Heather Andrews

Heather Andrews Email and Phone Number

Technology Communications Consultant @ Citi
New York, NY, US
Heather Andrews's Location
New York, New York, United States, United States
Heather Andrews's Contact Details
About Heather Andrews

Highly-skilled communications professional with broad experience creating and executing communications programs and strategies that support business and organizational objectives. Resourceful, detail-oriented and flexible team player with extensive experience managing agencies and creative services, including designers, photographers and online and print production.Specialties: corporate communications, internal communications, user experience design, user experience writing, public relations, branding, social media campaigns, technology communications, financial communications, healthcare communications, crisis communications, human resources communications, marketing, writing and editing, technical writing, online and print publications, intranet development and management, content production, storytelling, speeches, talking points and event planning

Heather Andrews's Current Company Details
Citi

Citi

View
Technology Communications Consultant
New York, NY, US
Website:
citigroup.com
Employees:
196387
Heather Andrews Work Experience Details
  • Citi
    Technology Communications Consultant
    Citi
    New York, Ny, Us
  • S&P Global
    Technology Communications Lead
    S&P Global Apr 2024 - Present
    New York, Ny, Us
    • Develop and execute global internal communications strategies for the Ratings Technology & Data organization that manage change, create engagement and support a positive and productive culture• Create and launch new internal programs to further employee engagement, strengthen culture and connections across teams, including launching a fireside chat series with Technology executives• Collaborate with Technology, Product and Business teams to create and implement communications strategies for Technology initiatives, including product launches and Gen AI • Translate complex ideas into understandable concepts and engaging content for a wide range of audiences to increase adoption and engagement• Create and manage an editorial calendar that prioritizes a timeline of key events and topics• Write and edit content for the Ratings Technology & Data intranet site and bi-monthly employee newsletter
  • Citi
    Technology Communications Consultant
    Citi Jan 2023 - Jan 2024
    New York, New York, Us
    • Developed, wrote and delivered content across multiple internal and external communications channels that support the Treasury and Trade Solutions (TTS) Technology organization• Supported the management of the TTS Technology people strategy programs across all pillars, including Talent, VOE/Manager Effectiveness, Diversity and Communications• Partnered with teams and leaders on packaging and communicating accomplishments and deliveries in business-friendly terms
  • Angelo Gordon
    Vice President, Communications
    Angelo Gordon Sep 2021 - Aug 2022
    New York, Ny, Us
    •Developed and managed the firm’s Corporate Social Responsibility (CSR) messaging for internal and external audiences, focusing on firm culture, diversity & inclusion and community engagement •Created and managed content for the firm’s intranet platform, including drafting and posting articles focused on firm culture, CSR initiatives, business, leadership and operational initiatives•Developed and led management of the CSR section of the firm website by drafting content and making ongoing updates and enhancements•Managed production of monthly staff e-newsletter and other internal communications, including providing support to the HR team, the Diversity & Inclusion Council, and the Women’s Network
  • Mckinsey & Company
    Editorial Consultant, Digital Publishing
    Mckinsey & Company Oct 2020 - Sep 2021
    Us
    • Managed the process of publishing thought leadership to McKinsey.com and the McKinsey Insights app and ensure timely distribution to appropriate audiences• Liaised with design and production teams to determine data-visual concepts, agree on timelines and anticipate and resolve issues• Ensured web and app pages were clear, usable, and conform with publishing best practices, such as optimization for search, taxonomy tagging, inline linking and accessibility • Supported promotional efforts for all content, including preparing email newsletters and app notifications and executing special projects that showcase innovation in digital publishing
  • American Express
    Manager, Corporate Affairs And Communications
    American Express May 2014 - Jan 2020
    New York, Ny, Us
    • Developed and implemented communications programs that support the business goals of Global Merchant and Network Services, including traditional media relations and social media influencer campaigns. • Wrote and edited talking points, Q&As, press releases and other communications.• Managed employee communications programs to convey the strategic direction of the business and their role in its success, such as town halls, intranet sites, videos and memos.Manager, Technology Communications• Developed and executed global employee communication programs and campaigns to ensure adoption of new and updated technologies, such as the Bring Your Own Device Program. • Wrote articles and produced the weekly newsletter for all Technology employees.• Managed logistics for large-scale global employee events, including global town halls and hackathons.
  • Mckinsey & Company
    Senior Editor, Digital Communications
    Mckinsey & Company Jan 2012 - May 2014
    Us
    • Led the redesign and content development for practice and office pages of McKinsey.com• Collaborated with designers to ensure sites are on brand • Worked with developers on website functionality• Coordinated global photo shoots of senior leaders Manager, Global Internal Communications•Developed and executed communications plans to support the firm's priorities and strategy, including brand architecture and visual branding•Provided communications advice and support to partners, consultants and senior support staff on a range of issues, including crisis management situations•Launched the Brand Architecture Guidelines to standardize the naming and categorization nearly 150 sub-brands•Reinforced the visual brand by reviewing internal and external communications, answering questions and working with internal designers•Designed programs to keep the department connected with its target audiences including taking a pulse on their attitudes, needs, priorities and communications preferences•Created and managed the development of videos, apps, micro sites, Web content and other communications with vendors, agencies and internal creative resources•Wrote news stories and feature articles for the intranet
  • Moody'S
    Assistant Vice President, Corporate Communications
    Moody'S Aug 2006 - Jan 2012
    New York, Ny, Us
    •Developed and executed strategies and processes that are aligned with the firm's business objectives and initiatives to drive employee engagement, satisfaction and productivity•Supervised Communications Specialist, Events Specialist and Communications Coordinator•Managed the intranet as a strategic employee communications tool and primary means of sharing information across the firm.•Managed a major intranet redesign project to migrate to a new platform (SharePoint 2010) and develop communications strategies•Planned and oversaw coordination of social events for global corporate staff•Organized and executed quarterly town hall meetings for all employees, including the company's first company-wide town hall webcastCommunications Specialist - Moody's•Created the company's first intranet publication and weekly e-newsletter•Managed and produced content for internal publications, such as daily updates to the intranet, weekly e-newsletter, and the employee annual report•Managed photography shoots for internal publications
  • Sabin, Bermant & Gould Llp
    Communications Specialist
    Sabin, Bermant & Gould Llp Sep 2005 - Jun 2006
    Us
    •Created and edited employee communications/newsletters for 26 Newhouse newspapers and 7 cable stations•Wrote and edited employee handbooks, policy and procedure manuals, and summary plan descriptions•Composed letters to employees regarding healthcare and other benefits
  • Memorial Sloan-Kettering Cancer Center
    Staff Communications Writer/Editor
    Memorial Sloan-Kettering Cancer Center Apr 2004 - Sep 2005
    New York, Ny, Us
    •Wrote and edited articles for staff publications in a healthcare setting•Managed freelance designers, photographers, and design process•Created content for Human Resources Department’s Web site and the employee handbook
  • Teachers College, Columbia University
    Assistant Director Of Communications
    Teachers College, Columbia University Oct 1999 - Jan 2004
    New York, New York, Us
    •Edited the monthly print and online staff newsletters •Wrote alumni profiles, faculty research stories, features, book reviews, and obituaries•Composed speeches and talking points for Teachers College President and faculty members•Wrote op-eds, press releases, media lists, media alerts and answered journalists’ queries
  • Hearst
    Associate Publicist, William Morrow And Company
    Hearst Aug 1998 - Sep 1999
    New York, Ny, Us
    •Handled local and national publicity for children’s book authors in print, on the radio and online•Wrote pitch letters, press releases, and media lists to publicize books to more than 300 magazines, journals and newspapers nationwide•Designed and assembled press kits for release to journals, newspapers and magazines•Trained and managed students participating in summer internship program

Heather Andrews Skills

Corporate Communications Strategic Communications Internal Communications Newsletters Public Relations Crisis Communications Editing Writing Storytelling Publications Content Development Publicity Intranet Event Planning Web Content Press Releases Communication Training Social Media Strategy Marketing Research Management Marketing Communications Publishing Speech Writing Web Content Writing Investor Relations Sharepoint Microsoft Office Leadership French Ms Office Sharepoint 2007 And 2010 Executive Communications Communications Strategy Print Production Op Eds Employee Engagement Crisis Management Employee Handbooks Creative Services Newspapers Pitch Letters Press Kits Book Reviews Social Media Marketing Brand Architecture Talking Points Feature Writing Photo Shoots

Heather Andrews Education Details

  • Rutgers University
    Rutgers University
    Communications And Journalism
  • Columbia University - Graduate School Of Journalism
    Columbia University - Graduate School Of Journalism
    Journalism
  • Randolph High School
    Randolph High School
    High School Degree

Frequently Asked Questions about Heather Andrews

What company does Heather Andrews work for?

Heather Andrews works for Citi

What is Heather Andrews's role at the current company?

Heather Andrews's current role is Technology Communications Consultant.

What is Heather Andrews's email address?

Heather Andrews's email address is he****@****ess.com

What is Heather Andrews's direct phone number?

Heather Andrews's direct phone number is +197388*****

What schools did Heather Andrews attend?

Heather Andrews attended Rutgers University, Columbia University - Graduate School Of Journalism, Randolph High School.

What skills is Heather Andrews known for?

Heather Andrews has skills like Corporate Communications, Strategic Communications, Internal Communications, Newsletters, Public Relations, Crisis Communications, Editing, Writing, Storytelling, Publications, Content Development, Publicity.

Who are Heather Andrews's colleagues?

Heather Andrews's colleagues are Ruchi Agrawal, Rachel Taylor, Tarek Tati, Kartik Vadlapatla, 董志海, Yelena R., Anjo Antony.

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