Heather Mitchell Email & Phone Number

Birmingham, Al, Us

Birmingham, Al, Us

Birmingham, Al, Us

Minneapolis, Mn, Us

Served as functional CFO for Target's Technology and Data Sciences Teams. Led team of financial managers and analysts in Minneapolis and India that supported $1B+ in annual spend. Managed governance forum and financial valuation methodology for technology investment decisions supporting Digital, Stores, Supply Chain, Merchandising, Marketing, Infrastructure & Operations, Architecture & Engineering, Corporate Systems, Financial & Retail Services, and Security Capabilities. Responsible for goal planning, forecasting, and financial reporting.

Minneapolis, Mn, Us

Enhanced forecasting, scheduling, and real-time management capabilities for 5,000+ internal and vendor resources. Led workforce management teams in multiple locations supporting service centers including Fraud and Dispute Resolution Services, Collections, Guest Relations, REDcard Guest Services, Target.com, Client Support Center (first level technical support), and Facilities and Stores Transportation Support Services. Managed data analytics team which provided service performance reporting, workforce systems/data management, and operational analysis.

Minneapolis, Mn, Us

Delivered business intelligence capabilities to enable Target's global corporate security strategies in the U.S., Canada, India, and Hong Kong. Led case management and reporting strategy for 400,000 annual security incidents/investigations across stores, pharmacies, distribution network, and international locations. Oversaw the management of a virtual server infrastructure to support BI products and secure network environment for the Target Forensics Services Laboratory. Enabled proactive security risk management functions through predictive analytics, statistical analysis, social media insights, text mining, mobile reporting, data visualization, and geospatial tool development. Delivered actionable data insights into emerging organized retail crime activity, pharmaceutical diversion trends, controlled substance monitoring, international product sourcing risk, transportation incident trends, and supply chain logistics issues. Managed Financial Insights Team that provided financial planning and analysis for $290M portfolio and drove $22M in expense reduction initiatives. Responsible for Target's civil recovery function including external vendor/attorney network. Managed global security vendor relationships including strategic sourcing initiatives, negotiations, and performance evaluations.

Minneapolis, Mn, Us

Expanded business intelligence capabilities to support security functions across the enterprise including Canadian market entry. Assumed additional responsibility for financial insights team including civil recovery, integrity rewards, CCTV, catalog, key, uniform, and emergency guard financial processes. Influenced strategic planning and operational design for Assets Protection and Corporate Security Organizations. Advocated for expansion of Business Intelligence competency at Target, supported growth of internal analytics network, and mentored team members across the organization.

Minneapolis, Mn, Us

Designed and implemented a business intelligence program to support 5,000+ team members across the Assets Protection Organization. Successfully advocated for 19 new positions to build out data, reporting, and analytics functions. Recruited, hired, and developed team members with strong business/financial acumen and innovative technical expertise with proficiencies including SAS, SQL, VBA, Unix, .NET, Access, ESRI/ArchGIS, Hadoop, Tableau, MicroStrategy, Web FOCUS, SiSense, and Teradata. Integrated business intelligence capabilities into critical processes within a highly-matrixed organization. Enhanced technical competency from reactive analytics to robust predictive modeling. Influenced data-driven decision making by delivering a risk segmentation model that leveraged 50 million data points to optimally allocate $240M in security resources.

Minneapolis, Mn, Us

Managed $600M compliance portfolio. Led large scale, multi-million dollar real estate financing projects to enable strategic real estate acquisition and new store growth. Delivered $17M in energy incentives to fund new engineering initiatives including solar and commissioning projects. Negotiated $30M in real estate incentives including new markets tax credits, property tax abatements, tax increment financing, and sales tax sharing agreements. Managed relationships with vendors and outside legal counsel.

"Greening The Way Freight Moves" with new software solutions for the transportation industry that leverage a proprietary blend of geospatial technology and internet of things approach to improve fuel economy and cut green-house emissions.

Ave Maria School of Law, Ann Arbor, MichiganToyota Technical Center, U.S.A., Inc., Ann Arbor, MichiganThird Circuit Court Criminal Division: Office of Judicial Assistance, Detroit, MichiganLegal Aid and Defender Association, Inc., Detroit, MichiganThomas, Kayden, Horstemeyer, and Risley, LLP, Huntsville, Alabama

Education record

Graduate Certificate In Corporate Finance

Bachelor Of Science (B.S.), Computer Science (Minor In Mathematics)

Master Of Arts (M.A.), Economics

Juris Doctor (J.D.), Law

Advanced Computer Security Certificate

Foundational Leadership Program Certificate