Heather Sumperl Email & Phone Number

Atlanta, Ga, Us

Atlanta Metropolitan Area

New York, New York, United States

● Collaborate on and monitor progress of strategic projects and initiatives as delivered by the executive team.● Oversee and optimize internal processes and workflows enhancing operational efficiency.● Analyze data and metrics and provide insights that drive performance enhancements.● Research and identify new markets and industry segments and develop appropriate marketing strategies.● Contract and billing management.

New York, New York, United States

Designed for women, by women, TONE Networks is the proven micro-mentoring and coaching solution addressing real-world challenges facing women that impact their careers.TONE encourages time-starved women to take a break with personalized, bite-sized videos and livestreamed coaching events from credentialed, diverse experts addressing a variety of topics from advancement to well-being and finding balance.

Atlanta, Georgia, United States

StudentBridge Inc. is an award-winning creator of multimedia packages and virtual tours for institutions of higher education. ● Responsible for social media marketing and blog content creation;● Assisted in a variety of financial projects and activities including recording invoices in QuickBooks and tracking sales and renewals;● Managed employee on-boarding, off-boarding and recognition and engagement programs;● Provided executive administrative support and general office management.

Greater Atlanta Area

● Helped universities meet their internationalization goals by providing custom programming for students in 15 destinations across the globe;● Managed key university accounts and agency partners across the east coast United States;● Negotiated partnership contracts, billing agreements and memorandums of understanding among key accounts;● Developed and implemented structured recruitment and outreach strategy to grow the number of participants from partner institutions;● Liaised between internal and external stakeholders to facilitate high quality internship opportunities.

● Serve as the primary customer service representative for daily management of the association’s membership database and files, reporting on membership activities, processing invoices and receivables and responding to member inquiries.● Head the annual membership dues billing process including ordering supplies, mailing invoices and running reports.● Manage membership budgets and meet the department’s annual revenue goals through retention, recruitment and outreach efforts.● Assist in creating digital and printed marketing materials.● Fill open positions on committees and coordinate quarterly meetings. Duties include sending meeting notices, preparing agendas and writing and distributing meeting minutes. ● Oversee registration processes for the annual convention, workshops, webinars and sessions including training volunteers and staff, processing payments, distributing game tickets, etc.

Alpharetta, Ga

Provide support to clients ensuring compliance and timely and accurate processing of payrolls.Assist with product specific inquiries, onboarding/termination, employee maintenance, additional/bonus payrolls, and deduction and tax setup. Leverage knowledge of tax concepts, wage and garnishments, health and supplemental benefits to provide accurate information to clients.Research/resolve client issues.

Cumming, Ga

• Managed client accounts. Processed and mailed/faxed/emailed invoices. • Posted daily cash receipts from check, credit card, and electronic payments and resolved discrepancies in billing.• Initiated and managed collections on several high revenue accounts increasing collection speed and profits.• Managed weekly payroll processing and reporting.• Assisted HR with benefit communications, worker’s compensation, certified payrolls and other administrative tasks.

Logroño, Autonomía De La Rioja, Spain

Responsible for developing and delivering material in a fun and innovative manner to groups of children aged 3 months to 12 years. Developed promotional materials and activities to cultivate interest in foreign language study through information sessions, class demonstrations, and community events.

Seville & Logroño

Responsible for the formation of English/Spanish bilingualism in both high school students and teachers. Created and delivered material for the school’s bilingual initiative. Led a study/work abroad group to assist with language acquisition, cultural adjustment, and international visa attainment and living arrangements.

Decatur Georgia

Worked closely with both traditional and international students to cultivate writing and research skills. Editor of a bi-monthly publication. Took part of a team research project which was published and presented at SWCA conference. Teacher´s Assistant for the class Shakespeare in Film.

Georgia

Worked with students needing extra instruction in writing to aid them in both their scholarly and professional pursuits.

Bachelor Of Arts (B.A.), English

Activities and Societies: ASC Center for Writing and Speaking

Esol

Accredited TEFL certification course to teach English abroad.

Education record

Transferred to Agnes Scott College in 2006.

Intensive Language Study, Spanish, Spanish

Completed 80 hours of coursework in Spanish language, history, art and literature.