Heather Boyd

Heather Boyd Email and Phone Number

Senior Director of Marketing, PCGS Division @ Collectors
Orange, CA, US
Heather Boyd's Location
Orange, California, United States, United States
Heather Boyd's Contact Details

Heather Boyd personal email

n/a
About Heather Boyd

As the Senior Director of Marketing at Collectors, I lead a team of 12 professionals who are passionate about creating and delivering engaging and educational content and experiences for the collectibles community. I have 10 years of experience in marketing and events, working with global and diverse audiences and over 6 years of marketing management experience.My mission is to increase the value and visibility of Collectors' brands and services, primarily the PCGS division, which is the world's leading authority on coin grading and authentication. I have successfully executed the company's rebrand and website redesign, increased annual paid memberships by 88%, and developed a robust content strategy that generated over 1.4 million views for PCGS.com in 2023. I also manage community relations through various online and offline channels, providing transparency and building trust with our customers and partners. Additionally, I oversee the marketing for the PCGS international offices in Paris, Shanghai and Hong Kong where we communicate in French, German, Chinese and English.

Heather Boyd's Current Company Details
Collectors

Collectors

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Senior Director of Marketing, PCGS Division
Orange, CA, US
Employees:
12
Heather Boyd Work Experience Details
  • Collectors
    Senior Director Of Marketing, Pcgs Division
    Collectors
    Orange, Ca, Us
  • Collectors
    Senior Director Of Marketing, Pcgs Division
    Collectors Mar 2022 - Present
    Santa Ana, California, Us
  • Collectors
    Director Of Marketing, Pcgs Division
    Collectors Jul 2018 - Mar 2022
    Santa Ana, California, Us
  • Eb5Investors.Com
    Marketing Manager
    Eb5Investors.Com Mar 2018 - Jul 2018
    Irvine, Ca, Us
    -Managed and executed the company's transition to Salesforce- Worked with a third party developer to execute a data migration and develop the company's SalesForce platform- Created automations and internal views in SalesForce to support the needs of the sales team- Executed implantation and training across the company for proper utilization of SalesForce- Created and executed marketing strategies for the company's international events and publications- Managed the company's outbound communication through MailChimp
  • Lcptracker, Inc.
    Marketing Manager
    Lcptracker, Inc. Jan 2017 - Feb 2018
    Orange, Ca, Us
    -Executed company re-branding including messaging, positioning, web site development and visual elements (logo, colors, collateral templates, and tradeshow presence) in 2015 and continued development of brand umbrella for new products.-Defined marketing strategy through target market identification, unique selling propositions, positioning, and distribution channels.-Provided growth metrics in management and corporate strategy meetings to visualize successes and growth opportunities. -Produced marketing research activities (survey creation, competitive analysis and internal S.W.O.T. reports).- Orchestrated Annual User Conference: 4-day event, 60+ sessions, 350 attendees, completed with budget surplus with continued growth. Established new event branding.-Key content provider for company webs site, editorial bylines, collateral, datasheets, case studies, white papers, blogs, ad copy and social media. Support company CEO by ghost-writing published articles, industry briefs and other documents. 4 published pieces in the last year.-Managed all company events, tradeshows and 2-day regional seminars from planning and execution to email follow up and ROI. Attend most seminars nationwide.-Managed product releases through cross-functional teams to create master product positioning and messaging documentation and product collateral for launch-Key contact for department vendors (public relations agency, web development team, video team and outsourced writers).-Proficient in Adobe Cloud software tools (InDesign, Photoshop, Illustrator).-Experience with Adobe After Effects.-Executed e-mail campaigns on SalesForce Pardot platform, implemented lead scoring and e-mail automation.-Created, monitored, and maintained Google Adwords campaigns.-Increased SEO through keyword expertise and relevant content, gained first page status on all relevant pages.-Responsible for interviewing and hiring new marketing team members.-Excellent presentation and public speaking skills
  • Lcptracker, Inc.
    Marketing And Events Coordinator
    Lcptracker, Inc. May 2015 - Nov 2016
    Orange, Ca, Us
    -Construct marketing campaign briefs and management of campaigns through multiple departments-Develop and manage social media campaigns and operations-Creation of printed and online advertisements, brochures and other collateral through Photoshop and InDesign -Booking and organization of industry trade shows and conferences-Attend trade shows and conferences to network on behalf of the company-Onsite coordination of LCPtracker annual and one-day regional conferences and workshops-----2016 User Conference completed, 4 days, 60+ sessions, 350 attendees-Execute e-mail campaigns in a professional manner-Expert use of Salesforce, ConstantContact, Wordpress, Zoominfo and other marketing and lead generation tools-Create, monitor and maintain Google Adwords campaigns-Increase SEO through keyword expertise and relevant content-Maintenance of company webpages through sitefinity and wordpress-Manage a team of interns, teaching them our marketing processes
  • Lcptracker, Inc.
    Marketing Assistant
    Lcptracker, Inc. Aug 2014 - May 2015
    Orange, Ca, Us
    -Develop and manage social media campaigns and operations-Direct lead generation via organic research or collecting lists-Assist with booking and organization of industry trade shows and conferences-Attend trade shows and conferences to network on behalf of the company-Assist with onsite coordination of LCPtracker annual and one-day regional conferences and workshops-Execute e-mail campaigns in a professional manner-Expert use of Salesforce, ConstantContact, Wordpress, Zoominfo and other marketing and lead generation tools-Create, monitor and maintain Google Adwords campaigns-Increase SEO through keyword expertise and relevant content

Heather Boyd Skills

Customer Service Sales Microsoft Excel Microsoft Office Social Networking Powerpoint Marketing Public Speaking Teamwork Microsoft Word Communication Leadership Social Media Team Building Social Media Marketing Facebook Data Entry Organization Event Planning Time Management Team Leadership Oral And Written Communication Skills Public Relations Salesforce.com Training Retail Critical Thinking Blogging Telephone Skills Visual Merchandising Cashiering Management Advertising Research Data Analysis Seo Customer Relationship Management Inbound Marketing Html Copy Writing Ghostwriting Digital Marketing Marketing Strategy Marketing Management Online Marketing Marketing Automation Market Research Email Marketing Salesforce

Heather Boyd Education Details

  • Chapman University
    Chapman University
    Marketing

Frequently Asked Questions about Heather Boyd

What company does Heather Boyd work for?

Heather Boyd works for Collectors

What is Heather Boyd's role at the current company?

Heather Boyd's current role is Senior Director of Marketing, PCGS Division.

What is Heather Boyd's email address?

Heather Boyd's email address is hb****@****ker.com

What is Heather Boyd's direct phone number?

Heather Boyd's direct phone number is +140888*****

What schools did Heather Boyd attend?

Heather Boyd attended Chapman University.

What skills is Heather Boyd known for?

Heather Boyd has skills like Customer Service, Sales, Microsoft Excel, Microsoft Office, Social Networking, Powerpoint, Marketing, Public Speaking, Teamwork, Microsoft Word, Communication, Leadership.

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