Heather Siler Email & Phone Number

I am a career hospitality professional with significant leadership experience and a keen interest in HR, which is why I am currently pursuing a Bachelor of Science in Business Administration, Human Resource Management at Western Governors University. Having over 2 decades of experience in the restaurant industry, I hold myself to the highest of service standards, which I learned at the start of my career, working for some of the top restaurants in New York City. Hospitality is a nuanced art form, and my years in the industry have been spent refining my craft and fueling a passionate desire to be a force of positive change in hospitality. I have developed skills in creating training, training delivery, POS systems, restaurant operations and management, as well as a Level 1 Introductory Sommelier Certification in wine knowledge from the Court of Master Sommeliers. Creating memorable experiences that exceed expectations is the ultimate goal of every guest interaction, which feeds my motivation and brings personal satisfaction. I am always eager to learn new skills, improve processes, and obsess over the details until I figure out how to do things in the most efficient way. My ultimate dream is to take my vast knowledge and expertise in the restaurant industry and bring those skills to the HR side to become a strategic business partner capable of implementing instrumental changes for the long-term betterment of the restaurant industry.

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  Western Governors University

  Human Resources Management/Personnel Administration, General