Heather Sertic

Heather Sertic Email and Phone Number

Director, Application Development at DaVita Integrated Kidney Care @ DaVita Kidney Care
Heather Sertic's Location
Traverse City, Michigan, United States, United States
Heather Sertic's Contact Details

Heather Sertic personal email

About Heather Sertic

Experienced Healthcare IT professional with over 17 years experience.

Heather Sertic's Current Company Details
DaVita Kidney Care

Davita Kidney Care

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Director, Application Development at DaVita Integrated Kidney Care
Heather Sertic Work Experience Details
  • Davita Kidney Care
    Director Of Application Development
    Davita Kidney Care Jan 2024 - Present
    Denver, Co, Us
    Lead and oversee the applications development team to ensure successful delivery of software solutions that align with the company's goals and objectives. Develop and implement strategic plans and initiatives for the applications development department to drive growth and success. Collaborate with cross-functional teams to identify and prioritize software development projects that support the mission of providing exceptional care for patients. Keep up-to-date with industry trends and advancements in technology to continuously improve the company's applications and systems. Manage the budget and resources of the applications development department to ensure efficient and cost-effective delivery of projects. Foster a culture of innovation and creativity within the team to drive continuous improvement and development of cutting-edge solutions. Ensure compliance with regulatory requirements and security standards in all software development processes. Develop and maintain relationships with key stakeholders, including senior leadership, to gather requirements and provide updates on project progress. Identify and mitigate potential risks or issues that may impact project timelines or quality. Mentor and develop team members, providing guidance and support to help them reach their full potential. Evaluate and recommend new technologies and tools to enhance the development process and improve efficiencies. Collaborate with external vendors and partners to leverage their expertise and resources for project delivery. Participate in the recruitment and hiring process for the applications development team to ensure a strong and diverse workforce. Prepare and present reports to senior leadership on the status, progress, and impact of applications development projects. Represent the company at industry events and conferences to network and stay informed on the latest developments in the IT and healthcare fields.
  • Munson Medical Center
    Cerner Applications It Manager
    Munson Medical Center Jun 2019 - Jan 2024
    Traverse City, Mi, Us
  • Munson Medical Center
    Manager Ambulatory Applications
    Munson Medical Center Aug 2017 - Jan 2024
    Traverse City, Mi, Us
    Responsible for the design of the Ambulatory Applications DepartmentDirection of and communication to the various teams within the Ambulatory umbrella, as well as the customers which they servicePreparation of department capital and operation budgets; fiscal responsibility of the departmentEnsure Help Desk Application documentation is accurate and up-to-dateEvaluate and maintain working relationships with software and technology vendorsAssist with the IT strategic planning effortEnsures all Ambulatory Applications disaster recovery documentation is up-to-dateProvide assistance to other areas of IS in troubleshooting and solving system problemsEnsure staff compliance to Implementation Methodology including project definitions, communication plans, education plans, testing plans, etc.Provides support to all affiliates including hospitals, physician offices, other entitiesMarket to the physicians the Munson Healthcare Ambulatory strategy in order to better facilitate the integration of the patient medical records
  • Atos
    Senior Applications It Manager
    Atos Oct 2011 - Jul 2017
    95877 Bezons, Fr
    Oversee all Clinical Application Delivery for Atos / Anthelio customersApplications lead for Cerner Millennium implementationManage team of analysts working both implementation/project and production support work queuesAid in project planning and implementation design for new hospital clientsWork to define all new clinical Service Level AgreementsContract management for all clinical software/hardware
  • Anthelio Healthcare Solutions
    Clinical Project Implementation Lead
    Anthelio Healthcare Solutions Nov 2007 - Oct 2011
    Dallas, Tx, Us
    Clinical lead for upgrade to Cerner Classic, SCC Softlab, Mediware HCLL.Clinical lead for implementation of McKesson Horizon Lab, Horizon Bloodbank, McKesson Paragon, and Cerner CoPath.Project Manager focusing on project requirements, working with clinical staff, gathering work-flow and build documentationBuilding/customizing application content; training clinical staff; working with vendors; interface configuration with other clinical/registration systemsLiaison between technical and clinical resources.Interfacing with medical equipment: data, video, images.
  • Anthelio Healthcare Solutions
    Clinical Project Implementation Lead
    Anthelio Healthcare Solutions Jan 2007 - Oct 2011
    Dallas, Tx, Us
    Clinical lead for upgrade to Cerner Classic, SCC Softlab, Mediware HCLL Clinical lead for implementation of McKesson Horizon Lab, Horizon Bloodbank McKesson Paragon, and Cerner CoPath Project Manager focusing on project requirements, working with clinical staff, gathering work-flow and build documentation Building/customizing application content; training clinical staff; working with vendors; interface configuration with other clinical/registration systems Liaison between technical and clinical resources Interfacing with medical equipment: data, video, images
  • Valley Research
    Research Coordinator
    Valley Research 2005 - 2008
    Recruiting, screening, and enrolling clinical study participants.Managing patients, clinical data, and physician involvement.Full budgetary responsibility for drug trials.Project guideline implementation.Completing accurate case report forms and regulatory documents.Following the protocol of Good Clinical Practice guidelines.
  • Baker College Of Flint
    Clinical Instructor
    Baker College Of Flint 2003 - 2008
    Medical Terminology, Anatomy & Physiology, and Biology lecture/lab curriculum development and instruction.
  • The University Of Michigan
    Research Associate Ii
    The University Of Michigan 2004 - 2005
    Laboratory management duties, study protocol enforcement, and training of new work-study, graduate, doctoral, and post-doctoral students.Data collection and analyzation.Responsible for interviewing and hiring new lab personnel.

Heather Sertic Skills

Clinical Research Software Documentation Clinical Trials Windows Healthcare Project Management Employee Management Employee Training Software Implementation Laboratory Cerner Blood Bank Pathology Healthcare Information Technology Ehr Hl7 Informatics Training Emr Epic Systems Process Improvement Hipaa Hospitals Management Documentation Business Analysis Healthcare Information Technology Healthcare Industry Leadership Consulting Team Building Working With Physicians Inpatient Care Cross Functional Team Leadership Time Management Customer Relationship Management Team Leadership Medical Terminology Business Process Improvement U.s. Health Insurance Portability And Accountability Act Powerchart Pathnet Cerner Fundamentals Cerner Bedrock

Heather Sertic Education Details

  • Michigan State University
    Michigan State University
    Animal Sciences
  • Walsh College
    Walsh College
    Business

Frequently Asked Questions about Heather Sertic

What company does Heather Sertic work for?

Heather Sertic works for Davita Kidney Care

What is Heather Sertic's role at the current company?

Heather Sertic's current role is Director, Application Development at DaVita Integrated Kidney Care.

What is Heather Sertic's email address?

Heather Sertic's email address is hl****@****aol.com

What schools did Heather Sertic attend?

Heather Sertic attended Michigan State University, Walsh College.

What are some of Heather Sertic's interests?

Heather Sertic has interest in Health, Animal Welfare, Education, Science And Technology.

What skills is Heather Sertic known for?

Heather Sertic has skills like Clinical Research, Software Documentation, Clinical Trials, Windows, Healthcare, Project Management, Employee Management, Employee Training, Software Implementation, Laboratory, Cerner, Blood Bank.

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