I am a motivated, energized, dynamic and experienced individual responsible for leading existing management systems as well as implementing the day-to-day administrative operations within a dynamic group of business administration, management and landscape industry professionals. I exhibit natural leadership, possess strong relationship-building skills and am a flexible team player. I implement day to day administrative operations and thrive in a fast-paced, flexible and dynamic environments. I have a strong sense of urgency, love detail, and always encourage deadlines as they ensure efficiency and completion of projects. I exude passion for coordination and communication of information and implementation of administrative resources and process to support a team in providing top-quality services to our clients. I am a critical point of contact for external inquiries and inner-company communications. I create a fun environment focused on achieving set operational office goals.

I am a versatile operations professional with expertise in healthcare supply chain. I am best known for my ability to organize, communicate and manage projects and initiatives to completion using Project Management tools and using Lean Management tools to drive waste out of the supply chain network.What I am most proud of, in my last job, was my ability to lead the team to successfully implement 3 new business acquisitions into the organization on time 100% of the time. I was also able to get the team to Level 3 status on Lean elements in just over a year.I am very proud of my accomplishments and know that I can transfer the skills I have into my next role.

Managed cross-functional supply chain programs and projects, including integrating new businesses, business processes, technical solutions, new products, services, and support. Incorporated EMS/Lean Management into everyday work environment. Created and championed continuous improvements focused on reduction of waste, complexity, and cost. • Led supply chain team on implementation of 3 new business acquisitions, delivering 100% of projects on time.• Oversaw successful contract renewal process, establishing Baxter’s 3rd party logistics provider.• Completed multiple value stream mapping exercises and value improvement brainstorming activities, contributing towards ≈$1M in supply chain cost savings.• Launched various aspects of Lean Management, including Leader Standard Work, Visual Management, and 6s, achieving year-end target of reaching Level 3 status on 100% of Lean elements.

Led system implementation for Baxter Canada Home Care order management, logistics, and supplier purchasing. Participated in global meetings, speaking on behalf of Canada, ensuring requirements were met, gathering business requirements from peers, test script writing, and conducting end user training. Managed small team of employees, go-live support activities, and communication to peers, Canadian Leadership Team, and Global Team.• Guided Canadian team of 5 supply chain subject matter experts, implementing upgraded global ERP system. • Created materials and classroom training, supporting 25 team members in customer care, planning, and logistics. • Supported end users through stressful go-live, managing communications to stakeholders.

Directed 2 staff, leading significant projects within supply chain and customer operations. Contributed to budget process, created standard operating procedures (SOPs) / business procedures, and supported corporate audit process. Maintained integrity and effectiveness of Baxter Canada’s Business Operations computer system.• Prepared for and participated in Corporate, ISO and Health Canada audits annually, achieving ‘0’ major observations / citations.• Created and monitored an inventory reconciliation process, decreasing number of errors by more than 50%.

Supervised 12 customer facing employees, oversaw departmental issues, ensured customer satisfaction, and implemented business improvements by standardizing practices, developing employees, and providing training / coaching.• Built supportive and cohesive work environment, improving capability of team lacking functional leadership.• Standardized processes and documents from regional to national structure, increasing productivity.