Heather Norris Email and Phone Number
Heather Norris's Location
Prosper, Texas, United States, United States
Heather Norris's Contact Details
Heather Norris work email
- Valid
- Valid
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Heather Norris personal email
n/a
Heather Norris phone numbers
About Heather Norris
Strategic Account Executive/Business Development Manager (B2B/B2C) with extensive expertise in luxury retail, professional sports, hospitality, corporate enterprise, consulting, customer relationship management, sales & marketing, human resources/recruiting, real estate & financial services.Relationship-driven, brand ambassador with an outstanding record of proven high-level client development and satisfaction. Expertise:• Strategic Account Executive/Business Development Manager (B2B/B2C)• Professional Sports Partnerships & Events (NFL, PGA, NBA, MLS, MLB, NCAA)• Public Relations• Sports Marketing • Provides Exemplary Customer Service & Experiences• Instinctual Networking Skills• Customer Relationships and Retention• Reward and Recognition Strategies and Program Management• Human Resources: Recruiting and Talent Acquisition• Employee Retention• Service Awards & Programs • Sales Awards & Incentives• Onsite Gifting Experiences & Events • Meetings and Events• Retail Management/Leadership• Commemorative Custom Designs Including Trophies, Awards and Special Anniversaries• Challenge Organizations to Achieve Continuous Improvement, Add-On Business, Customer Satisfaction & Shareholder Value
Heather Norris's Current Company Details
Heather Norris Work Experience Details
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Director Of Marketing And DevelopmentDenton County Friends Of The Family Apr 2023 - PresentCorinth, Tx, Us
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Tiffany & Co.Tiffany & Co. May 2005 - Jan 2023New York, New York, Us -
Client Advisor & Diamond ExpertTiffany & Co. May 2021 - Dec 2022New York, New York, Us
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Account Executive, Business Sales (B2B/B2C) - Southeast MarketTiffany & Co. Aug 2014 - May 2021New York, New York, Us• Manage and execute the end-to-end strategic sales process for North Texas and Oklahoma, including client development, prospecting, proposals, presentations, formal face-to-face meetings, sales execution/closing and ongoing relationship management.• Facilitate relationships/repeat business with BOD, C and EVP level decision-makers at Fortune 500 Companies (including AT&T, Toyota Financial Services, Mary Kay, AdvoCare, The PGA Tour, Dallas Cowboys, MLB, NFL, MLS and others).• Responsible for planning and executing branded high-level corporate and incentive events to support various client industries including retail, marketing, financial services, professional sports and hospitality. • Strategic sales & marketing forecasting, drive sales growth profitability, mentorship, training, budgeting skills.• Strong negotiating skills and ability to ensure brand protection is achieved through strict/legal marketing agreements.• Create and rollout corporate gifting programs including employee reward/recognition, on-site incentive/gifting experiences, client/partner appreciation and executive gifts. • Plan, sell and execute “Tiffany Experience” Gifting Suites/Swag Events and client-branded national and international events.• Effectively leads, develops and supports the organization's key initiatives while exceeding sales plans and profitability targets.• Work alongside marketing teams on new product launches, social media campaigns and special commissions, including Tiffany merchandise, championship trophies and custom commemoratives.• Utilize Salesforce for CRM, opportunity management, forecasting and sales analysis.• Expert on LinkedIn, LinkedIn Navigator, InsideView, Google Alerts, etc. for press, business lead generation, prospecting and networking; consistently on top of current industry trends.• Heavily versed in all technology, mobile devices, Google Docs, SharePoint and social media platforms.
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Sales And Operations Assistant ManagerTiffany & Co. Nov 2013 - Aug 2014New York, New York, Us• 2014 Tiffany & Co. National Retail Store of the Year Award.• Managed retail sales and operations teams of 40+ through hands-on employee development, coaching and sales/customer satisfaction measurements resulting in company leading customer experience (KPIs). • Community outreach and client development, maintaining existing business relationships, customer cultivation and selling the Tiffany & Co. brand. • Responsible for achievement of the store’s annual profitability goals. Assisted in preparation of the annual budget and ensured financial responsibility in all expense areas. • Effectively led, developed and supported the sales and operations team members to exceed sales plans and profitability targets.• Leader with strong relationship building skills with internal and external clients. Ability to effectively identify customer needs and close sales while engaging every client in an interaction that results in the highest levels of customer service.• Provides exemplary customer experience and consistently receives positive feedback from clients, senior management and high-level executives within Tiffany & Co.• Accountable for all daily store operations, including opening and closing the store, overseeing daily sales audit, facilities/IT maintenance, and assisting with customer inquiries. Provided coverage and support in all retail areas throughout the day.• Delivered motivational training and educational sessions, always preparing team for their next level of advancement and promote growth within Tiffany & Co.
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Sales & Operations ProfessionalTiffany & Co. 2008 - Dec 2012New York, New York, Us
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Assistant Operations ManagerTiffany & Co. May 2005 - 2008New York, New York, Us• Promoted several times during tenure due to exemplary performance and exceeding goals.• Responsible for the administrative support and coordination of client development initiatives, building new and maintaining existing business relationships, customer cultivation and selling the Tiffany & Co. brand. • Identified and implemented customer service “best practices” across eight (8) Tiffany & Co. branches.• Supervise, coach and develop the Operations Staff (Customer Service, Merchandising, and Administrative staff).• Represent Tiffany & Co. as a community partner with local and national organizations, including:• Major League Soccer, Triple Crown of Polo, Dallas Museum of Art, The Family Place, Genesis Woman’s Shelter, C.A.S.A., Dallas Opera, Plano Symphony Orchestra• Concierge and ambassador to high profile clients for special requests while maintaining the highest level of confidentiality.• Managed quarterly/annual sales and profitability goals and presented them to higher level executives.• Consistent individual recognition from nationwide Tiffany & Co. Gallup customer satisfaction survey.• Selected as a retail operation and brand ambassador expert to assist with opening of new Tiffany & Co. retail locations. • Supported Market Vice President.
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Senior Account ManagerElan Partners Apr 2011 - Oct 2013Dallas, Texas, UsÉlan Partners is a woman-owned professional staffing solutions firm headquartered in the Dallas/Fort Worth metroplex. We specialize in providing full service staffing solutions in the direct hire and contract consulting arenas. -
Senior Operations Manager/Senior Account ManagerSuperior Search & Staffing Jul 2010 - Apr 2011Dallas, Tx, Us• Senior Operations and Branch Manager for Dallas WBE based boutique-staffing firm.• Manage high profile client accounts and relationships with the highest level of detail oriented and organized efficiency to ensure client needs are met through consistent and effective and clear communication and follow-up. • Liaison between client and candidates, including recruitment, interviews and new employment partnerships.• Manage and prepare forecasts and revenue reports for President/CEO.• Manage key accounts for 100+ contract employees on a rolling basis, extensive payroll and administrative support.• Facilitated client and candidate survey resulting in Inavero’s Best of Staffing Award for 2010 and 2011.• Right hand support for the President & CEO with all administrative, technical and communication needs. -
Personal & Executive Assistant To Professional Nfl AthleteDemarcus Ware, 94 Apparel, Llc, Aug 2009 - Jul 2010Frisco, Texas, UsPersonal & Executive Assistant to DeMarcus Ware (Dallas Cowboys #94) and his overall brand. Highest level of confidentiality and gatekeeper for all personal and professional business. -
Branch Operations Manager/Account ExecutivePro Staff Mar 2008 - Jun 2009Cincinnati, Ohio, Us• Oversee all operations of Downtown & North Dallas staffing branches including business development, recruitment, sales, and management of staff. • Recruit, interview and select talent for Pro Staff and client requirements.• Maintain and build relationships with clients and talent.• Responsible for tracking and maintaining branch budget and expenses, revenue, and profitability. • Communicate plans and activities with staffing team to ensure a coordinated work effort and “team” approach.• Conduct, attend and participate in branch meetings to ensure all branch associates are informed of important developments, potential problems and related information necessary for effective management of the branch.• Highly administrative functions required in MS Office and Applicant Tracking Systems. -
Marketing ManagerSoluziona Consulenze Informatiche (Software Consulting Group) Feb 2001 - Jun 2003• Responsible for the management of domestic and international marketing activities, including the coordination of live press conferences and press releases, facilitation of all corporate events, tradeshows and conventions.• Scouted, researched, filtered and pursued potential awards, honors and lists to increase corporate exposure and recognition.• Managed the internal sales team and channel partners joint selling programs. • Facilitated the design of new corporate image and branding initiatives during the acquisition by a multi-billion-dollar international corporation.• Coordinated all direct mail campaigns and managed third party marketing agencies.• Responsible for design, content, and delivery of three (3) corporate newsletters.• Reported to and supported the President and CEO. -
Marketing CoordinatorJoseph Jingoli & Son, Inc. May 1998 - Jan 2001Lawrenceville, Nj, Us• PR and special events coordinator for all political and fundraising functions.• Responsible for the overall management of industry trade shows and special events. • Prepared copy and graphics for all advertisements (newspapers, journals, and construction publications).• Designed, managed and presented marketing presentations for multi-million-dollar projects.• Contract administrator for all projects held by firm. • Reported to and administratively supported the VP of Construction Management.
Heather Norris Skills
Recruiting
Human Resources
Leadership
Sales
Management
Customer Service
Interviews
Training
Marketing
Retail
Account Management
Applicant Tracking Systems
Talent Management
Talent Acquisition
Sourcing
Luxury Goods
Retail Sales
Luxury Brand Marketing
Event Planning
Strategy
Employee Relations
Event Management
Retail Marketing
Temporary Placement
Hiring
Vendor Management
Networking
Program Management
Contract Recruitment
Time Management
Employee Training
Performance Management
Technical Recruiting
Executive Search
Negotiation
Team Management
Screening Resumes
Internet Recruiting
Onboarding
Budgets
Key Account Mangement
Selling
Corporate Recruiting
Job Fairs
Staffing Services
Staff Augmentation
Employee Recognition
Relationship Building
Executive Support
Brand Marketing
College Recruiting
Benefits Negotiation
Permanent Placement
Heather Norris Education Details
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West Virginia UniversitySociology And Anthropology -
Gia (Gemological Institute Of America)Gemology
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Pennsbury High SchoolHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Heather Norris
What company does Heather Norris work for?
Heather Norris works for Denton County Friends Of The Family
What is Heather Norris's role at the current company?
Heather Norris's current role is Director of Marketing and Development.
What is Heather Norris's email address?
Heather Norris's email address is he****@****any.com
What is Heather Norris's direct phone number?
Heather Norris's direct phone number is +121450*****
What schools did Heather Norris attend?
Heather Norris attended West Virginia University, Gia (Gemological Institute Of America), Pennsbury High School.
What skills is Heather Norris known for?
Heather Norris has skills like Recruiting, Human Resources, Leadership, Sales, Management, Customer Service, Interviews, Training, Marketing, Retail, Account Management, Applicant Tracking Systems.
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