Heather Ray Email & Phone Number

Schaumburg, Illinois, Us

Promotion to Business Systems Analyst in August 2023 after being exclusively paired with the BSA team for all new template builds during my time as an EDI analyst.

Schaumburg, Illinois, Us

Promotion to Analyst III in May 2023 with continued Analyst II responsibilitiesTrailblazer for FMLA filesExclusively paired with Business Systems Analyst for all new template builds to streamline implementation processesResearch file transmissions and benefit data to respond to inquiries from internal/external partners and clients

Schaumburg, Illinois, Us

Promotion to Analyst II in May 2022 with continued Analyst I responsibilitiesLead weekly team support callsExclusively paired with Business Systems Analyst for all new template builds to streamline implementation processesCompleted 64 new template builds since FY21Mentored three new hires for their first 90 days of employmentResearch file transmissions and benefit data to respond to inquiries from internal/external partners and clients

Schaumburg, Illinois, Us

As an Analyst Benefits Integration, I am responsible for setting up electronic eligibility and COBRA files between Paylocity’s benefit systems and third party vendors, performing all aspects of the file setup from start to completion.Responsibilities:Review and analyze third party vendor business requirementsCoordinate project activities and tasks with clients and third party vendorsConfiguring files using web based tools and Microsoft Biz-TalkApply critical thinking and problem-solving skills to research, troubleshoot and resolve EDI setup issuesCoordinate with internal/external partners and clients on data reviews, testing, project status and schedule production delivery upon completionResearch file transmissions and benefit data to respond to inquiries from internal/external partners and clients

Roseland, New Jersey, Us

I was the sole supporter for SBS (Small Business Services) & HRO (HR Outsourcing) leader payments, approximately 500 associates. I assisted sales associates with their commissions payments and compensation plans. Responsibilities:Calculates the commission payments based on roll call rules and policies and ensures the correct payment is being made to the sales associate.Reviews each sales representative's draw to ensure the proper amount is being applied against the current payment.Audits all commissions and adjustments for each region by sales representative.Verifies the backup is in order for associates with additional volume audits.Verifies all starts and losses and performs audits to ensure that the client is obtaining what was sold and that we are not over compensating or under compensating sales associates on their commissions.Reviews all setup billed to ensure the proper payment rate has been applied.Reviews the monthly commission reports with the Regional Controller/Billing Manager after audits have been completed.Distributes monthly commission reports to the region and sales representatives in a timely manner.Completes monthly inter-company spreadsheets to credit/debit regions for commission payments due.Creates and inputs personnel codes into a table so that sales and revenue can be tracked for each associate.Creates and reviews deficit reports and analyzes sales to ensure that they cover the deficit so that the appropriate commissions are paid to the sales associate.Maintains the bank tables and audits and processes the Monthly Bank Revenue Sharing Report and facilitates payments to the banks and/or CPA firms according to the contract requirements.Maintains a strong working knowledge of the billing/credit systems functionality.Assists the billing/order processing group if needed.Maintains personnel code and bank tables.Handles sensitive and confidential records.

Roseland, New Jersey, Us

I processed commission payments for ADP sales representatives. I supported Majors payruns from August 2014 through October 2015. I was the sole supporter for all Nationals (GES) payruns, which I supported since January 2015.Responsibilities:Calculates the commission payments based on roll call rules and policies and ensures the correct payment is being made to the sales associate.Reviews each sales representative's draw to ensure the proper amount is being applied against the current payment.Audits all commissions and adjustments for each region by sales representative.Verifies the backup is in order for associates with additional volume audits.Verifies all starts and losses and performs audits to ensure that the client is obtaining what was sold and that we are not over compensating or under compensating sales associates on their commissions.Reviews all setup billed to ensure the proper payment rate has been applied.Reviews the monthly commission reports with the Regional Controller/Billing Manager after audits have been completed.Distributes monthly commission reports to the region and sales representatives in a timely manner.Completes monthly inter-company spreadsheets to credit/debit regions for commission payments due.Creates and inputs personnel codes into a table so that sales and revenue can be tracked for each associate.Creates and reviews deficit reports and analyzes sales to ensure that they cover the deficit so that the appropriate commissions are paid to the sales associate.Maintains the bank tables and audits and processes the Monthly Bank Revenue Sharing Report and facilitates payments to the banks and/or CPA firms according to the contract requirements.Maintains a strong working knowledge of the billing/credit systems functionality.Assists the billing/order processing group if needed.Maintains personnel code and bank tables.Handles sensitive and confidential records.

Provides customer service via phone, email, and in-person.Schedules appointments with clients.Accounts receivable: Invoicing clients and collecting accounts in arrears.Accounts payable: Reviewing supplier accounts.Assists with creating and designing billboard marketing.

Philadelpia, Pa, Us

Provides customer service via phone and email.Measured on quality and quantity of emails answered.Assists customers with products to provide them with a superior shopping experience.

Manages membership accounts.Provides customer service via phone, email, and in-person.Creates flyers for programs and classes via Microsoft Publisher.Performs general clerical duties.

Associate In Applied Science, Management

Associate In Applied Science, Marketing

High School Diploma