Heather Scheibenstock Email and Phone Number
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Heather Scheibenstock personal email
Success isn't about glory. It's about meaningful outcomes. As a Non-Executive Director/Chair with a board portfolio that has spanned ASX-listed public companies, technology and gaming, disability and health-related nonprofits, I get to the heart of strategic challenges, always balancing people and operational needs. I'm an active listener and a fast thinker. With experience in large service-based companies, I see a situation from different angles and use my fresh lens to help boards make outcome-driven decisions. Risk is inevitable, but having navigated complex regulatory environments in Australia and across Asia, it's not something I find laborious—instead, I believe in doing what's right and defining best practice in service delivery. A relationship-builder and strategic leader who always leads with curiosity, I’ve been fortunate throughout my career to have attracted amazing opportunities and have served with:𝐀𝐢𝐧𝐬𝐰𝐨𝐫𝐭𝐡 𝐆𝐚𝐦𝐞 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲Non-Executive Director Chair Rem & Nom CommitteeMember Audit and Risk CommitteeMember Regulatory & Compliance committees 𝐒𝐞𝐧𝐬𝐞𝐧 𝐍𝐞𝐭𝐰𝐨𝐫𝐤𝐬, ASX-listed leading provider of AI solutions Non-Executive Director Chair Audit & Risk Committee 𝐀𝐛𝐢𝐥𝐢𝐭𝐲 𝐎𝐩𝐭𝐢𝐨𝐧𝐬, disabilities, NDIS & employment servicesDeputy Chair Chair Service & Quality CommitteeMember Remuneration & Nomination CommitteeMember Finance Committee 𝐒𝐌𝐂𝐓 crown land trust Non-Executive DirectorChair Customer Service & Community Committee With a knack for forming strategic alliances, I'm also quick with numbers and identify what needs perfecting, whether in strategy development and execution, corporate governance, or business restructuring. I look for evidence, but I also actively question everything, securing buy-in and easily rallying others to support and action plans. I've handled M&As, implemented board evaluation processes, and developed wide-reaching enterprise plans and granular staff incentives. I've also navigated an IPO process and managed investor relations, verifying prospectus details along the way.Outside of work, I volunteer for WIRES. I've set up nesting boxes for kookaburras, and I'm sure my friends and neighbours think of me as the crazy bird lady 🐦🐦⬛ because I adore watching, rescuing, and rehabilitating native birds. Whether it's in the boardroom or the bush, I map the path forward, using my strategic mind to solve tricky problems and make the world a better place.If you value real results as much as I do, let's connect.📧 Heather@innovationofbusiness.com.au
Ainsworth Game Technology
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Non Executive DirectorAinsworth Game Technology Jul 2022 - PresentSydney, Nsw, AuAinsworth Game Technology Limited (ASX:AGI) is engaged in the design, development, manufacturing, sales and distribution of software and hardware. Currently based in Sydney, with a growing presence in the US, and sales in over 50 countries. As a Non-Executive Director I bring to the board strong commercial experience of gaming operations globally. Additionally, I have developed long-standing relationships with regulators. These skills enable me to actively participate on the Regulatory and Compliance Committee strengthening constitutional, regulatory, and ethical standards.I enjoy fortifying risk management, company governance and accountability systems and early in my initial term here, built upon my AICD certification by studying at the Governance Institute and completing the Applied Corporate Governance Graduate Diploma.As a member of the Transaction Committee, I evaluated and negotiated a controlling shareholder transaction, protecting minority shareholders' interests. On the Remuneration and Nomination Committee, I have driven succession planning, assessed role specifications, and advanced talent development strategies for high-performing teams.
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Non Executive DirectorOlympus Solutions Dec 2019 - PresentBella Vista, Nsw, AuOlympus Solutions offers job seekers and employers the ease of a single point of contact to access a wide range of partners who all embrace our pioneering approach to recruitment. As a non-executive director, I play a key role in driving partnerships and contracts with government, businesses, and community and training organisations. Shaping strategic initiatives and upholding compliance, I also identify, assess, and integrate new acquisitions. -
Deputy Chair | Rem & Nom Committee | Chair Of The Quality And Outcomes CommitteeAbility Options Feb 2017 - PresentBella Vista, Nsw, AuAs Deputy Chair of the Board at Ability Options, I contribute to strategic growth and transformation within the disability and employment services sector. With the board, I lead initiatives that align with our mission to empower individuals through largely NDIS-funded services. Someone who loves to problem solve, I navigate complex regulatory environments while keeping participants needs at the forefront. For me, it’s about doing what’s right.As Chair of the Quality and Outcomes Committee, I shifted our focus from reactive to proactive service improvements, using real-time data to achieve quality outcomes. On the Remuneration & Nomination Committee, I played a lead role in the recruitment of a new CEO after the previous one was terminated and transformed what was a traditional culture into one that is dynamic and values-driven. I also helped consolidate six committees into three to streamline operations and move toward financial sustainability in response to the transition to NDIS competitive funding. My experience in large, people-focused, and heavily regulated business environments has enabled me to successfully oversee nine M&A processes. I continue to develop leaders, acting as their sounding board and unravelling people problems. This helps to ensure Ability Options remains a competitive and impactful force in the disability services sector—all while maintaining regulatory compliance and uplifting participant well-being. -
Managing DirectorInnovation Of Business Jun 2013 - PresentAs principal consultant at Innovation of Business, I have provided strategic consulting to global businesses, shaping strategies for complex projects with specialist expertise in:►Business improvement►Growth strategies►Change and transformation.My work spans diverse markets, including South Africa and South America, where I’ve achieved optimisation across multi-site venues (hotels, resorts, casinos). I have shaped plans and directed business transformation, improving governance and driving culture change. I have also implemented and integrated systems, and dived into the numbers to develop competitive pricing strategies, review business cases, and evaluate 5-year forecasts. Additionally, I have consulted on business improvement projects for organisations not in the gaming or casino sector, shaping grant strategies, and leadership programs and providing independent board and governance expertise.📧 Heather@innovationofbusiness.com.au
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Senior Vice President Business Development - AsiaSpectrum Gaming Group Oct 2019 - May 2024Horsham, Pa, UsSpectrum Gaming Group is a non-partisan consultancy that specializes in the economics, regulation and policy of legalized gambling worldwide. We have provided independent research and professional services to public- and private-sector clients since 1993. We bring wide industry perspective to every engagement, having worked in 40 US states and territories and in 48 countries on six continents. -
Non Executive Director | Chair Audit And Risk Committee | Executive Director 2020-2022Sensen Networks Sep 2018 - Dec 2022Melbourne, Victoria, AuSenSen Networks Limited (ASX:SNS) integrates camera technology and AI to gather insights that contribute to a more efficient and safer world.There are many possible applications for these products, from leisure and retail to smart city applications. My role has always been to contribute commercial expertise in assessing the viability of different markets and products. I’ve also contributed to growth by facilitating introductions and managing negotiations.As a board, we steered the organisation through many changes. Moving into an Executive Director position from 2020 to 2022, I drove business development, continued to secure partnerships, and took a more hands-on role in contract management, all while stabilising a rapidly growing team that had expanded to 250 employees. During this time, I improved use of the CRM system, developed sales strategies and played a key role in the integration of three acquired businesses.I also served as Chair of the Audit and Risk Committee developing a risk register, new policies and goverance reports that ensured compliance with ASX, regulatory and reporting standards as we grew our footprint across Australia into Canada, USA and Asia. -
Non Executive DirectorAinsworth Game Technology Jan 2016 - Dec 2019Sydney, Nsw, AuAinsworth Game Technology is an Australian publicly listed company (code:AGI) headquartered in Newington, Sydney, Australia. Ainsworth offices are located around the world including: North and Latin America.Remuneration and Nominations committee memberTransactions committee member
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Non Executive Director | Audit And Risk Committee Member | Chair Community Advisory CommitteeMetropolitan Memorial Parks Sep 2014 - Feb 2018Sydney/Newcastle, Nsw, AuAt Southern Metropolitan Cemeteries Trust, I served as Chair of the Community Advisory Committee and a member of the Audit, Governance, and Risk Management Committee. I optimised profitability by creating capital reserves and improving governance and compliance. I also developed key policies to protect the Trust's integrity and provided strategic guidance while representing SMCT at community and government events. -
Senior Vice President Of Table GamesBloomberry Resorts Corporation Oct 2014 - Jan 2016At Bloomberry Resorts and Hotels, I oversaw operations at Solaire Resorts in the Philippines and led a critical acquisition in South Korea. Reporting directly to both the Chairman/CEO and the President/COO, I managed approx $500 AU million P&L, driving growth, regulatory compliance, operational excellence and a team of over 2,000 employees.Motivated to make a genuine impact, I found great fulfilment in creating jobs for local Filipinos during a time when over 28% of the population lived below the poverty line. This positively contributed to the community and strengthened my resolve to legitimise the Philippine operations by shaping a strong regulatory environment and utilising my influencing skills to encourage further investment.In Korea, I led the acquisition, shutdown, and complete casino rebuild, all within very short time frames. To establish a strong compliance base, I recruited the COO and put in place controls and governance frameworks. -
Managing DirectorAustralian Gaming & Entertainment (Ag&E) Oct 2013 - Jul 2014During this time, I prepared a new hospitality company for ASX listing and developed a foundation portfolio of 5 hotels in southwestern Sydney. I directed due diligence efforts, appointed key executives, built the entire board, and recruited the CFO and COO. I crafted operational and acquisition strategies with the board, verified the Prospectus and delivered investor presentations. Additionally, I built comprehensive financial models to support the company's growth and public offering, wrote policies, and shaped the strategic direction.
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Board MemberNational Centre For Childhood Grief Jun 2013 - Apr 2014Hornsby, New South Wales, AuAt the National Centre for Childhood Grief, I oversaw strategic development, wrote grants, and contributed to ambassador onboarding. I recruited other board members and designed external program support. My passion for the cause stems from personal experience. While my time was brief, I gained insights into change management within not-for-profit organisations that I bring to my leadership and collaboration approach today. -
Executive General ManagerThe Star Entertainment Group Sep 2010 - May 2013Pyrmont, Nsw, AuAs General Manager of Gaming at The Star (owned at the time by Echo Entertainment), I led gaming operations, managing a $1 billion revenue stream and $300 million in expenses. Reporting directly to the Managing Director, I oversaw a team of 1,800. Notably, I achieved substantial growth in the VIP gaming sector, resulting in an 87% increase in international rebate business to reach $226 million. I secured a 5-year regulatory license renewal and spearheaded an organisational restructure that reduced operating costs by $5 million in six months. I delivered strategic planning and compliance management, all the while cultivating strong relationships with regulators and stakeholders.I also championed occupational health and safety OH&S initiatives that adhered to all relevant regulations. This helped nurture a safe working environment for all. I negotiated a favourable enterprise agreement EBA and developed a 5-year business plan with my team. As a lifelong learner and believer in engaged and forward-thinking workplace cultures, I consistently sought to improve my approach to leadership and grow my team's capabilities. -
General ManagerTabcorp Aug 2007 - Sep 2010Melbourne, Victoria, AuDuring this period, these integrated premises (hotel, resort, and casino) were known as Jupiters and owned by Tabcorp. Here, I led the electronic gaming, sales and customer relations departments and reported directly to the Managing Director. I managed a P&L with over $135 million in revenue and oversaw a team of 120 employees, including 9 direct reports. I drove double-digit revenue growth and increased market share to 25%. I merged the Japanese and International VIP departments while maintaining a stable management team with zero attrition. I developed strong relationships with regulators and major gaming manufacturers to achieve both smooth operations and compliance. Someone who can connect the dots and coordinate multiple moving parts, I executed several complex projects. I encouraged new product development and directed business analysis and capital investment projects. I also implemented succession planning and career development programs and created a customer-centric culture among frontline employees. -
Senior Business AnalystThe Star Entertainment Group Oct 2006 - Aug 2007Pyrmont, Nsw, AuAs 'Casino Business Manager' in a newly created role, I led a team of Business Specialists in R&D and 6 Analysts to identify opportunities that would differentiate Star City and boost revenue within regulatory limits. I submitted a business case for a $25 million private gaming room expansion, resulting in a 50% revenue increase from international clients. I also expanded the poker product by adding 28 tables, which boosted profit by 4% and client visitation by 10%.Additionally, I secured key profit-enhancing concessions during negotiations with the NSW Government. This outcome contributed to the casino's growth and competitive positioning.
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Development ManagerThe Star Entertainment Group Oct 2004 - Oct 2006Pyrmont, Nsw, AuAs the Table Games Development Manager, I reduced licensing fees by designing proprietary games that increased the house edge by 4%. I implemented a state-of-the-art camera surveillance system to improve loss prevention and enable on-the-spot resolution of customer disputes. My $2.5 million high-limit floor plan extension boosted blackjack revenue by 12%. I also fostered a culture of innovation by creating a team dedicated to improving business processes and client offerings.
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Project Manager | Various Operational RolesThe Star Entertainment Group Aug 1995 - Oct 2004Pyrmont, Nsw, AuDuring this period, at what was originally known as Star City, I progressed through various roles and was selected for the Accelerated Development Program, where I worked on high-impact projects across multiple departments. At the end of the accelerated leadership program, I created a business case to create a new role and department, which led to my next position, where I thrived in solving complex business challenges. Before the leadership program, I had a long tenure as Pit Manager, managing daily casino operations, leading a team of 40 with accountability for 1,800 employees, running training schools, and resolving customer issues while maintaining strict internal controls.
Heather Scheibenstock Skills
Heather Scheibenstock Education Details
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University Of TasmaniaSustainability Studies -
Australian Institute Of Company DirectorsBoardroom Mastery
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Governance Institute Of AustraliaApplied Corporate Governance
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Asset College (Rto 31718)Graduate Diploma Of Strategic Leadership
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Asset College (Rto 31718)Advanced Diploma Of Integrated Risk Management
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Australian Institute Of Company DirectorsCompany Directors Course
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University Of Technology SydneyBusiness
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Robert Smyth Academy
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University Of Nevada, RenoExecutive Development Program
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Australian Catholic University
Frequently Asked Questions about Heather Scheibenstock
What company does Heather Scheibenstock work for?
Heather Scheibenstock works for Ainsworth Game Technology
What is Heather Scheibenstock's role at the current company?
Heather Scheibenstock's current role is ● Experienced Non-Executive / Executive Director ● FAICD and FGIA ● Deputy Chair and Committee Chair ● Board Member ASX listed ● For Purpose/NGO and Government.
What is Heather Scheibenstock's email address?
Heather Scheibenstock's email address is hs****@****ing.com
What schools did Heather Scheibenstock attend?
Heather Scheibenstock attended University Of Tasmania, Australian Institute Of Company Directors, Governance Institute Of Australia, Asset College (Rto 31718), Asset College (Rto 31718), Australian Institute Of Company Directors, University Of Technology Sydney, Robert Smyth Academy, University Of Nevada, Reno, Australian Catholic University.
What are some of Heather Scheibenstock's interests?
Heather Scheibenstock has interest in Education, Environment, Economic Empowerment.
What skills is Heather Scheibenstock known for?
Heather Scheibenstock has skills like Casino, Gaming Industry, Gaming, Management, Leadership, Hospitality, Training, Hotels, Strategy, Vip, Poker, Casino Gaming.
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