Heather Perez Email & Phone Number

Jacksonville, Fl, Us

Jacksonville, Florida, United States

Jacksonville, Florida

Jacksonville, Florida Area

• Operating our proprietary internet-based performance reporting application• Efficiently support approximately 15-20 client implementations simultaneously from initial introduction through training until the client is ready for their personal client advocate• Communicating with clients in a proactive, consultative & professional manner through scheduled phone conversations and those that require specific client assistance• Have the ability to decipher, process and follow through… Show more • Operating our proprietary internet-based performance reporting application• Efficiently support approximately 15-20 client implementations simultaneously from initial introduction through training until the client is ready for their personal client advocate• Communicating with clients in a proactive, consultative & professional manner through scheduled phone conversations and those that require specific client assistance• Have the ability to decipher, process and follow through with client requests• Work with client to set up their individual, unique site within our system• Act as a liaison between clients and internal Black Diamond departments. Show less

Jacksonville, Florida Area

Maintaining & assisting clients with their financial auto loans. Providing outstanding service with a goal of low effort for customers. Guiding customers to the best options for their financial needs.

Analyzing financial information related to Medicare. Account Receivable Management. Handling customer complaint resolution & collections activities.

Helping maintain CMN Facebook and website. Assisting with writing of news releases, newsletters In charge of getting in-kind donations for events Follow up with clients about sponsorships and donations.