I'm a technical writer with a strong background in documenting APIs, recruiting tech products, and developer enablement products. I write in-depth technical documentation, blog posts for different audiences, customer journey email campaigns, and other assets that help your customers understand and want to use your product.I'm also available for editing projects (copy editing and proofreading), indexing projects, information architecture analysis, content strategy, and UX writing.

Contract provided through Expert Support (https://expertsupport.com/)I prepared existing documentation for migration from GitHub to developers.google.com by: - Editing the content to clarify concepts, make the language more accessible, and conform to the Google style guide - Updating the formatting and organization of individual documentation pages - Working with product engineers to confirm information and make updates as needed

- Ensured technical documentation is clear, up to date, and accurate for the Postman web and desktop apps- Collaboratively iterated on the Postman Style Guide as part of the style guide review team- Edited existing documentation ensure compliance with the Postman Style Guide

- Wrote and maintained public-facing documentation, including API documentation, tutorials, and troubleshooting guides, for Mapbox products- Copy edited, advised, and collaborated with engineers and product managers to validate content and ensure consistent writing style- Collaborated with user-facing teams to ensure that documentation met user needs

- Wrote site content, microcopy, educational articles, blog posts, advertisingcopy, and other CodeFights content- Created and updated user guides and FAQs for two different user bases- Built email templates using HTML and CSS; write, monitor, and maintainedemail campaigns

Contracted through ProUnlimited.- Researched, planned, and wrote documentation for new Facebook products as part of a cross-functional team- Updated and reformatted documentation for existing Facebook products- Created a playbook for standardizing department-wide year end processes- Wrote microcopy for Facebook Ads Manager

- Assisted instructor during classes and labs for a part-time course on the fundamentals of front-end web design- Held in-person and online office hours for students who need assistance with classwork and projects- Concepts taught include version control, industry best practices, HTML, CSS, JavaScript, and web design basics

- Assist instructor during classes and labs- Hold office hours for students who need assistance with classwork- Concepts taught include HTML, CSS, JavaScript, jQuery, and responsive web design

- Assisted teachers during instruction and labs - Taught daily mini-lessons on coding concepts and industry best practices - Led weekly review sessions for students in multiple cohorts- Led a daily stand-up group and assisted students one-on-one as needed

In this 12-week immersive program at General Assembly's San Francisco campus, I learned Ruby on Rails, the MEAN stack, data structures, algorithms, the basics of computer science, and current industry tools, standards, and practices. Applications completed during the course include:Moment:GitHub: https://github.com/HeyStenson/MomentHeroku: http://years-are-short.herokuapp.com/Moment is a micro-diary app that allows users to create journals and journal entries and upload their own images from their computer, Facebook, or Instagram. Technologies: Ruby on Rails, PostgreSQL, Bootstrap, jQuery, Devise Whine Service:GitHub: https://github.com/HeyStenson/WhineServiceI built this app to in order to learn how Angular.js interacts with the front-end. Technologies: Angular, Node, Animate.css, BootstrapEncore: GitHub: https://github.com/HeyStenson/EncoreHeroku: https://whispering-ridge-5278.herokuapp.com/This app connects clients seeking entertainers for their events to performers. My responsibilities on this app included creating routes/controllers, as well as setting up authentication logic for a 2-user-type system.Technologies: Ruby on Rails, PostgreSQL, BootstrapVagabond: GitHub: https://github.com/HeyStenson/vagabondA travel-themed blogging platform in which users can add posts about the city they’re visiting, as well as comment on other users’ posts. I contributed both front- and back-end code for this app.Technologies: Ruby on Rails, PostgreSQL, Bootstrapmoodhue: GitHub: https://github.com/HeyStenson/mood-tracker-appHeroku: https://moodhue.herokuapp.com/loginI created moodhue to allow users to create a beautiful visual representation of their daily moods. Users can sign up for a new account, log in to add new moods and see their history, and log out. Technologies: JQuery, Node.js, Express, Moment.js, MongoDB

- Developed and implemented policies and procedures for library daily operations- Gathered and interpreted key statistical information relating to library access, resource use, and resource allocation.- Managed all online assets for the library, including website, blog, and staff intranet- Created written and video tutorials to promote library resources and services* Liaised with database vendors to assess new resources and resolve connection problems with existing ones

- Created and edited records for all incoming library materials- Performed continual quality control for records in the online catalog- Ran quarterly usage reports to guide collection management decisions