My Superpower: I build strong relationships and get stuff done! As a blend of Account Management and Project Management, I possess a deep understanding of how to win, grow, and retain business.I excel at cultivating and expanding relationships, offering strategic advice, and delivering results. My approach involves managing client expectations while ensuring internal teams are aligned with the client's goals and the desired outcomes. I believe in the power of constant communication and transparency to deliver an exceptional client experience.From the RFP stage to final delivery, I’m dedicated to crafting an outstanding client experience every step of the way.Account Management | Project Managementheather.sposeto@sbcglobal.netSummary of experience:*Manage client expectations for scope of project and scheduling*Collaborate with Creative Directors, Designers and Producers to determine the best way to produce the project (Timing, Budgets, Creative Concepts)*Collaborate with strategy to research trends, market conditions and competitive landscape for clients.*Grow existing business within current clients*Resource management: source and manage teams of technical artists, designers, creative directors, and project managers*Responsible for profitability on projects*Manage RFP process with internal team and external client partners