Heather Peck, Shrm-Scp Email & Phone Number

Summit, New Jersey, Us

Summit, New Jersey, Us

Summit, New Jersey, Us

Hartford, Ct, Us

Spearhead the design, creation, and implementation of the entire human resources area in a start-up organization. Key player in multiple acquisitions from due diligence through implementation processes. Culture Lead on integration across multiple businesses.

New York, Ny, Us

As a human resources consultant at ComplexCare Solutions, I performed strategic consultations to the EVP of Human Resources. I spearheaded the design, creation, and implementation of various human resources areas in a start-up organization. I also cut spending by redesigning multiple divisions and streamlining efficiency. Overall, I went above and beyond the requirements of my position to truly make a difference within this organization.I have several accomplishments from this position that I am particularly proud of. I implemented our leadership/management toolkit training; compensation program, including job grades, pay structures, and bonus program; and annual performance review process. I also saved the company $350,000 by closing out multiple large-scale employee relations issues.

As the owner of Fit Club, I further developed my leadership and management skills and built a versatile skill set that has been integral to my career. I managed operations and oversaw a team of 5–10 staff members in order to deliver a results-based fitness programs to over 350 members. I oversaw all marketing, financials, strategic partnerships, and human resources operations for this private training facility.My accomplishments included boosting revenue to over 400% by implementing business growth strategies year-by-year. I was awarded the 2012 Wellness Business of the Year Award from Northeast Connecticut’s Chamber of Commerce.

Bloomfield, Ct, Us

In 2006, I was promoted to the Sourcing Manager position for Cigna. In this position, I placed, tracked, and managed an average of 650 on-site consultants across multiple onshore locations. I also negotiated contracts, built and maintained vendor relations, evaluated vendors, managed buyer process, and analyzed reports to document quality, cost savings, and turnaround time.I have several accomplishments from this position that I am particularly proud of. To begin with, I headed an IT Contingent Labor Program with a budget exceeding $70M; while doing so, I cut redundant activities and fueled more effective processes and procedures.Overall, I drove annual savings of over $5M through skillful contract negotiation, saved approximately $1M for the organization by negotiating a new rebate structure, and slashed the number of preferred vendors from 55 to 18, boosting the quality of labor placements with cost savings ranging from $1M to $5M.

Bloomfield, Ct, Us

Prior to moving into the Sourcing Manager position, I directed human resources for bus management, procurement, and IT departments. I also designed and staffed new their Strategic Business Management team. I acted as strategic partner to Senior Leadership throughout the design, staffing, and support of the Clinical IT Organization.In this position, I increased the team's strategic focus by reorganizing, restructuring, and staffing the procurement organization. I also headed human resources for the Satyam disbanding initative, which required me to redirect 400 IT-contingent resources onshore, near-shore, and offshore to a new vendor. The successful redirection of resources resulted in an approximate 99% retention rate and 100% business continuity.I was also the recipient of the Quarterly Chairman’s and Annual President’s award while in this position.Prior to heading human resources for bus management, procurement, and IT, I had returned to Cigna as the Human Resources Manager for IT, Finance/Reinsurance, and Corp PMO, following a stint at Hartford Life. While in the position of Human Resources Manager, I maintained a 100% acceptance rate by designing and executing a strategic hiring strategy to fill 15 critical mid-level management positions in the Group Insurance IT business; this has since been used as best practice across the enterprise.I also implemented and integrated the Lominger Competency Model across the IT Community. In addition, I designed and staffed our Clinical IT Organization, which became the foundation for CIGNA’s Health Advocacy Strategy.

Hartford, Ct, Us

At Hartford Life, I had a wide range of managerial duties across the group benefits division, customer service, IT, and finance departments. I headed assessments of current organizational design and formed strategic partnerships with business leaders in order to challenge the traditional structure and processes. I pinpointed talent gaps across the leadership team and implemented ongoing training and development programs to boost bench strength. I also participated in talent management initiatives to identify and attract strategic hires, retain top performers, and develop key talent across the enterprise. While in this position, I saved approximately $3M in the first year by combining two offices to consolidate workload. I also developed and implemented a new succession plan and filled five key positions within the organization.

Bloomfield, Ct, Us

I was promoted from Assistant Director of Corporate Compensation to Director of Human Resources, Service Operations/Employee Services in 2002. In this position, I managed leadership development associates, payroll process, and payroll coordinators. I also created strategies to maintain consistency on an international level, and developed processes through organizational design and compensation alignment review. I created and analyzed employee survey scores and supported the creation and execution of action plans to address improvement opportunities.I headed up human resources operations for the organization’s first outsourcing initiative. This enabled cost savings of over $1M in the first six months after execution. I also developed a governance to be used as a foundation for future outsourcing projects and cut voluntary turnover rate to less than 5% overall—less than 1% within the top performing tier. Finally, I saved $800K by strategically leading and supporting client groups through ongoing organizational redesigns.As Assistant Director of Corporate Compensation, I collaborated with the CIGNA HealthCare HR Community in the design of strategic compensation initiatives and reward programs. I also partnered with Employee Relations on corporate-wide diversity initiatives. I conducted on-site compensation audits to ensure DOL compliance. Finally, I coordinated equitable distribution of annual compensation cycle for client group, consisting of over 14,000 employees.In my first position at Cigna, I acted as Human Resources and Employee Relations consultant for a wide variety of divisions, including CIGNA Systems eCommerce Practice, CIGNA Corporate Employee Relations, CIGNA HealthCare National Sales and Delivery Network, CIGNA Healthcare Human Resources, and CIGNA Training and Performance Consulting.

Masters Degree, Organizational Psychology

Doctor Of Arts, Industrial And Organizational Psychology

Ba, Psychology And Sociology

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies