Heather Lawless-O'Hare Email & Phone Number

Las Vegas, NV

Las Vegas, NV

San Jose, CA

Los Gatos, CA

• Direct management of employees and provide administrative and organizational support to Executive Director and Board of Directors.
• Built and led a highly effective office support team by hiring, training, and overseeing members.
• Direct and coordinate departments, grant writer, businesses, Board of Directors, staff and volunteers.
• Managed staff and volunteers, prepared work schedules, assigned specific duties, determined staffing requirements.
• Established policies and procedures that brought stability to disorganized environment.
• HR duties, accounts receivable/payable, employee maintenance.

San Jose, CA

• Direct management of contract employees including HR needs and payroll.
• HR Duties, hiring and terminating employees, government requirements, workers compensation.
• Managed various accounts (ranging from small to Fortune 100 companies).
• New hire and general office management such as ordering supplies, computers, software, shipments and support in special admin projects.
• Provided training of company procedures.
• Created, revised and managed highly confidential material.

• Lectured groups of up to 800 cruise ship guests on upcoming European ports-of-call.
• Created and presented lectures for ports-of-call, involved in luxury retail sales in excess of $500,000 per year, hired and managed assistants.
• Managed calendars and coordinating meetings. Prepared agendas, travel arrangements, processed expense reports. Worked on budget and assignments that are sensitive in nature.
• Identified cost-effective travel agencies with key world-wide travel-services providers.
• Supervised a group of 10 in workplace efficiency and relations.

• Managed, created and fulfilled youth activities.
• Organized and developed various activities for children aged 3 to 17 years.
• Created and implemented youth activities.
• Individually responsible for small and large groups of children, ranging from 1-150, and jointly responsible for up to 1,500.
• Supervised a group of 10 in workplace efficiency and relations.
• Managed and maintained department-wide inventory.

Los Gatos, CA

• Provide administration and organization departments in the body shop and dealership.
• Handled customer calls to ensure that the situations are handled expeditiously and tactfully.
• Coordinated appointments, managed calendars, time sheets, vacation tracking, facilitate customer needs.
• Processed payroll, accounts payable, receivable, and expense reports.
• Maintained department forms and supplies, arrange vehicle rental needs.
• Created and implemented department forms and procedures.

Bs, Psychology

Education record