Heather Raisor Email & Phone Number

Orlando, Florida Area

• Responsible for the implementation and management of ongoing system release impact of the Global Source to Order Procurement solution. Manages risk by identifying, quantifying and monitoring potential threats to business operations.• Provides ongoing functional and technical support to internal staff and external stakeholders ensuring training and compliance of policies and processes.• Develop and communicate work instructions and procedures to facilitate consistent and seamless company operations and meeting business and compliance objectives.• Maintains valid system data and ensures system functionality monitoring, escalating and resolving operational and system issues. Controlling solution activity, utilizing analytics to take corrective actions.• Control system access ensuring requirements are met for compliance objectives.• Supplier on-boarding and data management. Ensuring requirements met, reporting and analyzing data to maintain integrity.Successful projects include:• Design, implementation and training of Global Source to order solution utilizing Coupa platform and the development of global standard process. Met project objectives and savings goals. Awarded Circle of Excellence award for work done. Maintains current Coupa certification.• Project lead for implementation and training of Global Travel Program. Utilizing Concur and working with Travel Management Company providing data, analysis and functionality requirements.

Orlando, Florida Area

Answer approximately 100+ calls per week for the AP department of several theme parks with a vendor base of 4000+ vendors. Answer all questions and concerns related to accounts payable. Use SAP and SharePoint for research and status of payments and history. Verify goods and invoices received in SAP. Communicating with buyers and requisitioners as needed. Track all calls and issues through SharePoint. (Temporary position through Creative Financial Staffing)

Orlando, Florida Area

• Responsible for monthly analysis of open GRNI reports. Researching purchase orders and invoices using SRM, SAP and Basware.• Point of contact, reaching out to buyers, sourcing team and outsourced finance group to resolve any issues.• Train users, fielding questions to ensure compliance of the P2P process, policy and proper use of the programs.• Enter adjustments to balance and close purchase orders.• Monitor invoice database sending reminders, reassigning to proper users and ensuring resolution of any issues.Accomplishments:• Exceeded the annual projected cleanup goals in a month.• Worked closely with sourcing team to develop compliance reporting and monitoring process.

Orlando, Fl

Received, reviewed and matched 50-75 daily invoices and receivers/purchase orders. Entered all, matched and confirmed invoices in Reflections. Reviewed vendor statements to ensure payment. Contacted customers for invoices to meet discount payment terms. Received calls from customers requesting payment status and other AP questions. Investigated open invoices and resolved pending issues. Reviewed weekly expense reports matching to credit card statements ensuring proper usage. Entered expense information and issued payout checks. Performed other miscellaneous tasks as needed to assist the AP coordinator. This was a temporary position to assist in the cleanup of account payable and ended once the task was completed. (Temporary position through Creative Financial Staffing)Accomplishments:• Ensured invoices were correct, entered and paid within their payment terms. • Satisfied vendors needs as requested via phone and email.

Orlando, Florida Area

Planned, projected, tracked and maintained annual operating expenses. Processed and ensured payment of invoices for several departments. Reviewed general ledgers, Commercial Print revenue invoicing, variance reports, P&L analysis, requested expense analysis, inventory balancing, ordered materials and supplies. Tracked and reported on utility expenses, waste, usage, recycled material revenue, capital projects and temp labor. Reviewed employee time for accurate payroll and many other administrative tasks. Accomplishments:• Accurately tracked and explained $10 million+ in expenses throughout several divisions in the operations department.• Streamlined multi-million dollar consumable inventory process resulting in less time to complete and more accurate balancing.• Contributed ideas as part of the Energy Management Team which resulted great savings for the company.• Invoiced and ensured timely payment of over $550K+ annual revenue for commercial printing and recycled waste.• Received yearly President’s Award for the finance department for cost saving efforts.

Orlando, Florida Area

Gathered and maintained documentation according to Sarbanes/Oxley legal requirements. Created and maintained IT SOD and ITGC spreadsheets. Primary contact between internal/external auditors, management and IT department supplying test data and documentation.Accomplishments:• Successful and clean internal and external audits avoiding legal penalties and fees. Standardized policies and procedures.• Successfully recreated a companywide technology change management system, as part of a team, resulted in lower risk to the security of system changes and ensured all approval and audit requirements were always met.• Received Employee of the Quarter and Year for multiple clean audits.

Longwood, Fl

Assisted sales reps by creating and supplying sales presentation packages. Assisted with payroll for employees and subcontractors, created sales and job orders and assisted with purchasing of bulk material and supplies.Accomplishments:• Provided information and support documentation that resulted in sales.

Ensured accurate and timely publication of a 700+ page monthly publication. Worked closely with publisher and sales reps to provide quality customer service and meet their advertising needs. Provided sales presentation packages to sales reps. Continued to maintain client and prospect lists. Supplied sales reps with materials that aided in new and renewed sales.• Received Employee of the Year award for consistently exceeding error reduction goals and providing outstanding customer service.• Began as a receptionist then promoted to Production Coordinator.