Heather Wheeler Email and Phone Number
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Heather Wheeler personal email
Heather Wheeler phone numbers
Dynamic people leader with a demonstrated history of leading high performance teams to success in meeting company objectives in service, revenue, margin, productivity, and operational excellence. Experienced in higher education, financial aid, new home construction, retail management, and sales. Skilled in operations management, sales, retail, communication, and profit maximization.
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Director Of Evaluation, Leavitt School Of HealthWestern Governors University Aug 2019 - PresentNashville, Tennessee, United States -
Associate Director Of Financial AidWestern Governors University May 2018 - Aug 2019
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Senior Manager Of Financial ServicesWestern Governors University Jan 2017 - May 2018
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Manager Of Student Support, Financial ServicesWestern Governors University Apr 2013 - Jan 2017• Responsible for managing a team of 4 supervisors with 50 or more specialists while utilizing networking and public relations skills to build strong interdepartmental relations with critical leaders and their teams.• Reduced hold times by 70% and improved SLA by 100% through effective training and monitoring.• Decreased employee turnover from 20% monthly to 3% by initiating weekly performance reviews to identify areas of improvement, enhancing tools, leveraging individual strengths, implementing performance based recognition and incentive programs.• Identify operational performance, productivity and efficiency gaps and implement measure to correct these deficiencies.• Teamed 40 employees from the university's largest student facing/service departments to provide one-call resolution to 80% or more of our student inquiries.
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Sales DirectorRichmond American Homes Oct 2005 - Nov 2011Richmond American HomesManaged specialty retail and interior design centers for a national home builder in multiple leading markets generating revenue ranging from $18-30 million annually. Successfully managed change in a rapidly growing organization. Maximized revenue opportunities through competitive analysis, streamlining operational procedures, and diligent supervision of employee performance in fast-paced and rapidly changing retail sales environment. -
Assistant Store ManagerHome Depot Apr 1999 - Oct 2005A career with this leading retailer included multiple promotions and recognition for exceeding sales goals, providing exceptional customer service, and coaching teams to accomplish all operational tasks efficiently. Communicated regularly with hourly associates and department supervisors to ensure proper execution of directives. Provided regular training, mentoring, and development to individuals that resulted in several promotions of internal candidates.
Heather Wheeler Skills
Heather Wheeler Education Details
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Management And Strategy
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Ridgewood High SchoolHs Diploma -
Business Administration And Management, General -
Business Administration And Management
Frequently Asked Questions about Heather Wheeler
What company does Heather Wheeler work for?
Heather Wheeler works for Western Governors University
What is Heather Wheeler's role at the current company?
Heather Wheeler's current role is Director of Evaluation, Leavitt School of Health.
What is Heather Wheeler's email address?
Heather Wheeler's email address is he****@****dch.com
What is Heather Wheeler's direct phone number?
Heather Wheeler's direct phone number is 180167*****
What schools did Heather Wheeler attend?
Heather Wheeler attended Western Governors University, Ridgewood High School, Santa Fe Community College, Western Governors University.
What are some of Heather Wheeler's interests?
Heather Wheeler has interest in Children, Education, Poverty Alleviation, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Heather Wheeler known for?
Heather Wheeler has skills like Competitive Analysis, Customer Service, Training And Development, Sales And Operations Management, Customer Experience, Communication, Profit Maximization, Team Management, Inventory Management, Merchandising, Change Management, Public Speaking.
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Heather Wheeler
Creator And Leader, Procurement Center Of Excellence @ Nestle | "A Leader Takes People Where They Want To Go. A Great Leader Takes People Where They Don'T Necessarily Want To Go, But Ought To Be." -Rosalynn CarterGreater Cleveland -
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