Heather Probst Email & Phone Number
Who is Heather Probst? Overview
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Heather Probst is listed as Locating Program Coordinator at VENDTECH INTERNATIONAL INC., a with 1 employees, based in Bethlehem, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Heather Probst.
Heather Probst previously worked as Service Agent at The Travel Corporation and Marketing Specialist, Distributor Marketing and Digital Retail at Acuity Brands.
Email format at VENDTECH INTERNATIONAL INC.
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About Heather Probst
“If you can't fly then run, if you can't run then walk, if you can't walk then crawl, but whatever you do you have to keep moving forward.” ― Martin Luther King Jr. With willingness to go last mile overcoming challenges, I am a competent professional with 10+ years of experience in building and sustaining trusted relationships with sales associates and customers and managing key accounts for maximum impact and effectiveness. My amazing journey started as a Customer Service assistant for an Independent Agent with “Northwestern Mutual”. My career advanced into a fast-paced start-up with DigiPro Media. Then, to develop my career goals further, I transitioned to a Global Lighting and Technology Corporation - Acuity Brands. Over the next 6 years I deepened my skills in Customer Excellence, Project Management, and Marketing. In high stakes positions, I strategically contributed to identifying customer base, enhancing customer experience, and building rapport to ensure profitable operations. I also earned recognition for quick turnaround in communicating with customers on a regular basis to understand needs and gather feedback on products and services. I am a self-starter, driven by my belief in my ability to lead and deliver organization goals. I continuously strive to practice towards perfection, while working on my strengths.
Heather Probst's current company
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Heather Probst work experience
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Service Agent
Marketing Specialist, Distributor Marketing And Digital Retail
Supported (20) Regional Sales managers to drive sales across the US. Created and provide relevant content to engage with our customers and to produce tools and assets to enable our sales team to generate sales and create demand. Cross-functional collaboration between sales, product marketing, creative, agency representatives and the distributors. • Boosted marketing metrics by raising engagement delivery from 96% to 98% and open rate from 36% to 38.03%. Managed bi-monthly product campaign reviews to support KPI’s.
Claims, Customer Support, Account Management
Provided oversight to (7) direct reports for mapping client requirements and implementing processes aligned to said requirements. Maintain effective relationships with customers to achieve satisfaction. Continually developed a culture that thrived on teamwork, accountability, and continuous improvement.● Significantly enhanced Customer Satisfaction by increased productivity from 78% to 99.4%.
Operations Specialist – Sales, Customer Support, Project Management
Managed (10) individual agencies who supported National Accounts like Amazon, Target, Lowes, and HomeDepot.com. This was done through CRM order fulfillment, post-sales support, and reporting. Analyzed root causes to suggest corrective actions on escalated issues driven by KPI metrics. (Resolved Mexico, US, and Canada delivery issues) ● KPIs - Improved the customer satisfaction metrics by multiplying the QTD vs FCST% by 4.4%.
Customer Success Manager And Sales Support
This start-up offers SaaS applications as a service to C-Suite Execs and owners for airports, municipalities, and small businesses. I supported Sales to identify customer targets, onboard the customer, and manage the account post sales.
Regional Sales Manager
Customer Service Sales Specialist
Primary Responsibilities: Customer Service, Sales Support, and Scheduler. Identified key customer targets and developed a lead generation strategy. Growth Metrics: Increased revenue stream with average signed new/upgraded policy contracts per quarter, with total written premiums of $10K.
Design Studio Assistant And Corporate Office
Frequently asked questions about Heather Probst
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What company does Heather Probst work for?
Heather Probst works for VENDTECH INTERNATIONAL INC..
What is Heather Probst's role at VENDTECH INTERNATIONAL INC.?
Heather Probst is listed as Locating Program Coordinator at VENDTECH INTERNATIONAL INC..
Where is Heather Probst based?
Heather Probst is based in Bethlehem, Georgia, United States while working with VENDTECH INTERNATIONAL INC..
What companies has Heather Probst worked for?
Heather Probst has worked for Vendtech International Inc., The Travel Corporation, Acuity Brands, Digipromedia Llc, and Converge Applications.
How can I contact Heather Probst?
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