Worked as both an administrative assistant and travel consultant for the first 2 years of employmentCreated tailor made vacations based of my clients' individual desires and needsBooked all aspects of a vacation including travel insurance, airfare, transportation, cruises, accommodations, excursion, etc. Worked on multiple vacations simultaneously and prioritized tasks and deadlines amongst themInvoiced sales and kept client information up to date using Clientbase (CRM software)Kept track of continuously changing entry requirements for destinations around the worldDesigned flyers for promotional materials and marketingDesigned a new company logo, website, and associated brandingManaged the agency when the owner was traveling and away for personal family matters

Facilitated workshops to customers of various skill levels on how to get the most from their iPhones, iPads, Computers, Apple Watches and Apple TV’s.Answered educational questions concerning software and use of Apple products.Lead field trips for school groups, Boy Scouts, and Girl Scout troops.Organized and ran Apple Camp for children from 8-12 yr old on topics like iMovie, iBooks, and codingServed as a member of our accessibility team facilitating vision and hearing accessibility workshops.Served as a mentor to new employees.

Led personal one-to-one trainings with customers educating them on applicable benefits of their products as well as how to best use those devices. Tailored trainings to customers needs, learning styles, and skill levels.Trouble shot customers' mobile devices through outstanding customer service. Directed the flow of traffic within the store and pair customers with the appropriate employees.

Helped customers find products and solutions that met their individual needs.Led workshops educating customers how to operate and get the most from their devices. Maintained and updated visuals within the store, upholding Apple's standards.

Assisted in conducting interviews and creating packagesAssisted in filming live shots, editing, and writing stories for airRan teleprompter and logged tapes

Oversaw 14 Box Office employees, hired and trained new employeesScheduled staff for all showsManaged proceedings of box office: answered phones, managed patron and donor database, ran sales reports, ordered supplies, etc.Assisted organizing special events and experiences for donors

Oversaw over 30 ushers and their performanceAssisted patrons and Managed proceedings of the show and up to 1,904 patrons at a timeCoordinated with back of house in order to ensure shows ran smoothlyUpdated Kirkland’s blog in order to build relations with patronsServed as main point of contact for patrons

Ran social media sites; Facebook and FlickrFilmed and edited video for the web and conferencesPhotographed field work in community gardensVideos were featured on the Field Museum website and in checkout lines of Whole Foods