•Analyze client utilization trends and establish strategy incorporating wellness, disease management and plan design•Deliver, negotiate and manage medical and ancillary renewals•Identify new business on existing account opportunities, including acquisitions and ancillary products•Achieved 84% overall (100% self funded) persistency during 2 years in role•Accountable for customer relationship, satisfaction and retention•Coordinate and lead UHC of GA community involvement, liaison to Atlanta Falcons sponsorship•Update health plan monthly on office activities and community involvement•Active participant in national wellness product development and training

• Managed benefit plans including health, welfare, and retirement plans for a variety of small and large group clients• Prepared and evaluated monthly claims experience reports• Developed renewal strategy with key accounts, including complete RFP and disruption analysis, renewal negotiations, employee/employer contribution analysis, employee benefit committee meetings, and executive team meetings.• Installed several high deductible health plan products, including Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA)• Coordinated onsite health fairs and other wellness events• Created customized communication campaigns for open enrollment/new hires, wellness initiatives, consumerism and legislative updates• Trained all new hires and led specific education for all team members on consumerism• Introduced online open enrollment to several large accounts, aiding in implementation of high deductible plans