Heather M. Email & Phone Number

As the Revenue Operations & Enablement Leader, I oversee a cross-functional team of professionals who optimize the revenue cycle and drive business growth. I am a transformational leader with 16+ years of experience crafting world-class operations and enablement programs. I boost sales, streamline processes, and enhance the customer journey.My enablement and operational expertise started at Hewlett Packard where I led Global Sales & Technical Enablement teams. As I transitioned to organizations like Qualcomm and Wrike, I built out the enablement organizations from the ground up. During my time at Qualcomm I transformed the business to modernize and consolidate digital landscapes, decommissioned web sites and migrated customers and processes to one digital and customer experience. I launched Global Solution/Operational programs, curricula, content and courseware to enable an audience of sellers across multiple business units (e.g. Smart Cities, Auto, CSS, IoT, Mobile, AR/VR). And, while at Wrike I led the organization through hyper-growth, expanded the business from North America into global markets and ultimately led the organization to a $2.2B valuation and sell-off to Citrix. Key Strengths:>Big and Small Company Success:My big and small company success has led me to be know in the industry as a flexible and versatile leader that has the ability think big while also being hands-on. >Expertise in Change Management and CommunicationsI have extensive work with large business transformation projects, I have deep expertise in change management and communications where I leverage the Prosci ADKAR framework to drive operational change, without disruption while fostering seamless organizational transformation.>Drive Alignment and Positive PartnershipsI develop positive cross-departmental relationships, identifying change agents, and strategically forming the proper workstreams to execute with excellence.>Embody a People-First Approach to Teamwork I prioritize the importance of each team member making them feel valued, recognized and appreciated for their contributions.>Agile and Flexible I thrive in tackling significant challenges, navigating complexities, swiftly pivoting the business and enhancing efficiency through process improvement, measurement and automation.>Always Curious, Creative and SmartI champion a culture of continuous curiosity and creativity in exploring innovative ways of working, ensuring revenue operations and enablement stay agile and efficient.

Listed skills include Business Alliances, Product Management, Enterprise Software, Saas, and 44 others.

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  University Of Colorado Boulder

  Bio-Psych