Heather Shy, Cgmp Email and Phone Number

Directs and coordinates senior leader support specific to the Secretary of the Air Force and Under Secretary of the Air Force. As the Senior Protocol Advisor she supports the Air Force Top 6, planning and executing Secretary of the Air Force, Chief of Staff of the Air Force, and Chief Master Sergeant of the Air Force hosted events. Advises and provides protocol guidance to Air Staff, Major Commands, Wing, and field units. Interfaces regularly with senior military and civilian officials from the Air Force, Department of Defense, and other services. Conceptualizes, plans, coordinates, and executes all protocol aspects of visits of high-ranking US and foreign dignitaries, to include special events, office calls, awards ceremonies, luncheons, and roundtable discussions. Serves as protocol escort for the duration of scheduled events, providing advice and assistance and taking corrective action for unforeseen requirements. Managed and executes office funds, as well as prepares requests for funds to support official events.

Serves as the leading voice Air Force-wide on all protocol matters, setting the standard for MAJCOM, NAF and Wing protocol offices to emulate. Plans, coordinates and executes protocol ceremonies, events and conferences in support of the SecAF, CSAF, USecAF, VCSAF, Director of Staff and CMSAF. Advises on specific protocol policies based on pre-established goals to include requirements for precedence, honors, ceremonies, flags, special events, visiting dignitaries, conference, meetings, socials, funding and ethics. Liaise with protocol offices in the National Capital Region (NCR) to include Office of the Secretary of Defense (OSD), Joint Chiefs of Staff (JCS), Sister Services, and Military District of Washington (MDW).

Serves as a senior special assistant and key employee to the Director, providing administrative management and professional level analysis, advice and assistance to SecDef, DepSecDef, COCOMs, CJCS, VCJCS, Joint Directors and Service Chiefs. Through JCS governance, provides findings and recommendations on issues resulting in JCS/OSD impact to program guidance which the Director is responsible for managing for the Chairman, Joint Chiefs of Staff. Manages and coordinates the collective efforts of a multi-disciplined staff of military, civilian, and/or contractors assigned to a program of national scope, interest, and significance having JCS and DoD impact.

Human resources manager experience managing 310 Active/Reserve Component Joint General/Flag Officer (G/FO) requirements. Plans, organizes and executes nominations through Chairman Joint Chief of Staff to Secretary of Defense and POTUS for approval. Provides and assists in the analysis of joint duty reports. Monitors suspense’s and tracks nominations through Senate confirmation.

Planned, organized and executed protocol events for Headquarters Air Force involving numerous Very Important Persons (VIPs) and Distinguished Visitors (DVs) visits to the installation and training facilities. Prioritized, planned and organized work to personally handle all VIP special requests, including scheduling travel, lodging and entertainment for visiting dignitaries.

Plan, organize and execute protocol and public relations events for the Air Force Space Command Commander. Produce VIP and DV itineraries for events such as conferences, ceremonies, office calls, briefings. Coordinate with high-ranking members of the Department of Defense and US military to produce various ceremonies, formal dinners and other events. Managed all administrative aspects including special requests, scheduling travel, lodging and entertainment for dignitary visits. Maintained expertise on international customs, courtesies and ceremonies to support the command.