In 2022, I was retained on contract by the Owner of Wincheter Mitsubishi & Mayakoba Global Properties to serve in a hybrid Executive Assistant role, overseeing daily operations of the auto dealership and the property management business. I was responsible for recruiting, hiring, onboarding, and training for parts, service, and sales departments at the dealership. Community involvement and marketing. All aspects of property management listings, leases, maintenance, rent collections, contracting,… Show more In 2022, I was retained on contract by the Owner of Wincheter Mitsubishi & Mayakoba Global Properties to serve in a hybrid Executive Assistant role, overseeing daily operations of the auto dealership and the property management business. I was responsible for recruiting, hiring, onboarding, and training for parts, service, and sales departments at the dealership. Community involvement and marketing. All aspects of property management listings, leases, maintenance, rent collections, contracting, and evictions for the rental properties. Key Contributions:- Improved Customer Satisfaction and Retention at Winchester Mitsubishi for parts and service by implementing new processes and procedures.- Generated revenue for Winchester Mitsubishi by increasing parts and service average repair from $125 to $455 per order by building outside relationships.- Elevated rental property occupancy from 70% to 100% for Mayakoba Global Properties through diligent marketing. - Increased rental income by $74,400 by attaining 100% occupancy and increasing rental rates to match the market rates and tenant retention. Show less

In this role, I managed the full life cycle of real estate sales, including marketing, customer acquisition, administration, scheduling, and monitoring loans. I researched properties and established marketing strategies to maximize customer consideration by gathering qualifying information through both verbal & written client communication. Key Contributions:- Succeeded in exceeding all monthly, quarterly, and annual sales goals.- Created direct marketing model that was utilized… Show more In this role, I managed the full life cycle of real estate sales, including marketing, customer acquisition, administration, scheduling, and monitoring loans. I researched properties and established marketing strategies to maximize customer consideration by gathering qualifying information through both verbal & written client communication. Key Contributions:- Succeeded in exceeding all monthly, quarterly, and annual sales goals.- Created direct marketing model that was utilized to acquire new customers, maintain existing customer base, and forecast future outcomes. - Earned “In the Details Award” FY19 for providing exceptional service to clients and maintaining outstanding sale rates. Show less

At Sterling, I oversaw all finance department functions, drafted and submitted credit applications, researched funding options, liaised with lenders, negotiated credit, and developed methods to collect payouts. Key Contributions:- Established policies and SOPs for financial accounting, reporting, audit engagements, and inventory management.- Forged relationships and negotiated with financial institutions to secure competitive rates for customers.- Facilitated sales team… Show more At Sterling, I oversaw all finance department functions, drafted and submitted credit applications, researched funding options, liaised with lenders, negotiated credit, and developed methods to collect payouts. Key Contributions:- Established policies and SOPs for financial accounting, reporting, audit engagements, and inventory management.- Forged relationships and negotiated with financial institutions to secure competitive rates for customers.- Facilitated sales team training on financing and leasing programs. Show less

As Finance Manager, I managed application processing, credit assessments, loan procurement, and financial records. I also established sales goals, analyzed incoming inventory and department goals to plan work activity, set short-term priorities, and delegated assignments. Key Contributions:- Recognized by leadership for resolving issues, exhibiting top-notch performance, and instilling best business practices.- Created self-management process to track incoming and outgoing… Show more As Finance Manager, I managed application processing, credit assessments, loan procurement, and financial records. I also established sales goals, analyzed incoming inventory and department goals to plan work activity, set short-term priorities, and delegated assignments. Key Contributions:- Recognized by leadership for resolving issues, exhibiting top-notch performance, and instilling best business practices.- Created self-management process to track incoming and outgoing contracts for quality control. - Mentored and coached staff to optimize performance and improve daily productivity levels. Show less

In this early career role, I was tasked with developing service and sales programs, product promotions, and other special events to drive Internet and aftermarket sales. I managed cost estimates, project assessments, scheduling, and pricing strategies. Key Contributions:- Developed and introduced new dealership processes that controlled customer satisfaction, increased sales flow, improved inventory management, and enhanced communication skills. - Attained monthly sales rate of… Show more In this early career role, I was tasked with developing service and sales programs, product promotions, and other special events to drive Internet and aftermarket sales. I managed cost estimates, project assessments, scheduling, and pricing strategies. Key Contributions:- Developed and introduced new dealership processes that controlled customer satisfaction, increased sales flow, improved inventory management, and enhanced communication skills. - Attained monthly sales rate of 120% to goal, and earned Chevrolet Mark of Excellence Award for finance. Show less