Heather S. Hayes, Mhi Email & Phone Number

United States

Carenet Health has acquired Stericycle Communication Solutions to become the industry’s most comprehensive healthcare consumer engagement platform providing better health outcomes for all.

I am excited to work with the Communication Solutions business unit of Stericycle. We help healthcare providers transform and modernize their approach to consumer engagement and experience to attract new patients, improve health outcomes, increase loyalty and lifetime value, and drive revenue throughout the patient journey. We offer the most comprehensive.

Greater Seattle Area

Developed and supported a top-performing, highly-cohesive, remote client management team that improved operational processes and delivered unsurpassed client outcomes – exceeded corporate operating objectives by 20%Facilitated the formulation, implementation, and integration of enterprise-level projects through innovative strategies and workflow redesign.

West Coast

Recognized for team leadership and innovationTop performer in new business and strategic client C-suite relationship developmentSupervised projects with integration, product development, configuration, and engineering teams to ensure effective information exchange, acting as issue escalation point of contact and resolution facilitator through collaboration.

Western Region

Pioneered and successfully developed a cost-effective client support model adopted throughout the organizationDrove client adoption and success by providing governance advice, usage/adoption recommendations, risk identification and mitigation, resulting in increased client satisfaction, retention, and expansionMonitored client satisfaction and quality.

Newport News, VA

Advocated for clients regarding barriers to progress and timely dischargeFacilitated collaborative, interdisciplinary treatment planning meetings; prioritized clients’ needs to cost effective treatment within funding limitationsLiaised among social worker / referral agency / courts, and clientsCoordinated development, implementation, and monitoring of.

Newport News, VA

As a health care provider, worked directly with socially and emotionally maladjusted youth, juvenile sex offenders, and treatment team members to develop, provide, arrange and coordinate collaborative mental health services. Collaborated in the development and implementation of individualized and group treatment plans with metrics and objectives. Utilizing.

Ofallon, IL

Assisted in the development and implementation of individualized education programs and extended instruction; Taught life skills, and aided in the development of emotional awareness; received training in various subject matters such as Autism, Asperger’s Syndrome, Attention Deficit Disorder, and Conduct Disorder. Assisted in behavior modification using a.

Master'S Of Healthcare Innovation, Health Care Innovation, Gpa 4.0

Activities and Societies: The Honor Society of Phi Kappa Phi The MHI is the first degree of its kind in the country --- an.

Bachelor'S Degree, Psychology, Cumulative Gpa 3.98; Major Gpa 4.0

Activities and Societies: Eastern Psychology Association; Psi Chi: National Honor Society in Psychology; Alpha Chi: Collegiate National.