Heather Pauga Email & Phone Number

Chicago, Illinois, United States

*Develop and grow a client base and new business opportunities*Introducing services via video, telephone and in-person meetings with new and existing clients to expand the utilization of our services*Recruit, evaluate and place finance and accounting professionals in full-time positions with our clients *Deliver outstanding customer service to both clients and candidates*Provide consistent communication and career guidance to candidates*Participate in industry trade… Show more *Develop and grow a client base and new business opportunities*Introducing services via video, telephone and in-person meetings with new and existing clients to expand the utilization of our services*Recruit, evaluate and place finance and accounting professionals in full-time positions with our clients *Deliver outstanding customer service to both clients and candidates*Provide consistent communication and career guidance to candidates*Participate in industry trade associations to increase our presence within the local finance and accounting community Show less

Chicago, Illinois, United States

*Hire, lead, and develop a team of Recruiters*Set team performance goals and metrics, timelines and a formal tracking process to measure and manage progress*Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment.*Build and maintain network of potential candidates through pro-active market research and on-going relationship management;… Show more *Hire, lead, and develop a team of Recruiters*Set team performance goals and metrics, timelines and a formal tracking process to measure and manage progress*Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment.*Build and maintain network of potential candidates through pro-active market research and on-going relationship management; conducts in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences.*Interview candidates within the framework of the position specification. Possess strong ability to screen, interview and prepare a candidate slate within an appropriate and consistent timeline.*Participate in special projects/recruiting initiatives, including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers. Show less

Melrose Park, Illinois, United States

*Manage a team of leaders and associates, including onboarding new team members, directing work, managing performance, providing regular feedback, and supporting career development and employee growth.*Manage and delegate daily operations to drive exceptional results, including executing standard operating procedures, managing inventory control and merchandising, identifying areas of improvement, implementing solutions, and providing ongoing training where needed.*Measure key… Show more *Manage a team of leaders and associates, including onboarding new team members, directing work, managing performance, providing regular feedback, and supporting career development and employee growth.*Manage and delegate daily operations to drive exceptional results, including executing standard operating procedures, managing inventory control and merchandising, identifying areas of improvement, implementing solutions, and providing ongoing training where needed.*Measure key performance indicators to drive performance metrics, manage inputs that deliver results, and convey performance results for regular business reviews.*Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives*Analyze cross-business data and trends to build multi-year strategies to meet hiring and operational goals.*Define and drive sourcing and recruiting strategies for niche customer requirements using market research, data analysis, and competitive intelligence.*Consult with executive level leadership across various lines of business on staffing gaps and operational process improvement.*Cross-collaborate with internal stakeholders to execute TA and operational initiatives. Show less

Greater Chicago Area

*Exceed sales targets with motivational approaches focused on continuous improvement and strategic goal attainment*Utilize new inventory management measures, effectively decreasing product theft*Monitor, adhere and communicate district sales goals, individual store results, KPI guidelines and policies*Monitors payroll and controls store expenses*Develop multiple new locations throughout the U.S. from scratch by leveraging proactive leadership approaches, talent acquisition, and… Show more *Exceed sales targets with motivational approaches focused on continuous improvement and strategic goal attainment*Utilize new inventory management measures, effectively decreasing product theft*Monitor, adhere and communicate district sales goals, individual store results, KPI guidelines and policies*Monitors payroll and controls store expenses*Develop multiple new locations throughout the U.S. from scratch by leveraging proactive leadership approaches, talent acquisition, and sound business acumen Show less

Greater Chicago Area

*Travel and oversee recruiting and operations of 17 stores, including budget planning, sales performance, strategy development, community outreach, forecasting and payroll*Resolved conflicts promptly to promote positive environment for customers and employees*Transformed under performing teams into productive, profitable teams*Conducted training sessions to educate employees on best practices and procedures to increase profitability

Chicago, Il

*Develop new store location from ground up by hiring and training efficient team with increase in sales target first month of opening*Achieved consistent budget targets with optimal expense controls*Set, enforced and optimized internal policies to maintain efficiency and response to demands*Coordinated weekly conferences with store associates to communicate sales and customer service goals

Chicago, Il

Direct communicator of customer fashion needs to the buying departmentStudies fashion trends and forecasts what products company will need in the coming seasonReacts and concludes what products are trending well in stores Maintains and manages a staff of 6 representatives across the United StatesDeveloper and manager of Style Council Web-link

Chicago Ridge, Il

*Promoted professional growth and facilitated talent development to drive performance excellence*Worked hand in hand with store manager to help plan schedules and delegate assignments to meet service demands*Met or surpassed business targets regularly through employee engagement and forward-thinking planning

Chicago Ridge, Il

*Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities*Maintained exceptionally clean, customer-friendly and well-run stores*Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices

Lombard, Il/ Chicago Ridge, Il

*Worked alongside retail representatives to boost sales by enhancing product presentations and up-selling*Applied security and loss prevention training toward recognizing risks and reducing store theft

Bachlor Of Arts, Fashion Merchandising

Fashion/Apparel Design