Heather Friedman, Mph Email & Phone Number

Pittsburgh, Pa, Us

United States

• Design, create, and execute content for live, multimedia, and text-based accredited independent continuing education programs for physicians (CME), nurses (NCPD), pharmacists (ACPE), and interprofessional clinician audiences (IPCE) that is accurate, unbiased, fair and balanced, adherent to industry regulations, and completed within budget and on time to the highest quality• Continually expand therapeutic area knowledge ― including clinical practice guidelines, approved therapeutic agents, emerging product pipelines, clinical trial updates, and changing practice patterns and industry standards in hematology/oncology ― with a special focus on myeloid malignancies, acute and chronic leukemias, hemophilia, and allogeneic hematopoietic cell transplantation• Create and nurture strong professional relationships with key opinion leaders and experts in therapeutic areas, recruit top-tier expert faculty, and identify rising stars in their fields for new programs in development• Research and synthesize complex clinical content and create accurate, succinct, and visually striking PowerPoint presentations, tables, graphics, and text• Revise, update, format, fact-check, and copy edit materials submitted by faculty content experts and internal team members• Compose multiple-choice assessment questions demonstrating educational impact of program content on learner knowledge and competence

Denver, Colorado, United States

• Partner with clinical content experts to create a 128-item, multiple-choice online self-assessment tool for obstetrician-gynecologists preparing to take qualifying examinations for subspecialty board certification in complex family planning (CFP)• Develop exam matrix and item-writing assignments based on American Board of Obstetrics and Gynecology's CFP Qualifying and Certifying Examinations Blueprint• Train teams of volunteer physicians on best practices for creating multiple-choice test items assessing high-level clinical decision-making skills in post-fellowship CFP practice• Substantively edit items, confirm reference support for teaching points, generate proposed approaches to revising items with content and/or format challenges, and work with writers to revise and finalize all items• Analyze statistical performance of test items after year 1, and devise plan to revise 30% of item pool to eliminate unintentional confusion; to update teaching points and references with newer data; to add nuance and complexity to clinical scenarios; and to increase overall mean difficulty level of assessment tool

Washington, District Of Columbia, United States

Managed the exam development and score reporting process for an annual 330-item, 5-hour, multiple-choice in-training examination administered online to 6,000+ obstetrics-gynecology residents in 31 countries each January. Assigned and substantively edited 500 multiple-choice test items annually for content, format, and style, and generated in-depth writer feedback and revision suggestions. Researched and fact-checked thousands of references to verify robust support of learning objectives, and identified alternative sources of support as needed. Directed editorial operations of item-writing committees of 18 volunteer obstetrician-gynecologists. Led annual 3-day editorial meetings of item writers, moderated complex content discussions, and determined final item revisions. Trained new writers on scientific principles of creating multiple-choice items to test cognitive medical knowledge and clinical decision-making. Selected items and assembled and formatted exams, prepared art and tables, secured copyright permissions for images, and optimized coding for online exam administration. Managed post-administration item analysis and key validation process by identifying statistical outliers and poor performers, analyzing evidence and reference support, and working with content experts to determine resolutions. Prepared annual report of test administration demonstrating outstanding year-to-year exam reliability, item retention, and statistical performance. Continuously updated and expanded exam editorial style guide, medication list, laboratory value reference ranges, and orientation materials.

Greater Pittsburgh Area

Developed and delivered training sessions to groups of clinician content experts and professional medical communicators on psychometric principles and best practices in writing multiple-choice test items for clinical audiences. Performed writing, revising, substantive editing, copyediting, researching, fact-checking, and proofreading of journal manuscripts, congress abstracts, posters, and slide decks for pharmaceutical companies; patient education materials for medical communications agencies serving nonprofit patient advocacy organizations; and written examinations and quizzes for medical residents and fellows. Coached individual physicians on content review and test-taking strategies to prepare for written and oral board certification examinations.

Washington D.C. Metro Area

SEE ENTRY ABOVE FOR MANAGING EDITOR, 2017 TO 2021

Washington D.C. Metro Area

Edited, revised, fact-checked, and proofread multiple versions of every committee opinion and clinical practice recommendation created by the Practice Activities division and published in the peer-reviewed Obstetrics & Gynecology journal. Provided editorial support for 8 committees of volunteer obstetrician-physicians. Coordinated revision of 2 guidebooks on obstetric and gynecologic clinical practices.

Washington D.C. Metro Area

Reviewed hundreds of news articles, medical journal manuscripts, and press releases on reproductive health each morning and assigned top stories to staff writers. Edited, proofread, and formatted articles, uploaded online reports, and sent email news blasts. Supervised team of dedicated staff writers, delivered performance evaluations, and provided comprehensive training on reproductive health terminology, policy, and clinical content.

Washington D.C. Metro Area

Participate in planning, fundraising, and implementation of national education program to train physicians in use of mifepristone for medication abortion. Plan and coordinate workshops at annual meeting. Establish relationships and maintain regular communications with board members and key stakeholders. Assist in preparation of grant proposals to pharmaceutical companies and private foundations.

Washington, District Of Columbia, United States

Prepared all written materials including congressional testimony, clinical studies, educational outreach materials, policy proposals, and professional correspondence. Scheduled speaking engagements, made travel arrangements, prepared participant handouts, and coordinated presentation logistics. Assisted with logistical planning and on-site coordination of conferences, clinical training programs, workshops, and seminars. Collaborated on development of marketing materials and redesign of membership database, and expanded content of organizational website. Researched foundations to identify potential donors and initiated grantwriting process.

Washington D.C. Metro Area

Prepared and taught concurrent 30-hour courses for adult learners reviewing key strategies for success on the verbal, quantitative, and analytical reasoning sections of the paper-and-pencil GRE. Earned bonuses for outstanding student satisfaction ratings on instructor evaluations.

Washington, District Of Columbia, United States

Researched and wrote white papers on best clinical, financial, and administrative practices in leading US hospitals and health care systems. Performed robust literature searches and conducted hundreds of in-depth telephone interviews with hospital executives, administrators, and clinical staff.

Master Of Public Health - Mph, Maternal And Child Health, 3.9

Activities and Societies: Dean's ListMaster's thesis on the history of mifepristone in the United States and the integration of medication.

Ba, Psychology, 3.6

Activities and Societies: Psi Chi Honor Society, Mixed Company of Yale, Whim'n Rhythm, Yale Undergraduate OperaSenior psychology thesis.