Heather Mock Email & Phone Number

Glendale, AZ, US

Phoenix, Arizona, United States

Maricopa County School Superintendent's Office Assistant Superintendent Finance/CFO

Phoenix, AZ

• Direct responsibility for development, management and correct accounting of DVUSD operating and capital budgets, as well as supervision of grant budgets and cash accounts all totaling more than $400,000,000 annually
• Supervision of all aspects of purchasing for 4,000 staff members and 32,000 students including the Purchasing and Accounts Payable Departments, Warehouse, and a robust Procurement Card (P-Card) program
• Supervision and oversight of district Print Services department that produces more than 36 million copies of district-approved curriculum to students annually, plus promotional merchandise and cooperative contracts.
• Supervision and oversight of Tyler Technologies School ERP Pro business processes including Employee Access, Dashboard, and “IVEE”
• Oversight and management of Internal Audit Department which internal and external audits, development of internal controls, and training for staff on internal controls
• Directly responsible for oversight of liability program as a self-insured school district partnering with a management group, includes contract review, negotiation, and administration

Phoenix, AZ

• Manage collaborative and effective relationships with all staff while providing education and information on compliance, and establishing and enforcing penalties related to district finance including requirements for.
• Evaluate current compliance processes and work with departments to implement improvements to maintain and ensure compliance, develop efficiencies, and refine inter and intra department processes and best practices.
• Establish and maintain annual school budgets, completing state budget forms and reports such as the annual financial report, annual reporting for bond expenditures, CTE reporting, monthly department budget report.
• Establish procedures and controls for Accounting Clerks and Bookstore Managers, including meetings and training; assist with bookstore operations procedures and problem solve and improve reconciliation of electronic.
• Develop and implement systems to manage and improve employee and stakeholder communication and trust such as overseeing the development and implementation of a program to report, track, and respond to concerns in DVUSD.
• Investigate suspicious activity and report findings, recommend discipline, and implement and monitor corrective action plans.

• Provide leadership
• Perform a variety of office work management, records and communication
• Problem solve concerns by staff members, students, parents and patrons
• Maintain strict confidentiality of sensitive issues and protected information such as Governing Board Executive Sessions, FERPA and HIPAA
• Provide and receive information requiring judgment
• Assist all staff in the continuous improvement of relations

Phoenix, AZ

Work as a consultant/coach for K-12 Education institutions interested in improved results using structured improvement such as the Malcolm Baldrige Criteria for Performance Excellence. This includes working with SBQC staff to develop coaching sessions and materials. Coaching with school administration focuses on the importance of implementing and utilizing.

• Oversee daily operations and non-clinical administrative functions for clinic
• Complete monthly staff supervisions, annual appraisals, and lead team meetings
• Motivate staff
• Adhere to and implement all standards required by the State of Arizona for site licensure including medical charts, maintaining documentation, and reporting requirements
• Maintain confidentiality of protected personal health information (HIPAA)
• Act as a liaison between site employees and the ValueOptions administrative office for consistent and fair application and adherence to company and state required policies and protocols

• ValueOptions administrative office in Phoenix, AZ as the Regional Behavioral Health Authority for Maricopa County, Arizona
• Manage employees schedules, leave and timecard information
• Create and distribute internal and external reports
• Support the executive level leadership as needed including overseeing compilation and submission of corrective action plan documents to the Arizona Department of Health Services, Behavioral Health Services
• Maintain confidentiality of protected personal health information (HIPAA)
• Purchasing for department (Admin Assistant) and the entire organization (Purchasing Assistant)

• Manage day to day operations of the Glendale Office including
• Supervising and hiring of front office staff
• Procuring general supplies for the office, managing resources of a non-profit
• Provide training and monitoring of billing for the before and after school program
• Cross train on medical
• Participate in and facilitate new employee orientation

Master Of Business Administration - Mba, School Business Operations

Ba, Human Resource Management Magna Cum Laude

Activities and Societies: Golden Key Honour Society

Aa, Business