Executive level Lean coach to our Homecare, Rehab, Independence at Home, and Senior Services executive leadership teams

August 2017- Current• Oversees Lean transformation and process improvement initiatives for Hartford Hospital Cardiovascular and Imaging, as well as the Care Logistics Center• Primary facilitator supporting the Lean transformation at Charlotte Hungerford Hospital• Certified Credentialed Trainer• Key workgroup member for the development and rollout of HHC’s first Operational Excellence Internal Assessment, based off of the Shingo and Baldrige models, used to determine the degree to which the behaviors in a given department align with the Lean principles• Successfully supporting the Hartford Hospital ED/Stroke Kaizen, which aims to reduce total door to tPA and door to puncture (IR) timesOctober 2016-August 2017• Oversees Lean transformation and process improvement initiatives for system support functions including IT, Strategy, HR, Finance, Supply Chain, and Revenue Cycle• Deployed Lean Daily Management to 69 workgroups• Bronze certified 6 workgroups

• Change Agent for the Stanley Black & Decker “Pro X” (Process Excellence) initiative used to implement and sustain Lean principles in service-oriented environments• Works with global business partners to conduct business process analyses and requirements elicitation in an effort to align information technology solutions with customer initiatives• Leads cross-functional global teams to perform fundamental project management duties to execute and deliver IT projects• Knowledge of project methodology and software development life cycle• Data mapping, analysis and reporting skills

• Stanley Black & Decker Leadership Development Program Graduate• Completed the 5 leadership development training events focused in Lean Operational Excellence, Project Management, Global Supply Chain Management, Commercial Excellence, and Finance• Completed IT rotational assignments in Network and Telecommunications, Infrastructure Services and Hosting, and IT Security• Successfully implemented continuous improvement projects and Kaizen events in manufacturing and service-oriented environments• Developed IT metrics program and monthly report to deliver 48 key performance indicators to senior leadership. Acted as the Lead Business Analyst, Development Lead, and Test Lead.

•Exclusively directed IT SOX quarterly internal testing- lead meetings with management process owners, organized and verified testing samples, and delivered results by specified sign-off due dates•Conducted data analysis and created detailed, systematic reports used by management to assist in the development of a variety of IT security projects•Built and maintained team SharePoint sites used to enhance existing business processes and increase worker productivity•Worked directly under the project manager for the IT Policy Consolidation Project- Created an extensive training & awareness plan that was implemented and successfully trained and educated all IT employees•Utilized MS Office Suite to develop various projects that enhanced overall business culture and worker productivity- Created the GIOS newsletter, data-flow diagrams for newly implemented software, quarterly videos with the VP and Directors, numerous training presentations on a variety of subjects, and macros-enabled reports

• Worked in a clinical setting for both inpatient and outpatient facilities under supervision of staff and faculty performing basic radiography, CAT Scan, and MRI exams. Interacted with technologists, directors, and medical doctors on a regular basis.